Planning your trip to Switzerland and arriving at Zurich Airport?
WelcomeTaxi offers reliable private transfers from Zurich Airport (ZRH) to Zurich and any destination across Switzerland. Enjoy meet-and-greet service, English-speaking drivers, and fixed prices — no surprises. You can also book an hourly hire with driver in Zurich for sightseeing or business trips. Get your instant quote from WelcomeTaxi and book online in seconds.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United States
Out standing job
Zurich Airport (IATA: ZRH, ICAO: LSZH), also known as Flughafen Zürich or Kloten Airport, is Switzerland’s largest international airport. Here's a breakdown:
Basic Facts & Location
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Situated 9–13 km north of central Zürich across the municipalities of Kloten, Rümlang, Oberglatt, Winkel, and Opfikon.
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Opened in June 1948, now serving around 31 million passengers annually (2024 figures).
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Operated by Flughafen Zürich AG, a publicly traded semi-governmental entity also active globally .
Airport Layout & Infrastructure
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Consists of one central Airside Centre connected to three gate concourses: A, B/D, and E.
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Terminal A: Schengen flights
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Terminal B/D: Mixed Schengen and non‑Schengen
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Terminal E: Non‑Schengen satellite terminal, linked via the underground Skymetro people mover.
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Features three runways (16/34, 14/32, 10/28) ranging from 2 500 to 3 700 m.
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Includes a funicular (“Parkbahn”, since 2020) connecting the new Circle complex with a park on Butzenbüel hill.
Transport Links
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Integrated underground railway station with fast trains (S-Bahn, IC, IR, EuroCity) to Zürich HB in about 10 minutes.
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Also served by tram line 10, buses, taxis, and rental cars—ensuring excellent connections to Zürich and beyond .
Facilities & Services
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Contains 60+ shops (including Swiss specialties like Confiserie Sprüngli), duty‑free outlets, cafés, and restaurants.
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Known for its efficiency, cleanliness, short walking distances, and frequent accolades—named Europe's best airport over 20 times.
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Features various lounges (SWISS, ZRH Club, Aspire, marhaba) plus transit amenities like showers, hotels, and the Circle business and leisure complex nearby.
Innovation & Sustainability
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Home to the underground Skymetro for efficient gate transfers since 2003.
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A new wooden terminal (Dock A / Raumfachwerk) is planned, showcasing sustainable architecture and aiming to open within the next decade.
Why It Stands Out
| Feature | Description |
|---|---|
| Hub Role | Principal hub for SWISS International, also serves Edelweiss, Helvetic and others. |
| Passenger Experience | Award-winning reputation for reliability, quick transfers, and top-tier passenger services . |
| Strategic Importance | A major economic driver, handling 7 billion CHF in added value and hosting 35 000+ local jobs . |
In short, Zurich Airport is a world-class international hub famed for its sleek layout, fast connections, high service standards, and ongoing sustainable developments—a gateway that combines Swiss efficiency with innovation.
How to get from Zurich Airport to the city
Here are the main ways to get from Zurich Airport (ZRH) to Zürich city center (Hauptbahnhof):
1. Train / S-Bahn
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Duration: ~10–15 minutes
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Frequency: Every 3–10 minutes from ~5 am to midnight
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Cost: CHF 6.80 (adult), CHF 3.40 (child); free with Swiss Travel Pass or Zürich Card
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Highlights: Fastest and most efficient route; station is directly below the terminal
2. Tram Line 10
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Duration: ~30–40 minutes
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Frequency: Every ~8–15 minutes
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Cost: Same as train; included with travel passes
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Highlights: Scenic ride past ETH, Oerlikon and other neighborhoods—ideal for a gentle introduction to the city
3. Taxi
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Duration: ~15–20 minutes (traffic permitting)
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Estimated Fare: CHF 50–70 (€50–90)
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Location: Stands at Arrivals 1 & 2
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Notes: Convenient for luggage or mobility needs; expensive compared to public transport
4. Ride‑Share (Uber)
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Duration: ~20 minutes
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Cost: CHF 30–90, depending on demand
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Notes: May not pick up directly at airport exit; check your app
5. Private Transfer / Shuttle
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Duration: ~20 minutes
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Cost: From CHF 55–100+
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Notes: Ideal for groups, door-to-door comfort; book in advance
6. Rental Car
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Travel Time: ~15–25 minutes
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Cost: Varies based on vehicle & rental duration
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Notes: Useful if you plan to explore beyond Zurich, though not recommended just for entry to the city
Ticketing & Pass Options
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Single one-way ticket covers zones 110 (city) + 121 (airport zone) and costs CHF 6.80 adult / CHF 3.40 child
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24‑hour Zurich Card (CHF 27 adult; CHF 13.60 child): includes unlimited public transport (bus, tram, train, even boats and mountain railways) and museum discounts—airport to city ride included
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Swiss Travel Pass: Nationwide travel including airport–city trains
Quick Recommendations
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Fastest & easiest: Train/S-Bahn—10–15 min, very frequent, easy to navigate
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More scenic: Tram 10—30–40 min through city neighborhoods
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With lots of luggage or mobility needs: Taxi or pre-booked transfer
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Exploring more: Get a Zurich Card or Swiss Pass for added travel flexibility
Summary Table
| Mode | Time | Cost | Best For... |
|---|---|---|---|
| Train | ~10 min | CHF 6.80 (adult) | Speed & reliability |
| Tram 10 | ~35 min | CHF 6.80 | Scenic city view |
| Taxi | ~15–20 min | CHF 50–70 | Comfort, mobility, luggage |
| Uber | ~20 min | CHF 30–90 | App convenience, less luggage |
| Shuttle | ~20 min | From CHF 55 | Groups, reserved pick-up |