Planning your trip to Italy and arriving at Turin Airport?
WelcomeTaxi arranges private transfers from Turin Airport to the city, Aosta Valley, and ski resorts like Courmayeur. Fixed fares, English-speaking drivers, and 24/7 support.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United States
Out standing job
Turin Airport (TRN), also known as Aeroporto di Torino-Caselle, is an international airport located in Caselle Torinese, 16 km northwest of the city of Turin in the Piedmont region of northern Italy . It is also named Sandro Pettini Airport after the former president of Italy.
Turin Airport is one of the 100 busiest airports in Europe (98th place). In 2021, it served 2,066,106 passengers.
How to get from Turin Airport to Turin city center
Train
GTT trains connect Turin-Caselle Airport with Torino Porta Susa Train Station. The airport train station is located a few meters before the airport terminal on the arrivals level.
As of March 2022, due to engineering reasons, the train only runs between Caselle Airport and Venaria train station. The Venaria - Torino Porta Susa connection (and vice versa) is guaranteed by the SF2 bus line, with departures coinciding with the train's arrival at Venaria station. The combined ticket price is EUR 3.20.
Bus
The bus connection between Turin Airport and Turin city centre is guaranteed every 15-30 minutes. These stops include Borgaro Torinese, Piazza Stampalia (GTT station), Via Livorno on the corner of Corso Umbria, Porta Susa train station and Porta Nuova train station. Travel time is 45-50 minutes.
The fare is EUR 7.00 one way (+ EUR 1.00 to be paid on board). Departure point: Arrivals area (first floor). Ticket machines are located in the arrivals hall; tourist information and sales points in the arrivals area.
Taxi
Uber is not available in Turin, therefore you will have to use local cab providers if you want to get from Turin Airport to Turin by taxi. The public taxi rank is located at the exit of the Arrivals level. The taxi fare is about 50€ to reach downtown Turin, and the travel time is approximately 30 minutes.
Private transfer
Door-to-door private transfer will be the most convenient and careless option to get from Turin Airport to the city of Turin or to any other destination within Piedmot or northern Italy. If you book and pre-pay your transfer at WelcomeTaxi, our driver will meet you with the name tag in the Arrivals zone, will help you with your luggage and will safely drive you straight to your hotel. Get your instant quote clicking the button below and yuo will be surprized by our affordable prices.