Arriving at São Paulo Congonhas Airport (CGH)? WelcomeTaxi provides pre-booked airport transfers and private transfers between the airport, central São Paulo and destinations across the metropolitan area. Travel directly to your hotel, residence, business address or another city with a professional English-speaking driver.
Our chauffeur service is also available for business travel, events, sightseeing and tailored regional journeys. From Avenida Paulista and Vila Olímpia to Pinheiros, Guarulhos Airport and destinations farther across São Paulo State, private long-distance transfers provide a comfortable door-to-door alternative to buses, taxis, ride-hailing services or rental cars.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Airport Transfers and Chauffeur Service from Congonhas Airport
São Paulo Congonhas Airport (CGH), officially São Paulo/Congonhas – Deputado Freitas Nobre Airport, is one of the principal airports serving São Paulo, Brazil. Located within the city itself, Congonhas is particularly convenient for travellers heading to central and southern São Paulo and is an important hub for domestic air travel.
WelcomeTaxi provides pre-booked private airport transfers from Congonhas Airport to hotels, residences, offices and regional destinations. Passengers can organise their transportation before travelling and continue directly from the airport with an English-speaking driver rather than arranging their onward journey after arrival.
Private transfers are suitable for individual travellers, couples, families, business passengers and larger groups. Chauffeur service and long-distance transfers can also be arranged for journeys throughout Greater São Paulo and destinations farther across São Paulo State.
Getting from Congonhas Airport to São Paulo
Congonhas has one major advantage over São Paulo's other large airports: it is located inside the urban area. Many important business districts, hotels and residential neighbourhoods are only a relatively short road journey from CGH, although São Paulo traffic can make journey times highly variable.
Transport options include city buses, taxis, ride-hailing services, rental cars and pre-booked private transfers. There is currently no metro or railway station directly at the passenger terminal.
Public Transport from Congonhas Airport
City buses connect Congonhas Airport with São Paulo's public transport network. Services provide access to nearby metro stations such as São Judas and Conceição, from where passengers can continue through the wider metro system.
Public transport can be an economical choice for passengers carrying light luggage and travelling without a tight schedule. However, journeys often involve transferring between a bus and the metro, which can be less convenient after a flight or when carrying several suitcases.
A private airport transfer provides direct transportation from CGH to the final address without additional connections.
Taxis at Congonhas Airport
Taxi services operate directly from Congonhas Airport, with authorised taxi points located in the arrivals areas. Taxis are a practical option for passengers who prefer to organise transportation after landing.
A pre-booked private transfer provides an alternative when travellers want the vehicle arranged before departure, need additional luggage capacity or require direct transportation to a destination outside central São Paulo.
Ride-Hailing Services
App-based ride services are widely used throughout São Paulo and provide another option for journeys from Congonhas. Pickup locations and traffic conditions should be considered when arranging a ride from the airport.
Ride-hailing can work well for flexible city journeys, while a pre-booked transfer may be preferable for families, groups, business travellers or passengers who want their airport transportation confirmed in advance.
Rental Cars
Rental cars can be useful for visitors planning to travel independently outside central São Paulo or explore destinations elsewhere in the state.
For a straightforward journey from the airport to a city hotel or office, however, driving also means dealing with São Paulo traffic, navigation and parking. A chauffeur-driven transfer removes these additional considerations.
Why Pre-Book a Private Transfer from CGH?
Congonhas Airport is close to many important areas of São Paulo, but the city's size and traffic mean that airport journeys still benefit from advance planning.
With a pre-booked transfer, the pickup, destination, passenger number and vehicle requirements can all be organised before arrival. Passengers travel directly to the address provided when booking instead of changing between buses, metro services or other local transportation.
Families and groups can reserve a vehicle with sufficient seating and luggage capacity rather than depending on the size of the next available taxi or ride-hailing vehicle.
For business travellers, chauffeur service offers a direct connection between the airport and offices, hotels, conference venues and meeting locations throughout São Paulo.
Transfers from Congonhas Airport to Central São Paulo
Congonhas is well positioned for journeys to central São Paulo and many of the city's principal commercial districts. Hotels, offices, restaurants and cultural attractions are spread across a wide urban area rather than concentrated in one compact centre.
A private airport transfer provides direct transportation to the passenger's hotel, apartment, residence or business address. This can be especially convenient during busy traffic periods, when choosing the most appropriate road route becomes important.
Congonhas Airport Transfers to Avenida Paulista
Avenida Paulista is one of São Paulo's best-known business, cultural and hotel districts and a frequent destination for visitors arriving at CGH.
Public transport journeys from the airport usually involve a bus connection to the metro. A private transfer provides direct door-to-door transportation to hotels, offices and residences around Paulista and neighbouring districts.
Transfers to Vila Olímpia and Itaim Bibi
Vila Olímpia and Itaim Bibi are among São Paulo's most important business and hospitality districts. They contain major corporate offices, hotels, restaurants and entertainment venues and are relatively close to Congonhas Airport.
A chauffeur-driven transfer can provide direct transportation from CGH to a hotel, office or meeting in these areas without the need to navigate local public transport after arrival.
Transfers to Pinheiros and Jardins
Pinheiros and Jardins are popular areas for both business and leisure travellers, with hotels, restaurants, offices and residential accommodation throughout the districts.
A private transfer provides a direct journey from Congonhas Airport to the specified address and can be particularly useful for passengers travelling with luggage or arriving on a fixed business schedule.
Chauffeur Service in São Paulo
WelcomeTaxi chauffeur service can be arranged for business schedules, events, sightseeing and personalised itineraries throughout São Paulo.
The city is one of the largest metropolitan areas in the world, with important commercial districts, hotels, conference venues and attractions spread across considerable distances. A private vehicle with driver allows passengers to travel according to their own programme rather than arranging a separate taxi or ride-hailing vehicle for every journey.
Hourly chauffeur service can also be useful when several meetings or appointments are scheduled across different parts of São Paulo during the same day.
Business Travel from Congonhas Airport
Congonhas is particularly convenient for business travel because of its central urban location and extensive domestic flight network. Many of São Paulo's major financial and corporate districts can be reached without travelling from the distant outskirts of the metropolitan area.
A pre-booked chauffeur can take passengers directly from CGH to an office, hotel, exhibition venue, conference centre or meeting location.
For itineraries involving several appointments, chauffeur service can provide continuous transportation throughout the day while reducing the need to repeatedly arrange local vehicles.
Transfers between Congonhas and Guarulhos Airport
São Paulo has more than one major airport, and some itineraries require passengers to travel between Congonhas Airport (CGH) and São Paulo/Guarulhos International Airport (GRU).
An executive Airport Bus Service operates between the two airports, providing a scheduled public transport option. A private airport-to-airport transfer provides direct transportation without waiting for a scheduled departure and can be particularly convenient for passengers travelling with substantial luggage.
Because São Paulo traffic can vary considerably, passengers changing airports should always allow a generous connection time between flights.
Congonhas Airport and São Paulo's Other Airports
The São Paulo region is primarily served by Congonhas Airport (CGH) and São Paulo/Guarulhos International Airport (GRU). Congonhas is located within the city and focuses heavily on domestic travel, while Guarulhos is the region's main international gateway.
Viracopos International Airport (VCP), near Campinas, also serves the broader São Paulo market and has significant domestic operations. However, it is much farther from central São Paulo than either CGH or GRU and is particularly convenient for Campinas and the north-western part of the wider region.
Passengers should check their airport code carefully when arranging transportation because CGH, GRU and VCP are separate airports with substantially different locations and transfer times.
Regional and Long-Distance Transfers from Congonhas
Private regional transfers can be arranged from Congonhas Airport to destinations throughout Greater São Paulo and farther across São Paulo State.
Travellers whose final destination is outside the city can continue directly from CGH instead of travelling first to a coach terminal or changing between several forms of transportation.
Long-distance transfers can be particularly useful for families, groups and business passengers who value direct address-to-address travel and want to keep their luggage in one vehicle throughout the journey.
Transfers from Congonhas Airport to Santos
Santos is one of the principal coastal cities in São Paulo State and an important destination for business, leisure and cruise passengers. Direct coach services operate between Congonhas Airport and Santos, providing a scheduled public transport option.
A private transfer offers direct transportation to a hotel, residence, business address or cruise-related destination without requiring passengers to continue from a bus terminal.
Useful Information for Arriving Passengers
São Paulo Congonhas Airport uses the IATA code CGH. Its official name is São Paulo/Congonhas – Deputado Freitas Nobre Airport, although it is generally known simply as Congonhas Airport.
Taxis, city buses, executive bus services and rental cars provide transportation from the airport. There is no metro station directly at CGH, but local bus routes connect the terminal with nearby São Judas and Conceição metro stations.
When booking a private airport transfer, passengers should provide the correct flight details, complete destination address, number of travellers and realistic luggage requirements. For airport-to-airport journeys, it is especially important to distinguish between CGH, GRU and VCP.
With airport transfers, chauffeur service and long-distance private transportation available from Congonhas Airport, travellers can arrange their onward journey before arrival and travel directly to their destination in São Paulo or farther across the region.