Guangzhou Baiyun International Airport (CAN) is the main aviation gateway to Guangzhou and Guangdong Province, China. WelcomeTaxi provides pre-booked private airport transfers to central Guangzhou, hotels, exhibition centres, railway stations and business districts throughout the city.
Passengers can also arrange professional chauffeur service and long-distance transfers across the Pearl River Delta. English-speaking drivers may be requested, with direct transportation available to Foshan, Dongguan, Shenzhen and other Greater Bay Area destinations, including connections to Shenzhen Bao’an International Airport (SZX) and Hong Kong International Airport (HKG).
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Airport Transfers and Chauffeur Service from Guangzhou Baiyun Airport
Guangzhou Baiyun International Airport (CAN) is the principal airport serving Guangzhou, the capital of Guangdong Province and one of southern China’s most important commercial centres. It is a major domestic and international hub and a key point of entry to the Guangdong–Hong Kong–Macao Greater Bay Area.
The airport is located north of central Guangzhou, with road and rail connections to the city and surrounding Pearl River Delta. Its terminal complex is undergoing continuing development, including the introduction of Terminal 3 and the renovation of Terminal 1. Passengers should always confirm their current terminal and pickup instructions directly from their airline before travelling. :contentReference[oaicite:0]{index=0}
WelcomeTaxi provides pre-booked private transfers from CAN to hotels, private addresses, exhibition venues, railway stations and business districts. Chauffeur service, hourly hire and long-distance transportation to destinations throughout Guangdong can also be arranged.
Transportation from CAN to Central Guangzhou
Passengers arriving at Guangzhou Baiyun Airport can travel into the city by metro, intercity railway, airport bus, taxi, app-based ride service or private transfer. The best option depends on the destination, arrival time, luggage and number of passengers.
Guangzhou is a very large city, and different districts may be separated by long road or metro journeys. Travellers should provide the complete hotel or business address rather than simply requesting transportation to “Guangzhou city centre.”
Pre-Booked Private Airport Transfer
A private airport transfer provides direct door-to-door transportation from the terminal to a hotel, residence, office or railway station. The vehicle is reserved for the booking and selected according to the number of passengers and suitcases.
This option is particularly convenient for families, corporate travellers, exhibition visitors and groups carrying substantial luggage. Passengers do not need to navigate a large metro interchange, identify the correct station exit or arrange another vehicle for the final part of the journey.
English-speaking drivers may be requested in advance. Availability can vary, but arranging this requirement before arrival provides a better chance of receiving suitable assistance than relying on an English-speaking driver at the airport taxi rank.
Guangzhou Metro
Guangzhou Metro Line 3 provides an important connection between Baiyun Airport and the urban metro network. Airport North station serves the Terminal 2 area, while airport access arrangements for other terminals may involve internal shuttles or transfers at Gaozeng. Terminal and station arrangements can change during airport renovation and expansion, so passengers should check the current route before travel. :contentReference[oaicite:1]{index=1}
Line 3 connects towards Guangzhou East Railway Station, Zhujiang New Town, Tiyu Xilu and other interchange points. It is generally economical and efficient for solo travellers with light luggage, although trains can be crowded during commuting periods. :contentReference[oaicite:2]{index=2}
Many hotels require a transfer to another metro line and a walk from the final station. Passengers carrying several suitcases or travelling with children may find a direct private vehicle more comfortable.
Intercity Railway Services
Baiyun Airport is increasingly integrated with the Pearl River Delta intercity rail network. Depending on the current schedule and station arrangements, rail services may provide connections towards Guangzhou North, central transport hubs and other Greater Bay Area destinations.
Rail can be useful for passengers continuing beyond Guangzhou, but tickets, stopping patterns and identification requirements should be checked in advance. A separate transfer may still be needed between the railway station and the final hotel, factory or office.
Airport Express and Intercity Buses
Airport buses connect Baiyun Airport with selected hotels, commercial districts and transport hubs in Guangzhou. Intercity coach services may also operate to cities such as Foshan, Dongguan, Zhongshan, Huizhou and Jiangmen. :contentReference[oaicite:3]{index=3}
These services travel to fixed stops and do not normally provide direct delivery to individual hotels or private addresses. Travellers may therefore need an additional taxi or metro journey after leaving the bus.
Regular Taxis and Ride-Hailing Services
Official taxis are available from designated ranks at the airport. App-based ride services are also widely used in Guangzhou, although international visitors may encounter difficulties with Chinese-language applications, local telephone verification, mobile payments and terminal pickup zones.
Travel time and fares depend on the destination and traffic conditions. Passengers should use authorised pickup areas and avoid accepting unsolicited transportation offers inside the terminal.
Transfers to Central Guangzhou and Major Districts
Private transfers from CAN can be arranged to all principal districts of Guangzhou. Common destinations include Tianhe, Yuexiu, Haizhu, Baiyun, Liwan, Panyu and Huangpu.
Tianhe is one of the city’s main business and commercial areas and includes Zhujiang New Town, Guangzhou East Railway Station, shopping centres and numerous international hotels. Yuexiu and Liwan contain many historic districts, traditional markets and central visitor attractions.
Haizhu is home to the Canton Fair Complex at Pazhou, while Panyu contains Guangzhou South Railway Station and major leisure destinations. Huangpu includes industrial, technology and commercial zones east of the central city.
Because Guangzhou addresses can be long and properties may have similar English names, passengers should provide the full destination, preferably together with its Chinese-language version or map location.
Transfers to the Canton Fair Complex
Guangzhou is internationally known for the China Import and Export Fair, commonly called the Canton Fair. The exhibition is held at the China Import and Export Fair Complex in Pazhou, Haizhu District.
Demand for transportation and accommodation can rise significantly during major exhibition periods. A pre-booked airport transfer provides direct travel from CAN to a hotel or the exhibition area without the need to navigate crowded metro trains with luggage.
Chauffeur service can also be arranged for exhibitors, buyers and corporate delegations travelling between hotels, exhibition halls, meetings, restaurants and factories. Larger vans or minibuses may be requested for business groups.
Transfers to Guangzhou Railway Stations
Guangzhou has several major railway terminals serving different routes. These include Guangzhou South Railway Station, Guangzhou East Railway Station, Guangzhou Baiyun Railway Station, Guangzhou Railway Station and Guangzhou North Railway Station.
Passengers should check the complete station name shown on their ticket. Guangzhou South is an important high-speed rail hub for services across China and towards Hong Kong, while Guangzhou East serves urban, regional and selected intercity routes.
A private airport-to-station transfer reduces the risk of travelling to the wrong terminal and can be particularly useful when passengers have a limited connection window or several suitcases.
Professional Chauffeur Service in Guangzhou
WelcomeTaxi chauffeur service is suitable for corporate meetings, factory visits, exhibitions, shopping appointments, private sightseeing and journeys involving several stops. A vehicle and driver may be retained for an agreed number of hours instead of booking a separate taxi for every trip.
Hourly chauffeur hire is particularly useful in Guangzhou because business destinations can be distributed across several districts. It allows travellers to follow a planned schedule while keeping the same vehicle between meetings.
The itinerary, service duration, passenger count and planned stops should be provided before booking. Sedans, vans and larger vehicles may be arranged according to availability and luggage requirements.
Private Transfers across the Greater Bay Area
Guangzhou is part of the Guangdong–Hong Kong–Macao Greater Bay Area, a closely connected economic region that also includes Foshan, Dongguan, Shenzhen, Zhuhai, Zhongshan, Jiangmen, Huizhou, Hong Kong and Macao.
Foshan
Foshan is one of the closest major cities to Guangzhou and an important destination for manufacturing, trade fairs and business visits. Direct transfers can be arranged from Baiyun Airport to hotels, factories and private addresses throughout Foshan.
Dongguan
Dongguan is a major industrial and commercial centre between Guangzhou and Shenzhen. Private road transportation is convenient for passengers travelling directly to factories, offices or hotels located away from railway stations.
Shenzhen
Long-distance transfers can be arranged from CAN to Shenzhen, including Futian, Nanshan, Luohu, Bao’an and other districts. Passengers should allow sufficient time because travel duration can vary considerably with Greater Bay Area traffic.
Hong Kong and Macao
Cross-border travel to Hong Kong or Macao requires valid travel documents and may involve immigration, customs procedures and vehicle restrictions. Not every vehicle or driver is authorised to cross the border.
Depending on availability, passengers may be offered a direct licensed cross-border service or transportation to an agreed border checkpoint, railway station or ferry terminal. Passport and visa requirements remain the traveller’s responsibility.
Airport-to-Airport Transfers
Shenzhen Bao’an International Airport (SZX) is a relevant alternative airport for the eastern Greater Bay Area. Private transfers between CAN and SZX can be arranged for passengers whose flights use different airports, although a generous connection period is essential.
Transfers may also be requested towards Hong Kong International Airport (HKG), Macau International Airport (MFM) or Zhuhai Jinwan Airport (ZUH). Cross-border journeys to Hong Kong and Macao require additional planning and cannot be treated as standard domestic airport transfers.
Passengers should always check the IATA code on their ticket. CAN refers to Guangzhou Baiyun International Airport, while SZX, HKG, MFM and ZUH refer to separate airports in different cities or jurisdictions.
Long-Distance Transfers from Guangzhou Airport
WelcomeTaxi can arrange long-distance transportation from CAN to destinations throughout Guangdong Province. Possible routes include Zhaoqing, Qingyuan, Huizhou, Jiangmen, Zhongshan and other cities, resorts or industrial areas.
Private road travel is particularly useful when the final destination is not close to a railway station or when a business group needs direct transportation to a factory or project site.
For longer journeys, the complete itinerary, anticipated duration, luggage and any requested stops should be confirmed in advance. Multi-day chauffeur service may also be requested for business or private travel involving several cities.
Why Pre-Book Instead of Taking a Regular Taxi?
Pre-booking confirms that a suitable vehicle has been reserved before arrival. Families, larger groups and passengers carrying business equipment or several suitcases can request the required vehicle capacity in advance.
The driver receives the destination details before the journey, reducing the risk of misunderstandings involving hotels, railway stations, exhibition venues and industrial addresses.
A private transfer also provides direct travel without metro changes or additional taxi connections. This is valuable after a long international flight and during periods when airport transport demand is particularly high.
Useful Information for Arriving Passengers
Always provide the complete flight number, arrival date and destination when booking. Guangzhou Baiyun Airport is a large and developing terminal complex, so current terminal information is important for arranging the correct pickup.
Chinese addresses can differ significantly from their English translations. Saving the hotel or destination name in Chinese, together with a map location, can help prevent confusion.
Mobile payments through Chinese applications are widely used, while foreign cards may not be accepted by every local provider. International visitors should prepare suitable payment and communication arrangements before travelling.
For departure transfers, allow time for road traffic, terminal access, airline check-in and security. Congestion can be heavier during weekday commuting periods, major exhibitions, public holidays and the Canton Fair.
Book a Private Transfer from CAN
WelcomeTaxi provides private airport transfers, chauffeur-driven vehicles and long-distance transportation from Guangzhou Baiyun International Airport. Services can be arranged to Guangzhou hotels, railway stations, the Canton Fair Complex and destinations throughout the Greater Bay Area.
Booking in advance provides an organised door-to-door journey with a vehicle selected for the passengers, luggage and itinerary, making it suitable for both business and leisure travel.