Arriving at Zhengzhou Xinzheng International Airport (CGO)? WelcomeTaxi provides pre-booked airport transfers and private transfers between the airport, Zhengzhou and destinations across Henan, China. Travel directly to your hotel, residence, business address or another city with a professional English-speaking driver.
Our chauffeur service is also available for business travel, sightseeing and tailored regional journeys. From central Zhengzhou and Zhengdong New District to Kaifeng, Luoyang and destinations farther across Henan, private long-distance transfers provide a comfortable door-to-door alternative to metro services, airport buses, taxis or rental cars.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Airport Transfers and Chauffeur Service from Zhengzhou Airport
Zhengzhou Xinzheng International Airport (CGO) is the principal international airport serving Zhengzhou and the wider Henan Province in central China. Located south-east of central Zhengzhou near Xinzheng, the airport is one of China's major aviation hubs and provides convenient access to the provincial capital as well as onward travel throughout Henan.
WelcomeTaxi provides pre-booked private airport transfers from Zhengzhou Airport to hotels, residences, offices and regional destinations. Passengers can organise their transportation before travelling and continue directly from the terminal with a professional English-speaking driver rather than arranging their onward journey after arrival.
Private transfers are suitable for individual travellers, couples, families, business passengers and larger groups. Chauffeur service and long-distance transfers can also be arranged for journeys beyond Zhengzhou, including travel to Kaifeng, Luoyang and destinations elsewhere in Henan.
Getting from Zhengzhou Airport to the City
Zhengzhou Xinzheng International Airport is connected with the metropolitan area by metro, rail, airport buses, taxis and road transport. The best option depends on the final destination, passenger number, amount of luggage and whether cost or door-to-door convenience is the main priority.
Metro from Zhengzhou Airport
Zhengzhou's metro network provides a convenient public transport connection between the airport and the wider city. The airport station allows passengers to continue towards central districts and connect with other metro lines for destinations across Zhengzhou.
The metro can be an efficient option for solo travellers with light luggage whose hotel or residence is close to a station. Passengers staying elsewhere may still need another local connection after leaving the metro.
A private airport transfer provides direct transportation from CGO to the exact hotel, residence or business address without changing services.
Intercity and Railway Connections
Zhengzhou is one of China's most important railway hubs, and the airport area is integrated with regional rail connections that make onward travel possible to other parts of Henan.
Rail is particularly useful for passengers continuing to major cities along high-speed routes. A private transfer can be more convenient when the destination is outside a railway hub, when travelling with substantial luggage or when direct address-to-address transport is preferred.
Airport Buses
Airport bus services connect Zhengzhou Xinzheng International Airport with different parts of Zhengzhou and selected regional destinations. These services provide an economical alternative for travellers whose plans match the available routes and timetables.
Shared transport usually operates to fixed stops rather than individual hotels. A private transfer offers direct transportation to the passenger's final address.
Taxis at Zhengzhou Airport
Taxis are available from the airport and provide direct road transportation to Zhengzhou and surrounding destinations. They are a practical option for passengers who prefer to arrange their journey after landing.
A pre-booked private transfer offers greater certainty before the flight and can be particularly useful for families, groups, business travellers or passengers continuing directly outside Zhengzhou.
Rental Cars and Private Vehicles
Independent car rental can be less straightforward for international visitors in China because of local licensing requirements. Travellers who prefer private road transportation without driving themselves can use chauffeur service or book individual private transfers.
Why Pre-Book a Private Transfer from CGO?
Pre-booking allows the airport journey to be organised before arrival. The pickup, destination, passenger number and vehicle requirements can all be specified in advance.
This is especially useful for international visitors unfamiliar with Zhengzhou's transport network or travelling to accommodation outside the most convenient metro and railway corridors.
Families and groups can reserve a vehicle with sufficient seating and luggage capacity rather than depending on the next available taxi.
For visitors who do not speak Chinese, travelling with an English-speaking driver can also make communication easier during the airport pickup and journey to the destination.
Transfers from Zhengzhou Airport to Central Zhengzhou
Central Zhengzhou is the main destination for many passengers arriving at CGO. The city contains hotels, offices, shopping districts, universities and major transport hubs distributed across a large urban area.
Metro and airport bus services provide economical public transport options, while taxis and private transfers offer direct road transportation.
A private airport transfer takes passengers directly to their hotel, apartment or business address and avoids the need to make an additional local connection after reaching the city.
Transfers to Zhengdong New District
Zhengdong New District is one of Zhengzhou's most important modern business and administrative areas. It contains major offices, hotels, conference facilities and Zhengzhou East Railway Station.
A pre-booked chauffeur can provide direct transportation from CGO to a hotel, office or meeting in Zhengdong without requiring passengers to navigate the metro or rail network with luggage.
Chauffeur Service in Zhengzhou
WelcomeTaxi chauffeur service can be arranged for business schedules, sightseeing, events and personalised itineraries throughout Zhengzhou and the surrounding region.
The city covers a substantial metropolitan area, with commercial districts, industrial zones, hotels and transport hubs spread across different parts of Zhengzhou. A private vehicle with driver allows passengers to travel according to their own programme rather than arranging a separate taxi for every journey.
Hourly chauffeur service can also be useful when several meetings, events or sightseeing stops are planned during the same day.
Business Travel from Zhengzhou Airport
Zhengzhou is one of central China's major business, logistics and industrial centres. Its location at the heart of China's rail network and its large airport make the city an important destination for corporate travel.
A pre-booked chauffeur can provide direct transportation from CGO to an office, hotel, conference venue, industrial park or meeting location.
For itineraries involving several appointments, chauffeur service can provide continuous transportation throughout the day.
Transfers from Zhengzhou Airport to Kaifeng
Kaifeng is one of Henan's most important historic cities and lies east of Zhengzhou. It is known for its cultural heritage and former role as an imperial capital.
Rail and road connections make Kaifeng accessible from Zhengzhou and the airport area. A private transfer provides direct transportation from CGO to a hotel, residence or other address without requiring passengers to change between public transport services.
Transfers from Zhengzhou Airport to Luoyang
Luoyang is another major destination in Henan and is internationally known for attractions such as the Longmen Grottoes and its long imperial history.
High-speed rail provides an efficient connection between Zhengzhou and Luoyang, while a private long-distance transfer offers direct door-to-door transportation for passengers who prefer not to change between the airport, railway station and local transport.
Regional Transfers across Henan
Zhengzhou Airport is a practical starting point for journeys throughout Henan Province. Private regional transfers can be arranged to cities, business destinations, hotels and other locations where direct road transportation is more convenient than combining several public transport services.
Travellers whose final destination is outside Zhengzhou can continue directly from the airport instead of entering the city simply to change transportation.
Long-Distance Transfers from Zhengzhou
Private long-distance transfers provide an alternative to rail and intercity coaches when direct address-to-address transportation is preferred.
Journeys can be arranged from Zhengzhou Xinzheng International Airport to destinations farther across Henan according to the required route and vehicle.
China's high-speed rail network is often the most efficient option for very long journeys, while chauffeur-driven transportation remains useful when the destination is away from a major railway station, the itinerary includes several stops or passengers value direct door-to-door service.
Zhengzhou Airport and Alternative Airports
Zhengzhou is effectively a one-airport metropolitan market. Zhengzhou Xinzheng International Airport is the city's only major commercial passenger airport and offers a much larger route network than other airports in the surrounding region.
Luoyang Beijiao Airport and Anyang Hongqiqu Airport are the nearest commercial alternatives, but both are more than 130 kilometres away and primarily serve their own cities and regional markets.
For travellers whose destination is Zhengzhou itself, CGO is therefore the clear airport choice.
Useful Information for Arriving Passengers
Zhengzhou Xinzheng International Airport uses the IATA code CGO and is the principal international airport serving Zhengzhou and Henan Province.
Metro, railway, airport bus, taxi and road transport options provide connections from the airport to Zhengzhou and destinations farther across the region.
When booking a private airport transfer, passengers should provide the correct flight details, complete destination address, number of travellers and realistic luggage requirements. For accommodation in China, providing the Chinese name or address where available can also help identify the destination accurately.
With airport transfers, chauffeur service and long-distance private transportation available from Zhengzhou Xinzheng International Airport, travellers can arrange their onward journey before arrival and continue directly to Zhengzhou or destinations farther across Henan.