Book private transfers and chauffeur service in Brussels, the capital of Belgium and one of Europe’s most important business and political centers. WelcomeTaxi provides pre-booked airport transfers from Brussels Airport (BRU), as well as private transportation for hotels, offices, conference venues and destinations throughout Brussels and the surrounding region.
Long-distance transfers are also available to Brussels South Charleroi Airport (CRL) and cities across Belgium and neighboring countries. Travel with professional English-speaking drivers for airport pickups, corporate journeys, sightseeing, intercity transfers and comfortable door-to-door transportation throughout Belgium.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Private Transfers and Chauffeur Service in Brussels
Brussels is the capital of Belgium and one of the most internationally connected cities in Europe. It is home to major institutions of the European Union, NATO, multinational companies, embassies and international organizations, while also attracting millions of leisure visitors for its historic center, museums, architecture, restaurants and cultural events.
For travelers arriving by air, rail or road, pre-booked private transportation offers a convenient way to move around the Belgian capital. WelcomeTaxi provides airport transfers, chauffeur service, point-to-point journeys and long-distance transfers for individuals, families, business travelers and groups.
Brussels Airport Transfers from BRU
Brussels Airport (BRU) is Belgium’s principal international airport and the main aviation gateway to the capital. Located in Zaventem, northeast of central Brussels, it offers extensive connections across Europe and to destinations worldwide.
A private airport transfer from Brussels Airport provides direct transportation to your hotel, residence, office or meeting venue. Popular destinations include Brussels city center, the European Quarter, Avenue Louise, Grand Place, Ixelles, Etterbeek, Schaerbeek and the business districts surrounding the capital.
Pre-booking is particularly useful for travelers carrying luggage, families, larger groups and passengers arriving for important meetings. Instead of arranging transportation after landing, your journey is organized in advance according to the pickup details and vehicle requirements provided during booking.
Brussels Airport to the City Centre
Brussels Airport is relatively close to central Brussels, but journey times can vary according to traffic conditions and the destination within the metropolitan area. Road congestion is common during weekday morning and evening periods, especially around the Brussels Ring and major access routes into the city.
A private transfer is therefore useful when timing matters, particularly for business travelers, families and passengers continuing directly to another destination after their flight.
Transfers from Brussels South Charleroi Airport
Brussels South Charleroi Airport (CRL) is another major airport used by travelers visiting Brussels. It is located near Charleroi, considerably farther south of the Belgian capital than Brussels Airport, and is especially important for European low-cost airline services.
Because of the distance between CRL and Brussels, a private transfer can be particularly convenient. Passengers can travel directly from the airport terminal to their accommodation or business destination without relying on shuttle schedules or changing between different forms of transportation.
WelcomeTaxi can also arrange transfers from Charleroi Airport to other Belgian destinations, making CRL a practical arrival point for travelers whose final destination is outside Brussels.
Chauffeur Service in Brussels
Brussels has unusually strong demand for professional chauffeur transportation because of its role as an international administrative and business center. Meetings may take place at EU institutions, corporate headquarters, diplomatic missions, hotels and conference venues spread across different districts of the city.
A chauffeur service can be arranged for individual journeys, several appointments during the day or longer periods of vehicle availability. This is useful for corporate delegations, executives, conference participants and visitors who need flexible transportation between multiple locations.
Professional English-speaking drivers make communication straightforward for international passengers. Chauffeur service is also suitable for private sightseeing, shopping, events and evening transportation.
Business Transfers in the European Quarter
The European Quarter is one of Brussels’ most important destinations for international business travelers. The area around Rue de la Loi, Schuman and Place du Luxembourg contains major European institutions, offices, hotels and conference facilities.
Visitors often need transportation between Brussels Airport, the European Quarter, central hotels and meeting locations elsewhere in the city. Pre-arranged chauffeur service can simplify schedules involving several appointments and reduce the need to find a taxi between meetings.
For delegations or larger groups, suitable vans and minibuses can be arranged when available, allowing colleagues to travel together rather than splitting across several vehicles.
Getting Around Brussels
Brussels has an extensive public transportation network including metro, tram, bus and suburban rail services. For many local journeys, public transport is efficient and practical. Taxis and app-based transport services are also available throughout the city.
However, private transfers offer advantages when traveling with luggage, following a fixed schedule or visiting destinations outside the central public transport network. They are also useful for airport journeys at inconvenient hours, multi-stop itineraries and longer regional trips.
Traffic conditions should be considered when planning road travel in Brussels. The city has busy commuter periods, a complex road network and numerous restricted or regulated urban areas. Allowing adequate travel time is particularly important when heading to an airport or international rail departure.
Why Pre-Book Instead of Taking a Regular Taxi?
A regular taxi is convenient for many spontaneous short journeys, but pre-booking offers greater certainty for airport and intercity transportation. Your pickup point, destination and vehicle requirements are arranged before travel, which is especially useful when arriving in an unfamiliar city.
Private transfers also make it easier to organize transportation for groups, substantial luggage or longer journeys. For business travelers, advance booking can help integrate transportation into a tightly planned schedule rather than relying on vehicle availability at each stage of the trip.
For long-distance journeys, a private transfer provides direct door-to-door transportation without the need to reach a railway station, change trains or arrange another taxi at the destination.
Long-Distance Transfers from Brussels
Brussels is centrally located within Belgium and has excellent road connections to the rest of the country. Private long-distance transfers can be arranged to Antwerp, Ghent, Bruges, Leuven, Liège, Namur and other Belgian cities.
Brussels is also well positioned for international road travel. Depending on the itinerary, private transfers can continue to destinations in the Netherlands, France, Luxembourg and Germany. Popular cross-border routes may include Amsterdam, Rotterdam, Lille, Luxembourg City and other nearby European business and leisure destinations.
Long-distance chauffeur transportation is particularly useful for passengers carrying significant luggage, groups traveling together, travelers with several stops or those who prefer a direct journey instead of rail connections.
Brussels to Bruges, Ghent and Antwerp
Many visitors combine Brussels with other Belgian cities. Bruges is one of the country’s most popular leisure destinations, known for its medieval historic center and canals. Ghent combines historic architecture with a lively cultural atmosphere, while Antwerp is a major center for business, fashion, art and the diamond trade.
Private transfers make it possible to travel directly between a Brussels hotel and these destinations. They can also be arranged as part of a broader itinerary, including airport pickup followed by onward travel elsewhere in Belgium.
Transfers to Brussels Railway Stations
Brussels is a major European rail hub, with high-speed and international trains connecting the city to Paris, Amsterdam, London, Cologne and other destinations. Brussels-Midi/Brussel-Zuid is the principal station for many international services, while Brussels-Central and Brussels-North are important for domestic and regional travel.
A pre-booked transfer can connect an airport, hotel or private address with the appropriate station. When traveling for a specific train departure, sufficient additional time should be allowed for city traffic and station access.
Private Transportation for Sightseeing
Brussels offers a combination of historic landmarks, museums, European institutions and distinctive neighborhoods. Popular locations include the Grand Place, the Royal Palace, Atomium, Sablon, Mont des Arts and the European Quarter.
A chauffeur-driven vehicle can be useful for travelers who want to combine several locations efficiently, particularly when traveling with family members or when the itinerary includes attractions outside the historic center.
Private transportation can also be used for excursions beyond Brussels, including day trips to Bruges, Ghent, Antwerp, Waterloo and other destinations in Belgium.
Booking a Private Transfer in Brussels
When booking transportation, provide the pickup location, destination, date, number of passengers and luggage requirements. For airport arrivals, correct flight information helps ensure that the pickup is associated with the appropriate arrival details.
For chauffeur service or journeys involving several stops, providing an itinerary in advance helps determine the most suitable transport arrangement. Groups should also specify passenger and baggage numbers so that an appropriate vehicle category can be selected.
Whether you need an airport transfer from Brussels Airport, transportation from Charleroi Airport, a chauffeur for business meetings or a long-distance journey across Belgium or neighboring countries, WelcomeTaxi provides pre-booked private transportation designed around your itinerary.