Traveling to Italy and going to visit Venice?
You are in a right place!
We offer safe, reliable and cost-effective private door-to-door transfers to Venice from Venice Marco Polo Airport (VCE), Treviso Airport (TSF) and vice versa, as well as any other transfers from Venice to any destination within Italy or neighboring countries.
Furthermore, you can book our affordable chauffeur service renting a car with driver for several hours or for the whole day to use it in Venice.
All our drivers are English-speaking professionals, and some of them speak other foreign languages, too. In any case, our 24/7 English-language customer support by phone or by WhatsApp will be at your disposal after placing your order.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
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Abount Venice
Venice is the capital of the Veneto region in northeastern Italy. It consists of a group of 118 small islands separated by canals and linked by bridges, located in Venetian Lagoon, an enclosed bay between the mouths of the Po and the Piave rivers. The polulation of Venice was 258,685 people, according to 2020 statistical data. Along with Padua and Treviso, Venice composes the Padua-Treviso-Venice Metropolitan Area (PATREVE), populated by 2.6 million people.
For over a millennium, from 697 to 1797, the city was the capital of the Republic of Venice (Serenissima Repubblica di Venezia), a major financial and maritime power in Europe during the Middle Ages and Renaissance. It was also an important center of commerce and of art from the 13th century to the end of the 17th. After the Napoleonic Wars and the Congress of Vienna, the Republic was annexed by the Austrian Empire, until it became part of the Kingdom of Italy in 1866 as a result of the Italian war of Independence.
Venice is being refered as "La Dominante", "La Serenissima", "Queen of the Adriatic", "City of Water", "City of Masks", "City of Bridges", "The Floating City", and "City of Canals". The Venetian lagoon and the storical part of the city are included into the list of UNESCO World Heritage Sites.
Venice is one of the most popular tourist destinations of the world, a major cultural centre, and has been rated many times the most beautiful city in the world.
How to get from Venice to the airport
There are two airports serving Venice: Marco Polo Airport (VCE) which is primary airport of Venice, and Treviso Airport (TSF) which handles mainly low-cost airlines like Ryanair and Wizz Air.
Since any ground transportation means are not allowed to enter the storical city centre located in Venetian lagoon, your travel from central Venice to one of its airports in any case will start from water taxi journey or walk to Piazzale Roma or Tronchetto island. You can proceed with the same water taxi straight to Venice Marco Polo airport, but take in consideration that it will cost you more than 100 euro.
From Piazzale Roma you can take bus No. 5 operated by ACTV or ATVO blue shuttle bus. The first one will take 30-45 minutes to reach Venice Marco Polo Airport, the second one will take only 20 minutes. A one-way ticket in both cases will cost 8 euro. As for Treviso Airport, the ATVO bus from Piazzale Roma will arrive there in about 70 minutes.
To get from Venice to Marco Polo Airport you can use also water bus (vaporetto). Vaporettos depart from Piazza San Marco and run from early in the morning until late at night. The ticket costs 15 euro.
From the same Piazzale Roma you can take taxi, too. The taxi ride to Marco Polo Airport will cost about 40 euro, and to Treviso Airport about 90 euro.
And finally, if you stay in close proximity of Piazzale Roma or Tronchetto island, or if your hotel locates on mainland, then the private transfer will be the most hassle-free option for you, especially if you prefer to deal with professional English-speaking driver instead of occasional Venetian cabby who most probably will not speak neither your language, nor English.