Planning your trip to Italy and arriving at Milan Malpensa Airport?
WelcomeTaxi offers reliable private transfers from Milan Malpensa Airport (MXP) to Milan and any destination across Italy. Enjoy meet-and-greet service, English-speaking drivers, and fixed prices — no surprises. You can also book an hourly hire with driver in Milan for sightseeing or business trips. Get your instant quote from WelcomeTaxi and book online in seconds.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
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Milan Malpensa Airport (MXP) is the international airport located in the Milan metropolitan area in northern Italy. It serves approximately 17 million inhabitants in Lombardy, Piedmont and Liguria, as well as in the Swiss canton of Ticino. The airport is located 49 km northwest of Milan city centre. The airport has two runways and two passengers terminals (Terminal 1 and Terminal 2) and one dedicated cargo terminal. In 2021, Malpensa Airport handled 9,622,464 passengers and was the 21st busiest airport in Europe and 2nd busiest airport in Italy.
How to get from Milan Malpensa Airport to Milan
Train
The center of Milan can be reached from Milan Malpensa airport with the Malpensa Express train which runs from Malpensa Terminal 1 and Malpensa Terminal 2 to Milano Bovisa, Milano Cadorna, Milano Porta Garibaldi or Milano Centrale railway stations. From there, you can proceed with urban public transport to your final destination. One-way tickert from Malpensa Terminal 1 to Milano Centrale station costs 13 euro.
Bus
The bus service between Malpensa Airport and Milano Centrale train station runs every 20-30 minutes and is operated by four bus lines: Terravision, Malpensa Bus Express, Caronte and Malpensa Shuttle. The travel time is from 50 to 70 minutes. The cost of one-way ticket is about 10 euro.
Taxi
Various taxi services are available at both terminals of Milan Malpensa Airport. You can find the taxi ranks at the Arrivals, on the ground floor, at Gate 6 of Terminal 1 and Gate 4 of Terminal 2. There is a fixed fare of 95 euro for any taxi ride from Malpensa Airport to Milan. Take in consideration, that in the pick hours you might need to stay in a queue at taxi rank waiting for the next available cab. And be aware: the most Italian taxi drivers do not speak neither English nor any other foreign language. Therefore it will be useful not only to remember your hotel name, but also to have its exact address written in Italian language.
Uber
Uber is present in Italy only with its Uber Black limo service and only in few cities including Milan. The approximate cost of a Uber Black ride from Malpensa Airport to Piazza Duomo in the city centre is about 110 euro, but may be higher depending on traffic conditions and elevated demand.
Private transfer
The most convenient and hassle-free option to get from Milan Malpensa Airport to Milan or to any other destination in northern Italy is of course a private transfer. If you book and pre-pay your journey in advance, your driver will meet you with the name tag in the Arrivals hall, will help you with your luggage and will safely bring you straight to the doors of your hotel. It is especially convenient if you travel with children or with heavy luggage. And for a group of more than 4 people in is also the most cost-effective option.
We recommend you to choose WelcomeTaxi for your private transfer from Malpensa Airport, since we are one of the few companies which can always guarantee an English-speaking driver for you, and very often also a driver who speaks a certain other foreign language you need.