Arriving at Bali Ngurah Rai International Airport (DPS)? WelcomeTaxi offers pre-booked airport transfers and private transfers to Denpasar, Kuta, Seminyak, Nusa Dua, Ubud, Canggu and destinations across Bali, Indonesia. Our chauffeur service with professional English-speaking drivers provides convenient door-to-door travel directly from the airport.
We also arrange long-distance transfers across Bali for resorts, villas, sightseeing areas and ferry connections. DPS is Bali’s main international gateway; nearby regional airports include Lombok International Airport (LOP) and Banyuwangi Airport (BWX), although both are located off the island and are not direct substitutes for a Bali arrival.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Airport Transfers and Chauffeur Service from Bali Ngurah Rai Airport
Bali Ngurah Rai International Airport (DPS), also known as Denpasar Airport, is the principal international gateway to Bali, Indonesia. The airport serves both international and domestic flights and is the main arrival point for travellers heading to the island’s beaches, resorts, villas, cultural centres and business destinations.
WelcomeTaxi provides pre-booked private airport transfers from DPS to Denpasar, Kuta, Seminyak, Canggu, Nusa Dua, Jimbaran, Sanur, Ubud and destinations throughout Bali. A private transfer is particularly useful on the island because many hotels and villas are located away from major public transport routes, and road journey times can vary considerably depending on traffic.
Getting from Bali Airport to Your Hotel or Villa
Travellers arriving at Ngurah Rai Airport can continue by taxi, ride-hailing service, hotel transport or a pre-booked private transfer. Unlike cities with extensive metro or rail systems, Bali relies heavily on road transport, so choosing the right vehicle is an important part of the arrival experience.
Airport Taxis
Taxi services are available at the airport, with taxi counters located around the arrivals area. Both fixed-fare and metered services can be available depending on the operator and destination.
A taxi can be convenient for a spontaneous local journey, particularly to nearby areas such as Kuta or Jimbaran. For travellers heading farther across the island, travelling with several passengers or requiring a larger vehicle, arranging transport before arrival can make the process more predictable.
Ride-Hailing Services
App-based transport is widely used in Bali. Pickup arrangements at airports, hotels and busy tourist districts can differ from ordinary street pickups, however, and designated meeting areas may apply.
Ride-hailing is often suitable for short local journeys once you are already settled on the island. For an airport arrival with luggage, a pre-booked transfer provides the advantage of having the journey and vehicle arranged in advance.
Private Airport Transfers
A private transfer provides direct transport from the airport to the exact hotel, resort, villa or private address. This is particularly helpful in Bali, where many accommodations are situated on smaller roads or in areas without convenient scheduled public transport.
WelcomeTaxi transfers can be booked for individuals, couples, families and groups, with vehicle options selected according to the number of passengers and luggage.
Transfers from DPS to Kuta, Seminyak and Canggu
Kuta is one of the closest major resort areas to Ngurah Rai Airport and is a common first destination for international visitors. Seminyak lies farther north and is known for beach clubs, restaurants, hotels and villas.
Canggu has developed into another major visitor area, with villas, cafés, coworking spaces and beach destinations spread across a wide network of local roads. While the road distance from the airport may not appear especially large, travel times can increase significantly during busy periods.
A pre-booked private transfer is particularly convenient for these destinations because passengers can travel directly from the arrivals terminal to their accommodation without negotiating transport after landing.
Airport Transfers to Nusa Dua, Jimbaran and Sanur
South Bali contains many of the island’s major resort districts. Nusa Dua is home to numerous international hotels and conference resorts, while Jimbaran is located relatively close to the airport and is known for beachfront accommodation and restaurants.
Sanur lies on Bali’s southeast coast and is both a resort destination and an important departure area for fast boats to Nusa Penida, Nusa Lembongan and other nearby islands.
Private transfers from DPS can take passengers directly to hotels, resorts and port areas in these destinations. For travellers connecting with a boat, sufficient time should be allowed between the flight arrival and scheduled departure because Bali road traffic can be unpredictable.
Private Transfers from Bali Airport to Ubud
Ubud is one of Bali’s most important cultural and tourism destinations. Located inland, it is considerably farther from the airport than the beaches of South Bali and is surrounded by villages, rice fields, temples, hotels and private villas.
There is no direct railway connection between Ngurah Rai Airport and Ubud, making road transport the standard option. A private airport transfer provides direct door-to-door travel without needing to arrange another vehicle after leaving the terminal.
For travellers staying at a villa or boutique hotel outside central Ubud, providing the complete accommodation address when booking is particularly helpful because properties can be spread across the surrounding countryside.
Chauffeur Service in Bali
WelcomeTaxi chauffeur service from Bali Airport is suitable for business travellers, couples, families and visitors who want private transportation beyond a simple airport-to-hotel journey. Professional English-speaking drivers make communication easier for international travellers and can be particularly useful when the itinerary includes several destinations.
A chauffeur service can be arranged for hotel transfers, business meetings, resort changes and longer journeys across the island. It is also useful when moving between areas where finding suitable transport at short notice may be inconvenient.
Long-Distance Transfers Across Bali
Bali is larger than many first-time visitors expect. Journeys between South Bali and destinations in the north, east or west of the island can take several hours, particularly when routes cross mountainous areas or congested towns.
WelcomeTaxi can arrange long-distance private transfers from Ngurah Rai Airport to destinations such as Ubud, Sidemen, Candidasa, Padangbai, Amed, Lovina and other locations across Bali. Direct road transport is often the most practical choice for these journeys because public transport options for visitors are limited.
Long-distance transfers can also be useful when changing hotels during a multi-centre holiday. Instead of arranging separate local vehicles for every stage, passengers can travel directly from one accommodation to the next with their luggage.
Transfers to Bali Ports and Ferry Connections
Many visitors arriving at DPS continue to islands such as Nusa Penida, Nusa Lembongan, the Gili Islands or Lombok. Depending on the destination, boats depart from ports and beach areas including Sanur and Padangbai.
A private airport transfer can provide direct transportation from Ngurah Rai Airport to the relevant departure point. Passengers should carefully check the location and departure time of their boat, as different operators may use different terminals or harbours.
When connecting from an arriving flight to a ferry or fast boat on the same day, allow a generous margin for immigration, baggage collection and road traffic.
Why Pre-Book Instead of Taking a Regular Taxi?
Taking a taxi after landing can work well for a short local journey, but advance booking offers advantages when travelling farther, carrying significant luggage or arriving with a family or group.
With a pre-booked transfer, the destination and vehicle requirements are arranged before arrival. This avoids having to compare offers or negotiate transport after a long flight and helps ensure that the selected vehicle is appropriate for the passengers and bags.
The benefit becomes more noticeable for destinations such as Ubud, Canggu, Amed or northern Bali, where journey times are longer and the traveller may be unfamiliar with local geography.
Bali Traffic and Journey Times
Road traffic is one of the most important factors when planning transportation in Bali. Distances that appear short on a map can take considerably longer than expected, especially around Kuta, Seminyak, Canggu, Denpasar and the main roads connecting South Bali with the rest of the island.
Journey times can vary by time of day, season, weather and local events. Travellers heading to the airport, a ferry departure or another time-sensitive connection should allow additional time rather than relying on the fastest estimated driving time.
For this reason, a private transfer is often valued not simply for comfort but also for the convenience of having the entire road journey planned as one direct trip.
Useful Information for Arriving at DPS
Ngurah Rai International Airport handles both domestic and international passengers. When arranging an airport pickup, passengers should provide accurate flight information so that the correct arrival area can be identified.
Bali has a tropical climate, so air-conditioned transport is particularly welcome after leaving the terminal. Travellers should also remember that many villas and smaller hotels use names rather than conventional street numbering, making the full property name and location useful when booking.
For sightseeing after arrival, scooters, taxis and app-based vehicles are commonly used for local trips, while private cars and chauffeur services are often more practical for families, groups and longer journeys between different parts of the island.
Whether you need a private airport transfer to a Bali resort, an English-speaking chauffeur, transportation to a ferry port or a long-distance transfer across the island, WelcomeTaxi provides a convenient pre-booked option from Bali Ngurah Rai International Airport.