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Emily Regan
Teacher
Moscow, Russia

I ordered a car by phone with Welcome Taxi to collect my family members from the airport in Moscow, Russia.

The telephone manner and overall Customer Service provided was excellent.

It was important to me and the passengers of the taxi, that firstly, my family members could clearly identify the taxi driver at Arrivals and secondly that the taxi driver could speak English.

Both of these aspects were accommodated with ease.

The taxi driver waited in Arrivals with a sign with the names of my family members, helped with the luggage and offered to wait on arrival at the drop off point, to ensure that they had the correct address.

I would highly recommend Welcome Taxi for their professionalism, reliability and ease of organising cars remotely to collect passengers from airports and will be using this company again.

Views: 242 | Date: 01 July 2016