WelcomeTaxi provides pre-booked airport transfers from Tan Son Nhat International Airport (SGN) to Ho Chi Minh City and destinations across southern Vietnam. Choose a private transfer with an English-speaking driver for convenient travel to hotels, business districts, residences and onward destinations.
Our services include airport pickups, chauffeur service and long-distance transfers from Ho Chi Minh City to destinations such as Vung Tau, Mui Ne and the Mekong Delta. Long Thanh International Airport (LTH), the new airport serving the Ho Chi Minh City region, is also becoming an important part of the area's aviation network.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Airport Transfers and Chauffeur Service from Tan Son Nhat Airport
Tan Son Nhat International Airport (SGN) is the main airport serving Ho Chi Minh City and one of Vietnam's busiest aviation gateways. Its location within the urban area makes it relatively close to the central districts, although journey times can vary significantly depending on traffic.
The airport serves both domestic and international passengers and is an important arrival point for leisure travellers, business visitors and passengers continuing to other destinations in southern Vietnam. Because Ho Chi Minh City is large and road traffic can be unpredictable, arranging transportation before arrival is often the most convenient option.
WelcomeTaxi offers pre-booked private airport transfers from SGN for individuals, families, corporate travellers and groups. A reserved vehicle provides direct transportation from the airport to your hotel, apartment, office or other destination without the need to negotiate a fare or organize transport after landing.
Getting from SGN Airport to Ho Chi Minh City
Tan Son Nhat Airport is located north of central Ho Chi Minh City. Popular areas such as District 1, Ben Thanh, the Saigon River waterfront and many of the city's major hotels can be reached directly by road.
Travellers arriving at SGN can choose between taxis, ride-hailing services, public buses and pre-booked private transfers. The best option depends on budget, luggage, group size, arrival time and destination.
Private Airport Transfer
A private airport transfer is a convenient option for travellers who prefer to have their transportation arranged in advance. Your vehicle is reserved before arrival and selected according to the number of passengers and amount of luggage.
This can be particularly useful after a long international flight, when travelling with children or several suitcases, or when arriving late in the evening. It also avoids the need to search for a suitable vehicle in a busy airport arrivals area.
WelcomeTaxi can arrange direct transfers from Tan Son Nhat Airport to hotels and residences throughout Ho Chi Minh City as well as destinations outside the metropolitan area.
Taxi and Ride-Hailing Services
Regular taxis are widely available at Tan Son Nhat Airport, while app-based ride-hailing services are also commonly used in Ho Chi Minh City. They can be practical for spontaneous local journeys and travellers already familiar with the city.
For airport arrivals, however, passengers may prefer the predictability of a pre-booked service. With a private transfer, the destination, passenger count and required vehicle type are arranged beforehand.
Public Transport
Public buses connect the airport with different parts of Ho Chi Minh City and can be a useful budget option for travellers with light luggage and flexible schedules.
Public transport is generally less convenient for passengers carrying several suitcases, families with children or travellers staying away from the main bus routes. A direct private transfer avoids additional connections and provides door-to-door transportation.
Chauffeur Service in Ho Chi Minh City
Ho Chi Minh City is Vietnam's largest commercial centre and one of the country's most important destinations for international business. Visitors often need transportation between several locations during the same day rather than a single point-to-point journey.
A pre-booked chauffeur service provides a vehicle and driver for an agreed period, making it easier to travel between hotels, offices, meeting venues, restaurants and other appointments without arranging a new taxi for every trip.
English-speaking drivers can be requested, which may be especially helpful for international visitors. Chauffeur service is also suitable for sightseeing itineraries, private tours and journeys combining several locations around Ho Chi Minh City.
Long-Distance Transfers from Ho Chi Minh City
Tan Son Nhat Airport is a useful starting point for road journeys throughout southern Vietnam. Travellers continuing beyond Ho Chi Minh City can arrange a direct private transfer from the airport to their final destination.
Popular regional destinations include Vung Tau, Mui Ne and locations throughout the Mekong Delta. Private long-distance transfers can also be arranged to provincial cities, coastal resorts and business destinations that are not conveniently connected to the airport by direct public transport.
Door-to-door transportation is particularly practical when travelling with luggage, in a family group or on a schedule that does not fit available bus or rail services. Instead of making several connections, passengers can continue directly from the airport in the same vehicle.
Travel Between Ho Chi Minh City and Vung Tau
Vung Tau is one of the most popular coastal destinations within driving distance of Ho Chi Minh City. It attracts weekend visitors, international travellers and passengers travelling to hotels, beaches and business locations in the surrounding area.
A private transfer from SGN Airport to Vung Tau allows passengers to travel directly from the terminal without first entering central Ho Chi Minh City. This can save time and simplify the journey, particularly after an international flight.
Transfers to Mui Ne and the Southern Coast
Mui Ne and the wider Phan Thiet area are popular for beach holidays and resort stays. Because they are located a considerable distance from Ho Chi Minh City, a private long-distance transfer can be much more convenient than combining local airport transportation with buses or other connections.
Pre-booking also allows travellers to select a vehicle appropriate for a longer road journey, including larger vehicles for families or groups carrying additional luggage.
Private Transfers to the Mekong Delta
The Mekong Delta is one of southern Vietnam's most distinctive travel regions, with destinations such as My Tho, Ben Tre and Can Tho attracting both leisure visitors and business travellers.
Private transfers from Tan Son Nhat Airport can provide direct transportation to hotels, river ports, resorts and private addresses in the region. A chauffeur service can also be suitable for multi-stop itineraries where travellers want to visit several destinations during the same day.
Tan Son Nhat and Long Thanh International Airport
The airport system serving the Ho Chi Minh City region is expanding with the development of Long Thanh International Airport (LTH) in Dong Nai Province, east of the city.
Long Thanh is intended to become a major international aviation hub serving the wider metropolitan region. As operations develop, travellers should pay close attention to the airport code shown on their flight booking, since SGN and LTH are located in different areas and require different transfer arrangements.
Private transfers can be particularly useful when travelling between the two airport areas, Ho Chi Minh City and destinations elsewhere in southern Vietnam.
Why Pre-Book an Airport Transfer from SGN?
Road traffic in Ho Chi Minh City can be heavy, especially during peak periods. Although pre-booking cannot eliminate congestion, it does make the transportation process more predictable by arranging the vehicle before arrival.
Passengers can choose a suitable vehicle category based on group size and luggage requirements and provide the destination in advance. This reduces the need to organize transportation immediately after landing.
A pre-booked airport transfer is especially useful for families, business travellers, passengers arriving late at night, groups requiring a van or minibus and travellers continuing directly to another city.
English-Speaking Drivers in Ho Chi Minh City
International visitors can request an English-speaking driver for airport transfers and chauffeur services. This can make communication easier when confirming the destination, coordinating hotel drop-offs or travelling on a multi-stop itinerary.
For corporate clients, an English-speaking chauffeur can also be useful when transportation is required between several meetings, hotels and business locations during the day.
Useful Travel Information
When booking a transfer from Tan Son Nhat Airport, provide accurate flight information and make sure the passenger count and luggage requirements are correct. This helps ensure that the appropriate vehicle is arranged for the journey.
Passengers travelling back to SGN should allow additional time during busy periods because road conditions in Ho Chi Minh City can change quickly. For longer regional journeys, it is also advisable to allow flexibility for traffic when planning connections or appointments.
Whether you are travelling from Tan Son Nhat Airport to central Ho Chi Minh City, continuing to a resort elsewhere in southern Vietnam or arranging a chauffeur for business travel, WelcomeTaxi provides pre-booked private transportation designed around your itinerary.