Arriving at San Sebastián Airport (EAS)? WelcomeTaxi provides pre-booked airport transfers and private transfers between the airport, Donostia–San Sebastián and destinations across Gipuzkoa and Spain’s Basque Country. Travel directly to your hotel, residence, business address or coastal resort with a professional English-speaking driver.
Our chauffeur service is also available for business travel, sightseeing and tailored regional journeys. From San Sebastián and Hondarribia to Zarautz, Getaria, Tolosa and destinations farther across the Basque Country, private long-distance transfers provide a comfortable door-to-door alternative to buses, taxis, trains or rental cars.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Airport Transfers and Chauffeur Service from San Sebastián Airport
San Sebastián Airport (EAS) is the airport serving Donostia–San Sebastián and the province of Gipuzkoa in Spain’s Basque Country. The airport is actually located in Hondarribia, close to the French border and approximately 20 kilometres by road from central San Sebastián. Its compact location makes it particularly convenient for journeys to Hondarribia, Irún and the eastern part of Gipuzkoa.
WelcomeTaxi provides pre-booked private airport transfers from San Sebastián Airport to hotels, residences, offices and regional destinations. Passengers can organise their transportation before travelling and continue directly from the terminal with a professional English-speaking driver rather than arranging their onward journey after arrival.
Private transfers are suitable for individual travellers, couples, families, business passengers and larger groups. Chauffeur service and long-distance transfers can also be arranged for journeys beyond San Sebastián to coastal towns, inland destinations and locations elsewhere in the Basque Country.
Getting from San Sebastián Airport to the City
San Sebastián Airport is connected with the surrounding region by public buses, taxis and road transport. The airport is around 20 kilometres from central San Sebastián, and the road journey is relatively short under normal traffic conditions.
The most suitable transport option depends on the final destination, passenger number, amount of luggage and whether low cost or direct door-to-door convenience is the priority.
Public Buses from San Sebastián Airport
Lurraldebus services connect the airport with several destinations across Gipuzkoa, including Hondarribia, Irún, Errenteria and San Sebastián. This provides an economical option for passengers travelling with light luggage and staying close to a convenient bus stop.
Bus services are particularly useful for straightforward journeys into San Sebastián or nearby towns. Passengers whose hotel or residence is away from the main route may still need another local connection after leaving the bus.
A private airport transfer provides direct transportation from EAS to the exact hotel, residence or business address without changing services.
Taxis at San Sebastián Airport
San Sebastián Airport has a permanent taxi rank, providing direct transportation to Hondarribia, San Sebastián and destinations elsewhere in Gipuzkoa.
A regular taxi can be convenient for passengers arranging transportation after landing. A pre-booked private transfer provides greater certainty before the flight and can be particularly useful for families, groups or travellers continuing directly beyond San Sebastián.
Rental Cars
Hiring a car can be useful for visitors planning to explore the Basque Country independently, particularly when an itinerary includes several coastal towns, rural destinations or neighbouring regions.
For passengers travelling directly to a hotel or business address, however, car rental also involves collection formalities, navigation and parking. Chauffeur-driven transportation removes these additional steps.
Why Pre-Book a Private Transfer from EAS?
Pre-booking allows the airport journey to be organised before arrival. The pickup, destination, passenger number, luggage requirements and suitable vehicle can all be specified in advance.
This is particularly useful for travellers whose final destination lies outside central San Sebastián. Gipuzkoa contains numerous coastal towns, hotels, restaurants, business locations and rural properties spread across a compact but varied region.
Families and groups can reserve a vehicle with sufficient seating and luggage capacity rather than depending on the size of the next available taxi.
For international visitors, travelling with an English-speaking driver can also make communication easier during the airport pickup and onward journey.
Transfers from San Sebastián Airport to San Sebastián
Donostia–San Sebastián is the main destination for many passengers arriving at EAS. The city is known for La Concha Bay, its beaches, historic centre, restaurants, hotels and internationally recognised culinary scene.
A private airport transfer provides direct transportation from EAS to the passenger’s exact hotel, apartment or business address without requiring another local connection after reaching the city.
The journey normally takes around 20 to 30 minutes depending on traffic and the exact destination.
Transfers from San Sebastián Airport to Hondarribia
Hondarribia is the closest major destination to the airport and is located immediately beside the airfield. Its historic old town, marina, restaurants and waterfront make it a popular destination in its own right.
A private transfer provides a short direct journey from the terminal to hotels, apartments and residences throughout Hondarribia.
Transfers to Irún
Irún is another nearby city and an important transport and commercial centre close to the French border. It provides rail and road connections towards both Spain and France.
Private transfers can provide direct transportation from EAS to hotels, residences, railway connections and business addresses in Irún.
San Sebastián Airport Transfers to Zarautz
Zarautz is one of the Basque coast’s best-known seaside towns and is famous for its long beach, surfing and holiday accommodation.
A private transfer from San Sebastián Airport provides direct transportation to hotels, apartments and residences in Zarautz without requiring passengers to change between buses or trains.
Transfers to Getaria
Getaria is a picturesque fishing town west of Zarautz, known for its harbour, restaurants, historic streets and surrounding Txakoli vineyards.
A chauffeur-driven transfer provides direct transportation from EAS to accommodation in Getaria and can also form part of a personalised coastal itinerary.
Transfers to Tolosa and Inland Gipuzkoa
Tolosa and other inland destinations can be reached conveniently by road from San Sebastián Airport. The region includes traditional towns, countryside accommodation and business destinations away from the coast.
A private transfer provides address-to-address transportation without requiring passengers to connect through central San Sebastián.
Chauffeur Service in San Sebastián and Gipuzkoa
WelcomeTaxi chauffeur service can be arranged for business travel, sightseeing, events and personalised itineraries throughout San Sebastián and Gipuzkoa.
The region combines beaches, historic towns, restaurants, vineyards and scenic coastal roads within relatively short distances. A private vehicle with driver allows passengers to visit several destinations according to their own schedule rather than arranging separate taxis throughout the day.
Hourly chauffeur service can be particularly useful for restaurant visits, weddings, corporate programmes or itineraries involving several coastal and inland stops.
Business Travel from San Sebastián Airport
San Sebastián is an important destination for conferences, technology, research, manufacturing and international business. The wider Gipuzkoa region also contains significant industrial and commercial centres.
A pre-booked chauffeur can provide direct transportation from EAS to offices, hotels, conference venues, technology centres and meeting locations.
For schedules involving several appointments, chauffeur service can provide continuous transportation throughout the day.
Transfers across the French Border
San Sebastián Airport is located only a short distance from the French border, making cross-border private transfers particularly relevant. Destinations in the French Basque Country, including Saint-Jean-de-Luz, Hendaye and Biarritz, are within practical driving distance.
A private transfer allows passengers to travel directly from the airport to a hotel, residence or resort in France without changing between local transport services.
Passengers should carry the appropriate identification and travel documents when crossing the international border, even though Spain and France are both within the Schengen Area.
Regional and Long-Distance Transfers from San Sebastián
Private long-distance transfers can be arranged from EAS to destinations elsewhere in the Basque Country, Navarra and neighbouring parts of France according to the required route and vehicle.
Bilbao is a realistic longer-distance destination and can be reached directly by road, while transfers can also be arranged to Vitoria-Gasteiz, Pamplona and other regional cities.
For longer journeys, buses or trains may sometimes be more economical, while chauffeur-driven transportation provides flexibility, luggage convenience and direct hotel-to-hotel service.
San Sebastián Airport and Alternative Airports
San Sebastián Airport has a relatively compact route network, so Biarritz Airport and Bilbao Airport are both important alternatives for travellers visiting Donostia–San Sebastián.
Biarritz Airport is geographically the closest alternative and lies across the French border, around 40 to 50 kilometres from San Sebastián. Bilbao Airport is farther away but offers a substantially broader selection of domestic and international flights.
Both airports have direct ground transport links with San Sebastián and are commonly used by visitors when a suitable flight to EAS is unavailable.
Useful Information for Arriving Passengers
San Sebastián Airport uses the IATA code EAS and ICAO code LESO. Despite its name, it is located in Hondarribia near the mouth of the Bidasoa River and the Spanish-French border.
Lurraldebus services connect the airport with Hondarribia, Irún, Errenteria, San Sebastián and other destinations in Gipuzkoa. The airport also has a permanent taxi rank.
When booking a private airport transfer, passengers should provide the correct flight details, complete destination address, number of travellers and realistic luggage requirements.
With airport transfers, chauffeur service and long-distance private transportation available from San Sebastián Airport, travellers can arrange their onward journey before arrival and continue directly to San Sebastián, Hondarribia, Irún, Zarautz, Getaria or destinations farther across the Basque Country and neighbouring France.