Helsinki Airport (HEL), located in Vantaa, is Finland’s main international airport and the principal air gateway to Helsinki. WelcomeTaxi provides pre-booked airport transfers and private transfers to central Helsinki, Espoo, Vantaa, cruise terminals, hotels and business addresses throughout the capital region.
Book a chauffeur service with an English-speaking driver for business travel, sightseeing or regional journeys. Long-distance transfers are available to Porvoo, Turku, Tampere, Lahti and other destinations across Finland. Turku Airport (TKU) and Tampere–Pirkkala Airport (TMP) are the principal regional airports relevant to onward travel from Helsinki.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Private Airport Transfers from Helsinki Airport
Helsinki Airport (HEL) is Finland’s principal international airport and the main aviation gateway to Helsinki and the surrounding capital region. The airport is located in the city of Vantaa, north of central Helsinki, with convenient road and rail connections to Helsinki, Espoo and other destinations in southern Finland.
WelcomeTaxi provides pre-booked private airport transfers from Helsinki Airport to hotels, apartments, offices, conference venues, ferry terminals and private addresses. Chauffeur service and long-distance transportation can also be arranged to cities, resorts and rural destinations throughout Finland.
Helsinki Airport operates from a unified terminal complex. Passengers should provide their airline and flight number when booking so that the pickup can be arranged according to the correct arrival information.
Getting from Helsinki Airport to the City Centre
Passengers arriving at HEL can choose between a private transfer, commuter train, public bus, taxi, ride-hailing service or rental car. Public transportation is efficient, but a private vehicle remains the most convenient option for passengers who need direct door-to-door travel.
Pre-Booked Private Airport Transfer
A private airport transfer provides direct transportation from the terminal to a hotel, residence, office or another specified destination. The vehicle is reserved exclusively for the booked party, without shared passengers or scheduled intermediate stops.
This option is particularly convenient for families, business travellers, passengers arriving during the night and groups carrying several suitcases. Advance booking also allows an appropriate vehicle category to be selected according to the passenger and luggage requirements.
The destination and pickup details are recorded before arrival. Passengers therefore do not need to compare transport options, wait at a taxi rank or navigate an unfamiliar public transport network immediately after landing.
Airport Trains
Helsinki Airport has a railway station directly beneath the terminal. Commuter trains connect the airport with Helsinki Central Railway Station and other stations in the metropolitan area.
The rail journey to central Helsinki normally takes approximately 30 minutes. Trains are frequent and provide a practical option for individual travellers with light luggage and accommodation close to a railway station.
Passengers staying in districts not served directly by rail may need to change to the metro, tram, bus or taxi. Travelling by train may also be less comfortable for families, groups and passengers carrying bulky luggage.
Public Buses
Public buses connect Helsinki Airport with Helsinki, Vantaa and surrounding districts. Bus 600 provides a connection between the airport and central Helsinki, while other routes serve local destinations and transport hubs.
Buses can be economical for passengers travelling near a direct route. Journey times are affected by road traffic, and additional changes may be required before reaching the final address.
Airport Taxis
Taxis are available from designated pickup areas outside the terminal. They provide direct transportation and can be suitable for passengers who prefer to arrange their journey after arrival.
Prices may depend on the taxi company, route and service selected. Passengers should confirm the applicable fare or pricing method before beginning the journey.
A pre-booked transfer is generally preferable when a specific vehicle size, child seats, an English-speaking driver or transportation to another city is required.
Ride-Hailing Services
App-based ride-hailing services operate in the Helsinki region and use designated airport pickup locations. Availability, prices and waiting times can vary according to demand.
A standard app category may not provide sufficient luggage space for a family or group. Passengers should check the vehicle size carefully before ordering.
Car Rental
Rental cars are available at Helsinki Airport for visitors planning independent travel through Finland. A car can be useful for countryside destinations, national parks, lakeside accommodation and itineraries involving several regions.
For a short visit focused on central Helsinki, renting a vehicle may be unnecessary. The city has extensive public transportation, while central parking can be limited and expensive.
Why Pre-Book a Transfer from HEL?
Helsinki has an efficient transport network, but a pre-booked airport transfer offers greater convenience and predictability. The vehicle, pickup and complete destination are arranged before the passenger arrives.
A private transfer is especially useful when:
- your flight arrives late at night or early in the morning;
- you are travelling with children or elderly passengers;
- you have several suitcases or oversized luggage;
- your party requires a minivan, van or minibus;
- you are travelling directly to Espoo or another city;
- you prefer an English-speaking driver;
- you have a meeting, ferry or fixed onward connection.
Unlike public transportation, a private transfer takes passengers directly to the booked address. Unlike a taxi chosen after landing, the vehicle can be matched in advance to the number of travellers and their luggage.
Transfers to Helsinki Hotels and Districts
WelcomeTaxi provides airport transfers to hotels, apartments and residences throughout Helsinki. Common destinations include the city centre, Kamppi, Kallio, Töölö, Punavuori, Katajanokka, Pasila and the waterfront districts.
Transfers can also be arranged to Helsinki Central Railway Station, major conference venues, hospitals, universities and business locations throughout the city.
Some streets in the historic centre have access, stopping or parking restrictions. Where the exact entrance cannot be reached, the driver will use the nearest safe and legally permitted stopping point.
Passengers staying in private accommodation should provide the complete street address, building number and any instructions required to locate the entrance.
Transfers to Espoo and Vantaa
Helsinki Airport is located in Vantaa, and many passengers travel to destinations outside Helsinki itself. Private transfers are available throughout Vantaa, including Tikkurila, Aviapolis and residential or business districts near the airport.
Espoo is another frequent destination. Transfers can be arranged to Tapiola, Otaniemi, Leppävaara, Keilaniemi, Matinkylä and other areas. Espoo contains major technology companies, universities, conference facilities and residential districts spread across a wide area.
Direct transportation is often more convenient than public transport when the final address requires several connections or is located far from a railway or metro station.
Helsinki Cruise and Ferry Terminal Transfers
Helsinki is a major Baltic Sea passenger port with ferry and cruise connections to Tallinn, Stockholm and other destinations. Private transfers can be arranged between Helsinki Airport, city hotels and passenger terminals.
Common destinations include West Harbour, Katajanokka Terminal, Olympia Terminal and the city’s cruise berths. Passengers should provide the ferry company, ship name and correct terminal when booking.
A private transfer is particularly helpful for families and groups carrying several bags. It also reduces the risk of travelling to the wrong terminal, as Helsinki’s passenger ports are located in different parts of the city.
Passengers travelling from a ferry or cruise ship to the airport should allow sufficient time for disembarkation, traffic and airport procedures.
Chauffeur Service in Helsinki
WelcomeTaxi’s chauffeur service can be arranged for business meetings, conferences, official visits, private events and sightseeing. A vehicle with a driver may be booked for a single journey or for an agreed number of hours.
Hourly chauffeur hire is convenient when an itinerary includes several locations. A business schedule may involve Helsinki Airport, central Helsinki, Espoo’s technology districts, conference centres and corporate offices throughout the metropolitan area.
A sightseeing itinerary may include Senate Square, the Market Square, Sibelius Monument, Temppeliaukio Church and waterfront districts. The driver provides transportation between locations and remains available during the booked period, subject to the agreed schedule, mileage and parking arrangements.
English is widely spoken in Finland, and an English-speaking driver can be requested. Chauffeur service provides professional transportation rather than a guided tour, so visitors requiring detailed historical commentary should arrange a licensed guide separately.
Transfers from Helsinki Airport to Porvoo
Porvoo is one of Finland’s oldest towns and a popular destination east of Helsinki. It is known for its historic wooden Old Town, riverside warehouses, restaurants and small hotels.
A private transfer provides direct transportation from HEL to accommodation in Porvoo without travelling first to central Helsinki. This is especially useful for passengers arriving with luggage or staying outside the town centre.
Transportation can also be arranged as a return excursion with waiting time. Visitors should specify the planned itinerary and duration when requesting a quotation.
Transfers to Turku
Turku is a major city on Finland’s southwest coast and a frequent long-distance destination from Helsinki Airport. Private transfers can be arranged to hotels, residences, business addresses, the Port of Turku and Turku Airport.
Rail and bus services provide economical alternatives, but a private vehicle offers direct door-to-door transportation. It can be practical for families, corporate groups, passengers with substantial luggage or travellers connecting with a ferry.
Turku Airport (TKU) is one of the principal regional airports relevant to onward travel from Helsinki, although it is not an alternative airport serving the Helsinki metropolitan area itself.
Transfers to Tampere
Tampere is one of Finland’s largest cities and an important centre for business, technology, culture and events. Private transfers are available from Helsinki Airport to central Tampere, hotels, exhibition venues and private addresses.
Passengers using public rail services usually change trains at Tikkurila. A private transfer avoids the change and may be more convenient after an international flight, particularly for groups and passengers with heavy luggage.
Transfers can also be arranged to Tampere–Pirkkala Airport (TMP), which serves the wider Tampere region.
Regional and Long-Distance Transfers from Helsinki Airport
Helsinki Airport is Finland’s main national transport hub and a practical starting point for road travel throughout southern and central Finland. WelcomeTaxi can arrange direct transfers to cities, resorts, ports and rural accommodation.
Lahti
Lahti is located north of Helsinki and is known for winter sports, events and the surrounding lake region. Transfers can be arranged to hotels, business addresses and sports venues in the city.
Hämeenlinna
Private transportation is available to Hämeenlinna, a historic city between Helsinki and Tampere. Door-to-door travel is useful for passengers whose destination is outside the main railway station area.
Kotka and Hamina
Transfers can be arranged east towards Kotka, Hamina and other destinations along the Gulf of Finland. These routes may be relevant for port visits, industrial travel and coastal tourism.
Jyväskylä and Central Finland
Long-distance transfers may also be requested to Jyväskylä and other destinations in Central Finland. These journeys cover substantial distances and should be planned with adequate time for breaks and changing road conditions.
Finnish Lakeland
Finland’s lake districts include many hotels, cottages and resorts located outside major public transport routes. A private transfer can provide direct access to accommodation that would otherwise require a combination of train, bus and local taxi services.
The complete destination address is essential, as rural properties may be far from the nearest town and sometimes have similar names.
Winter Transfers and Road Conditions
Finland has long winters, and snow or ice can affect driving conditions from late autumn into spring. Professional local transport providers use seasonal equipment appropriate to Finnish regulations and conditions.
Passengers should still allow extra travel time during heavy snowfall, freezing rain or severe weather. This is particularly important when travelling to the airport, a ferry terminal or another fixed departure.
Winter clothing should remain accessible rather than packed at the bottom of checked luggage, especially when arriving from a warmer country. Temperatures can be significantly below freezing.
Vehicles for Individuals, Families and Groups
A private car is normally suitable for one to three passengers with standard luggage. Families and small groups may require a minivan or van, while larger parties can request minibuses, coaches or several coordinated vehicles.
The luggage count must be stated accurately. A vehicle may provide enough passenger seats but insufficient storage when every traveller carries a large suitcase.
Skis, snowboards, bicycles, wheelchairs, child seats and other special equipment should be declared before booking. This allows the transport provider to confirm an appropriate vehicle and reduces the risk of luggage-capacity problems at pickup.
Useful Travel Information for Helsinki
Finnish and Swedish are Finland’s official languages. English is widely spoken in Helsinki and throughout the travel industry, making the city relatively easy to navigate for international visitors.
Helsinki, Espoo, Vantaa and the surrounding municipalities share an integrated public transport system covering trains, metro services, trams, buses and ferries. Airport travel to central Helsinki requires the appropriate regional ticket.
Cards and contactless payments are widely accepted, and many businesses operate without cash. Passengers should nevertheless check the payment arrangements for each service in advance.
Daylight varies considerably by season. Summer brings very long days, while winter has limited daylight and rapidly changing weather. Travellers planning regional journeys should take seasonal conditions into account.
Book a Private Transfer from Helsinki Airport
WelcomeTaxi provides private airport transfers, chauffeur service and long-distance transportation from Helsinki Airport. Book direct travel to a Helsinki hotel, arrange a chauffeur for business or sightseeing, or continue by private vehicle to Espoo, Porvoo, Turku, Tampere or another destination in Finland.
For an accurate quotation, provide your flight details, pickup date and time, complete destination address, passenger count and luggage information. Child seats, additional stops, winter sports equipment and special vehicle requirements should be included in the request.