Planning your trip to Russia and arriving at Zhukovsky International Airport?
WelcomeTaxi offers reliable private transfers from Zhukovsky International Airport (ZIA) to Moscow and any destination across Russia. Enjoy meet-and-greet service, English-speaking drivers, and fixed prices — no surprises. You can also book an hourly hire with driver in Moscow for sightseeing or business trips. Get your instant quote from WelcomeTaxi and book online in seconds.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United States
Out standing job
Zhukovsky (also known as Ramenskoye) is an international airport, located 36 km (22 mi) southeast of Moscow downtown, in the city of Zhukovsky. With its 1.1 million passengers served in 2018, it is the smallest of the four Moscow international airports.
How to get from Zhukovsky airport to Moscow
Zhukovsky is the most distant and the less busiest airport in Moscow. It makes transportation to and from this airport much more complicated in comparison with three other Moscow airports.
Public transport
This is the most complicated and inconvenient transportation option, as far as it concerns Zhukovsky airport. From the airport, you have to take shuttle bus to Otdykh railway station, which runs approximately every 30-40 minutes from 7 am to 11 pm and covers the distance of 20 km in about 35 minutes. On the station, you will get in suburban Sputnik train which departs approximately every 20-30 minutes and in one hour arrives to Kazansky railway station of Moscow. From there you are free to proceed in any direction to your final destination, using Moscow metro and public transport.
Taxi
Not only in Zhukovsky but in any other Russian airport you will never find metered cabs waiting for their passengers in a queue, as it usually happens in any European airport. Instead, you can use one of local Uber-like apps: Yandex.Taxi, Gett or Uber Russia (your original Uber app will not work here). However, apparently none of taxi companies holds their cabs basing in Zhukovsky airport, due to small amount of passengers here and long distance from the city. Therefore, attempt to order a taxi from Zhukovsky airport may turn as a challenge: most probably, you will need to wait 20-25 minutes if any available taxi will be found at all.
Be aware: almost for sure, it will be impossible to link your American or European credit card with either of these apps. Therefore, prepare some cash rubles before to get in your long-awaited taxi.
And - last but not least - do not forget about safety. Since the most of Moscow cabbies are underpaid young immigrants from Central Asian countries who spend 12, 15 or even more hours in their cabs to cover the car rent and to gain some money in their pocket at the end of shift, your safety may become a quite serious issue.
Pre-booked transfer
Therefore, the most reliable, safe and convenient way to get from Zhukovsky airport to Moscow is to book your transfer in advance and pre-pay it online. In this case you will be met by your driver straight at the arrival gates and will be safely driven to your hotel doors or to any other destination in Moscow or in another city.
You can choose among different transfer companies offering their services on Internet. However, we invite you first of all to consider WelcomeTaxi which is probably the only one working in this segment here for more than 10 years and able to guarantee you an English-speaking driver at affordable and competetive price.