Traveling to Italy and going to visit Rome?
You are in a right place!
We offer safe, reliable and cost-effective private door-to-door transfers to Rome from Leonardo da Vinci – Fiumicino Airport (FCO), Rome Ciampino Airport (CIA) and vice versa, as well as any other transfers from Rome to any destination within Italy or neighboring countries.
Furthermore, you can book our affordable chauffeur service renting a car with driver for several hours or for the whole day to use it in Rome.
All our drivers are English-speaking professionals, and some of them speak other foreign languages, too. In any case, our 24/7 English-language customer support by phone or by WhatsApp will be at your disposal after placing your order.
How It Works
Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
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About Rome
Rome is the capital of Italy. It is also the capital of the Lazio region, the center of the Roman metropolis and a special municipality called Comune di Roma Capitale. With 2.86 million inhabitants on an area of 1,285 square kilometers, Rome is the most populous city in the country and the third-largest city in the European Union in terms of population within city limits. With 4,4 million inhabitants, the Roman metropolis is the most populous metropolis in Italy. Its metropolitan area is the third most populous in Italy. Rome is located in Lazio (Latium) in the central west of the Italian peninsula, on the banks of the Tiber River. Vatican City (the smallest country in the world) is an independent state within the city limits of Rome, the only example of a state within a city. Rome is often referred to as the City of Seven Hills because of its location and is also known as the "Eternal City". Rome is often considered the "cradle of Western Christian culture and civilization" and the center of the Catholic Church.
The history of Rome spans 28 centuries. Roman mythology dates the founding of Rome to around 753 BC. The city's early population was a mixture of Latin, Etruscan and Sabines. Ultimately, the city became the capital of successive Roman Kingdoms, the Roman Republic, and the Roman Empire, and is considered by many to be the first imperial city and metropolis of all time. It was called the Eternal City (Urbs Aeterna in Latin) by the Roman poet Tiblos, and this expression was also used by Ovid, Virgil and Livy. Rome is also known as "Caput Mundi" (the capital of the world).
After the fall of the Western empire that marked the beginning of the Middle Ages, Rome slowly came under the political control of the Pope and became the capital of the Papal State in the 8th century, which lasted until 1870. Beginning with the Renaissance, nearly every pope since Nicholas V (1447-1455) pursued a coherent architectural and urban planning program for more than four hundred years, aimed at making the city a world center of art and culture. In this way, Rome became first one of the most important centers of the Renaissance and then the birthplace of Baroque and Neoclassicism. Famous artists, painters, sculptors and architects made Rome the center of their activities and created masterpieces throughout the city. Rome became the capital of the Kingdom of Italy in 1871 and the Italian Republic in 1946.
With 8.6 million tourists in 2019, Rome is the 14th most visited city in the world, the third most visited city in the European Union and the most popular tourist destination in Italy. Its historic center is listed as a World Heritage Site by UNESCO.
Rome is also the headquarters of several specialized agencies, including the Food and Agriculture Organization of the United Nations (FAO), the World Food Programme (WFP), and the International Fund for Agricultural Development. IFAD). ). The city also houses the Secretariat of the Parliament of the Union for the Mediterranean (UfM) as well as the headquarters of many international companies such as Eni, Enel, TIM, Leonardo S.p.A. and national and international banks such as Unicredit and BNL. Rome's EUR business district is home to many oil, pharmaceutical and financial services companies. The presence of international brands in the city has made Rome an important fashion and design hub, and the Cinecittà studio has been the location for many Oscar-winning films.
Getting from Rome to Fiumicino and Ciampino airports
There are two international airports serving the Italian capital: Leonardo da Vinci – Fiumicino Airport (FCO) and Rome Ciampino Airport (CIA). To get from Rome to one of these airports, you can use train, bus, taxi, Uber or private transfer.
Train
Rome city centre is easily connected with Fiumicino Airport by Trenitalia railway services:
- The Leonardo Express, non-stop service dedicated exclusively to airport passengers departs from Roma Termini train station every 15 minutes from 05:20 through 22:35, travel time is 32 minutes
- The FL1 regional line trains from other Rome stations, with departures every 15 minutes on working days and every 30 minutes on weekends and holidays
The railway connection with the Rome Ciampino Airport (CIA) is less convenient, since there is no train station at the airport. From Roma Termini you should take the regional train to Ciampino station and from there you have to proceed by bus to the airport. The trains run from 5:30 am to 10:30 pm, every 30 minutes.
Bus
To reach Leonardo Da Vinci Fiumicino Airport you can use COTRAL bus service from Roma Termini train station. You can buy tickets at authorised sales outlets (newsagents, tobacconist’s, etc.) or on board the bus, subject to an additional charge.
Rome Ciampino Airport is connected with the city centre by several bus lines. The SitBus shuttle bus departs from Via Marsala 5 (next to Termini station). A one-way ticket costs 6 euros. Atral offers the same service, but is less expensive. It costs €1.20. A major drawback is that the buses are less frequent. Terravision shuttle buses connect Termini Train Station to Ciampino Airport in approximately 40 minutes.
Taxi
In Italy, you cannot just hail a taxi on the street. Therefore, to get by taxi from Rome to Fiumicino or Ciampino airport you should walk with your luggage to the nearest public taxi rank. Alternatively, you can call one of the local taxi companies and order a taxi to your address. Some knowledge of Italian language will be useful for you, since Italian cabbies usually do not speak English. Moreover, it is not always guaranteed that phone operators speak English, either.
There are fixed rates between Rome city centre (within the Aurelian Walls) and the airports: EUR 50 to Fiumicino Airport and EUR 30 to Ciampino Airport. However, don't be surprised if your taxi will arrive to you already with some euros on taximeter: Italian taxi drivers switch their taximeters on as soon as they receive a phone order, no matter where they are.
Uber
There is also Uber in Rome, but only in its Uber Black and Uber Lux versions. The approximate cost a ride from Rome city centre to Fiumicino Airport is about EUR 65 for Uber Black and about EUR 135 for Uber Lux; to Ciampino Airport it will cost about EUR 55 and EUR 92 respectively. Take in consideration however that these prices may vary essentially depending on the traffic conditions and demand. Be aware, that Italian Uber drivers normally do not speak English, either.
Private transfer
The most hassle-free option to get from Rome to Fiumicino Airport or to Ciampino Airport, especially if your accomodation is far away from Termini station or if you travel with heavy luggage, is a private door-to-door transfer. All what you need is to book and pre-pay your transfer in advance - just in a few clicks, online. Afterwards, your professional English-speaking driver will meet you straight at the doors of your accomodation, will help you with your luggage and will quickly drive you to Fiumicino Airport, Ciampino Airport, Port of Civitavecchia or to any other destination within the Lazio region or the whole Italy.
Click the button below to get your instant quote and you will be surprized by affordable prices offered by WelcomeTaxi in Rome!


