WelcomeTaxi provides pre-booked airport transfers from Pula Airport (PUY) to Pula and destinations throughout Istria, Croatia. Choose a private transfer with an English-speaking driver for convenient travel to hotels, villas, marinas, resorts and private addresses along the Adriatic coast.
Our services also include chauffeur service and long-distance transfers to Rovinj, Poreč, Medulin, Rabac and other destinations across the Istrian Peninsula. Rijeka Airport (RJK) and Trieste Airport (TRS) are additional airports that may be relevant for travellers visiting Istria and the northern Adriatic region.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Airport Transfers and Chauffeur Service from Pula Airport
Pula Airport (PUY) is the main airport serving Pula and the Istrian Peninsula in northern Croatia. Located only a short drive from the city, it is an important seasonal gateway for travellers visiting Istria's beaches, historic towns, marinas and resorts.
WelcomeTaxi provides pre-booked private airport transfers from PUY for individual travellers, couples, families and groups. Transportation can be arranged in advance to hotels, apartments, villas, marinas and private addresses throughout Pula and the wider Istrian region.
English-speaking drivers can be requested, while different vehicle categories make it possible to arrange suitable transportation for short local journeys as well as longer transfers across Istria and the northern Adriatic.
Getting from Pula Airport to the City
Pula Airport is located approximately 6 to 8 kilometres from central Pula. The short distance means that road transfers into the city are usually straightforward, although journey times can increase during the busy summer season.
Passengers can choose between private transfers, taxis, airport shuttle buses and rental cars. There is no direct rail connection from the airport to central Pula, so road transportation is the main option for arriving passengers.
Private Airport Transfer
A pre-booked private transfer provides direct transportation from Pula Airport to your hotel, apartment, villa or other address. The vehicle, passenger count and destination are arranged before arrival, so there is no need to organize transport after collecting your luggage.
This can be especially convenient for families, groups and passengers travelling with several suitcases. Larger vans can be arranged when additional passenger or luggage capacity is required.
A private transfer becomes particularly useful when the destination is outside Pula, such as Rovinj, Poreč, Medulin, Rabac or another resort elsewhere in Istria.
Airport Shuttle Bus
Pula Airport operates a shuttle bus connecting the terminal with Pula's main bus station. This provides an economical option for solo travellers and passengers staying close to central transport connections.
Travellers whose accommodation is outside central Pula may need to continue by local bus, taxi or another transfer. A private airport transfer avoids these additional stages and provides direct door-to-door transportation.
Taxis from Pula Airport
Taxis are available at Pula Airport and can be used for journeys into the city and surrounding areas. They may be suitable for passengers who prefer to arrange transportation after arrival.
For longer journeys across Istria or for passengers who require a specific vehicle size, pre-booking provides greater certainty and allows the trip to be organized before the flight.
Rental Cars
Car rental is popular in Istria because many coastal towns, villages, beaches and rural destinations are easiest to explore by road. Several rental companies operate at or near Pula Airport.
Travellers who prefer not to drive can instead use private point-to-point transfers or chauffeur service for journeys around the peninsula.
Transfers from PUY to Pula Hotels
Pula is the largest city in Istria and is known for its Roman heritage, particularly the Pula Arena, as well as its waterfront, restaurants and nearby beaches. Accommodation ranges from central hotels and apartments to resorts and villas around the coastline.
A private transfer from PUY provides direct transportation to the exact accommodation address. This can be especially useful for passengers arriving late in the evening or staying outside the compact city centre.
Providing the full hotel, apartment or villa name when booking helps ensure that the correct destination is used.
Chauffeur Service in Pula and Istria
WelcomeTaxi also provides chauffeur service for travellers who need transportation for several hours or multiple stops. This can be useful for sightseeing, business travel, winery visits, marina transfers or private excursions around Istria.
A chauffeur can provide transportation between hotels, restaurants, beaches, historic towns and other destinations according to a planned itinerary. English-speaking drivers can be requested for international visitors.
Hourly chauffeur service is particularly convenient for travellers who want to explore several locations without arranging a separate taxi for every journey.
Pula Airport to Medulin
Medulin is one of the closest major resort destinations to Pula Airport. Located south of Pula, it is known for beaches, holiday apartments, campsites and family-oriented resorts.
A private transfer from PUY to Medulin provides direct transportation from the airport to hotels, villas and holiday properties without the need to travel through central Pula first.
The relatively short journey makes Medulin one of the most convenient coastal destinations for passengers arriving at Pula Airport.
Pula Airport to Rovinj
Rovinj is one of Istria's most popular destinations and is known for its historic old town, harbour, waterfront restaurants and resort hotels. It lies north of Pula and is commonly reached by road from PUY.
A private transfer from Pula Airport to Rovinj provides direct door-to-door transportation and avoids the need to travel into Pula before taking an onward bus.
Travellers staying in the pedestrianised historic centre should provide the exact accommodation details, as vehicles may need to use the nearest practical access point.
Private Transfers to Poreč
Poreč is another major tourism centre on the western coast of Istria. It is known for its historic centre, the Euphrasian Basilica, beaches and large resort areas.
Private transfers from PUY can take passengers directly to hotels, apartments, campsites and villas in Poreč and the surrounding coastal area.
This can be particularly convenient for families and groups carrying luggage, as public transport may require additional connections depending on the exact destination.
Transfers to Rabac and Eastern Istria
Rabac is a popular resort on Istria's eastern coast, known for its beaches and hillside hotels overlooking the Adriatic. The route from Pula Airport crosses the peninsula and is considerably longer than a local transfer into Pula.
A pre-booked private transfer provides direct transportation to accommodation in Rabac without the need to coordinate regional buses or taxis.
Transfers can also be arranged to other destinations in eastern Istria according to the traveller's itinerary.
Transfers to Istrian Marinas
Istria is a popular sailing region, and many passengers arriving at Pula Airport travel directly to marinas and charter bases. Private transfers can be arranged to marinas in Pula, Medulin, Rovinj and other coastal destinations.
Larger vehicles can be useful for sailing groups carrying several bags or equipment. Pre-booking also allows the correct destination and arrival time to be organized before the flight.
Long-Distance Transfers from Pula Airport
Pula Airport is a convenient starting point for private road journeys throughout Istria and the northern Adriatic. WelcomeTaxi can arrange long-distance transfers to destinations across Croatia as well as selected cross-border locations in neighbouring countries.
Private long-distance transportation can be especially useful when direct public transport is limited or when travellers prefer continuous door-to-door travel with their luggage.
Families and groups can also remain together in one vehicle instead of coordinating several separate transport services.
Pula Airport and Rijeka Airport
Rijeka Airport (RJK) is another Croatian airport relevant to travellers visiting the northern Adriatic. It is located on the island of Krk and serves the Rijeka and Kvarner regions.
Although Pula Airport is normally the most convenient airport for southern and western Istria, flight schedules may make Rijeka Airport useful for some itineraries.
Travellers planning a broader Croatian road trip may also arrive through one airport and depart through another.
Pula Airport and Trieste Airport
Trieste Airport (TRS) in northeastern Italy is another international gateway that can be relevant for travel to northern Istria. Its location near the Italian-Slovenian border makes it an alternative for destinations such as Umag, Novigrad and parts of northern Istria.
Cross-border private transfers can be useful for travellers whose preferred flight schedules lead them to use Trieste rather than Pula Airport.
Passengers should allow additional time for longer international road journeys and ensure that they carry the required travel documents.
Exploring Istria by Private Car
Istria combines coastal resorts with medieval hill towns, vineyards, olive groves and rural villages. Many of these destinations are spread across the peninsula rather than concentrated around a single city.
A chauffeur service can therefore be useful for day trips and multi-stop itineraries. Travellers can visit several towns, wineries or coastal destinations while retaining the same vehicle and driver.
Popular routes may combine Pula with Rovinj, Poreč or smaller inland destinations depending on the itinerary.
Why Pre-Book a Transfer from Pula Airport?
Pula Airport is close to the city, but many arriving passengers are travelling directly to resorts elsewhere in Istria. A pre-booked transfer allows the entire onward journey to be arranged before arrival.
The vehicle can be selected according to passenger numbers and luggage requirements. This is useful for families, groups, sailing parties and travellers carrying oversized baggage.
Private transfers also provide direct transportation to villas, campsites and resorts that may be inconvenient to reach using scheduled public transport.
English-Speaking Drivers in Pula
English-speaking drivers can be requested for WelcomeTaxi airport transfers and chauffeur services in Pula and throughout Istria. This can make communication easier when confirming hotels, marinas, villas or multi-stop itineraries.
An English-speaking chauffeur can also be useful for private sightseeing or business travel around the peninsula.
Useful Travel Information
Pula Airport experiences strong seasonal demand, with considerably more international flights and visitors during the summer months. Road traffic along the Istrian coast can also become heavier during July and August, particularly on weekends.
When booking a transfer, provide accurate flight details, passenger numbers and luggage requirements. Travellers carrying bicycles, sailing equipment or other oversized items should select a vehicle with sufficient capacity.
Some historic centres have limited or pedestrian-only vehicle access. In such cases, passengers may need to be dropped at the nearest practical access point to their accommodation.
Whether you are travelling from PUY to central Pula, continuing to Medulin, Rovinj, Poreč or Rabac, or arranging chauffeur service for a wider Istrian itinerary, WelcomeTaxi provides pre-booked private transportation designed around your journey.