Traveling to Italy and going to visit Turin?
You are in a right place!
We offer safe, reliable and cost-effective private door-to-door transfers to Turin from Turin Airport (TRN) and vice versa, as well as any other transfers from Turin to any destination within Italy or neighboring countries.
Furthermore, you can book our affordable chauffeur service renting a car with driver for several hours or for the whole day to use it in Turin.
All our drivers are English-speaking professionals, and some of them speak other foreign languages, too. In any case, our 24/7 English-language customer support by phone or by WhatsApp will be at your disposal after placing your order.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
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About Turin
Turin is a city in northern Italy and an important commercial and cultural center. It is the capital of Piedmont region and the first Italian capital from 1861 to 1865. The population of the urban area is 848,885 (as of 31 December 2021), while Eurostat estimates the population of the metropolitan area at 1.7 million.
The city was once an important political center in Europe. From 1563 it was the capital of the Duchy of Savoy, then the capital of the Kingdom of Sardinia ruled by the Savoy family, and the first capital of the Kingdom of Italy from 1861 to 1865. Turin is sometimes called "the cradle of Italian freedom" because it was the political and intellectual center of the Risorgimento (Italian revival movement) and the birthplace of famous figures who contributed to it, such as Cavour. Although much of its political influence had been lost until World War II, Turin, despite being the center of the anti-fascist movement during the Ventenio period, including the Italian Resistance, became an important industrial, trade and commercial center in Europe. Being part of the "Industrial Triangle" with Milan and Genoa it ranks third in Italy after Milan and Rome on the economical strenght. Turin is also home to much of Italy's car making industry, with headquarters of Fiat, Lancia and Alfa Romeo.
Rich in culture and history, the city is known for its numerous art galleries, restaurants, churches, palaces, opera houses, squares, parks, gardens, theatres, libraries, museums and other venues. Turin is famous for its Baroque, Rococo, Neoclassical and Art Nouveau architecture. Part of the historic center of Turin is inscribed on the World Heritage List in the name of the Savoy Royal Residence. In addition, the city has museums such as the Museo Egizio and Mole Antonelliana, the city's architectural landmarks. Turin's attractions make it one of the world's 250 most popular tourist destinations and the 10th most visited city in Italy in 2008.
The city is also home to some of the best universities, colleges, academies, secondary schools and high schools in Italy, such as the University of Turin and the Politecnico di Torino, founded in the 15th century.
How to get from Turin city center to Turin Airport
Bus
The buses between the center of Turin and the Turin airport run every 15-30 minutes from the main railway stations of Turin - Porta Nuova and Porta Susa, with additional stops at Corso Umbria corner via Livorno, Piazza Stampalia (GTT train stop) and Borgaro Torinese. Approximate Journey time is 45-50 minutes. Single ticket price is 7,00€ (+1,00€ surcharge to be paid aboard). Tickets are sold in cafés nearby the bus terminal.
Train
As for March 2022, due to the works the GTT trains operate only between Venaria station and Turin Airport. The connection Torino Porta Susa station - Venaria station (and vice versa) is guaranteed by the buses of the SF2 line.
Taxi
Uber is not operating in Turin, therefore to get from Turin to Turin Airport you should walk to the nearest public taxi rank, since in Itay you cannot hail a taxi on the street. Alternatively, you can call any of the local taxi companies. The typical cost of a taxi ride from Turin downtown to Turin Airport is about EUR 50. But don't be surprized if your ordered taxi will arrive already with some euros on its taximeter, since Italian taxi drivers switch their taximeter on immediately upon receiving phone order, no matter where they are.
Private transfer
The most convenient way to get from Turin to Turin Airport is a private door-to-door transfer. If you book it and pre-pay at WelcomeTaxi, our English-speaking driver will meet you at your doors, will help you with your luggage and will safely drive you to the airport or to any other destination you may need.