Traveling to Italy and going to visit Milan?
You are in a right place!
We offer safe, reliable and cost-effective private door-to-door transfers to Milan from Milan Malpensa Airport (MXP), Milan Linate Airport (LIN), Milan Bergamo Airport (BGY) and vice versa, as well as any other transfers from Milan to any destination within Italy or neighboring countries.
Furthermore, you can book our affordable chauffeur service renting a car with driver for several hours or for the whole day to use it in Milan.
All our drivers are English-speaking professionals, and some of them speak other foreign languages, too. In any case, our 24/7 English-language customer support by phone or by WhatsApp will be at your disposal after placing your order.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
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About Milan
Milan is a city in northern Italy, the capital of Lombardy, and the second largest city in Italy after Rome. The urban area has a population of approximately 1.4 million, while the metropolitan area has 3.26 million residents. The growing urban area extends far beyond the borders of the administrative metropolis into Switzerland. The wider Milan metropolitan area (also known as Greater Milan) has an estimated population of between 8.2 and 12.5 million, making it by far the largest metropolitan area in Italy and one of the largest in the European Union.
Milan is recognized as a leading global city with strengths in art, commerce, design, education, entertainment, fashion, finance, healthcare, media, services, research and tourism. Its business district houses the Italian Stock Exchange (Borsa Italiana) and the headquarters of national and international banks and companies. Milan is the richest city in Italy and the third largest economy among EU cities after Paris and Madrid.
The role of Milan as a major political center dates back to late antiquity, when it was the capital of the Western Roman Empire. From the 12th to the 16th centuries, Milan was one of the largest cities in Europe and an important center of trade and commerce, thus becoming the capital of the Duchy of Milan, one of the greatest political, artistic and fashion powers of its time. Although the city lost much of its political and cultural importance in the early modern period, it regained its status as a major economic and political center and is now considered the industrial and financial center of Italy.
Milan welcomed 10 million tourists in 2018, most of them foreign tourists from China, the United States, France and Germany. Visitors are drawn to Milan's museums and art galleries, which house some of the world's most important collections, including important works by Leonardo da Vinci. The city has many luxury hotels and according to the Michelin Guide it is the fifth most starred city in the world.
How to get from Milan to Malpensa, Linate and Orio al Serio airports
Train
Among the three Milan's airports, only Milan Malpensa Airport (MXP) has direct railway connection with the city of Milan. It can be reached with the Malpensa Express train from Milano Bovisa, Milano Cadorna, Milano Porta Garibaldi or Milano Centrale railway stations. One-way ticket from Milano Centrale station to Malpensa Terminal 1 costs 13 euro.
The other two airports, Milan Linate (LIN) and Orio al Serio also known as Milan Bergamo (BGY) do not have train stations.
Bus
From Milano Centrale railway station there are direct bus connections with all the three airports.
The buses to Milan Malpensa Airport run every 20-30 minutes and are operated by four bus lines: Terravision, Malpensa Bus Express, Caronte and Malpensa Shuttle. The travel time is from 50 to 70 minutes. The cost of one-way ticket is about 10 euro.
The bus connection with Milan Linate Airport is operated by various bus lines: ATM, Airbus, Starfly, Autoguidovie, and Air Pullman. Buses run approximately every 15 minutes. Travel time from Milano Centrale railway station is about 25 minutes, while Duomo (the city centre) is about 60 minutes. The one-way bus ticket costs 1.50 euro.
Bus connection with Orio al Serio (Milan Bergamo) Airport is operated by two lines: Terravision and Orio Shuttle. Buses run from Milano Centrale railway station every 20-30 minutes with a 3-hours pause at night. The journey takes one hour. The one-way ticket costs about 5 euro.
Taxi
Taxis in Italy usually cannot be hailed on the street. They are available only at specially designated taxi ranks. Alternatively, you can order taxi by phone calling one of the local taxi providers. There is a fixed rate of 95 euro from Milan to Malpensa airport. The approximate cost of a taxi ride from Milan city center to Milan Linate Airport and Milan Bergamo Airport are 40 and 100 euro respectively. But don't be surprized if your cab will arrive to you having already some euro on its taximeter: Italian taxi drivers swith their taximeter on immediately upon receiving phone order, no matter where they are. And be aware: most Italian cabbies will not be able to speak neither English nor any other foreign language.
Uber
Uber is present in Italy only with its Uber Black service. The approximate cost of a Uber Black ride from Duomo to Milan Malpensa Airport is 132 euro, to Milan Linate Airport 37 euro, and to Milan Bergamo Airport 163 euro. The English-language skills of Uber drivers in Italy are as much problematic as for the regular taxi drivers.
Private transfer
Private transfer is the most convenient, reliable and hassle-free option to get from Milan to Milan Malpensa Airport, Milan Linate Airport or Milan Bergamo Airport. If you book and pre-pay online your transfer in advance, our English-speaking driver will meet you at your doors, will help you with your luggage and will safely drive you to your destination. Try WelcomeTaxi private transfer and enjoy our quality service!