| Countries » Bosnia and Herzegovina » Sarajevo () |
Private Transfers and Chauffeur Service in Sarajevo
Book private transfers and chauffeur service in Sarajevo, Bosnia and Herzegovina, with convenient pickup from Sarajevo International Airport (SJJ), hotels, apartments and other locations across the city. Pre-booked airport transfers provide comfortable door-to-door travel to central Sarajevo, Ilidža and surrounding districts with professional English-speaking drivers.
WelcomeTaxi also arranges point-to-point journeys, hourly chauffeur service and long-distance transfers from Sarajevo to destinations across Bosnia and Herzegovina. Whether you are travelling for business, sightseeing or continuing to Mostar, the Olympic mountains or another regional destination, your vehicle and pickup can be arranged in advance.
How It Works
 |
Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
 |
Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
 |
The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Airport Transfers and Chauffeur Service in Sarajevo
Sarajevo is the capital of Bosnia and Herzegovina and one of the most distinctive cities in the Balkans. Surrounded by mountains and shaped by Ottoman, Austro-Hungarian and modern influences, the city combines historic neighbourhoods, business districts, cultural landmarks and easy road access to destinations throughout the country.
WelcomeTaxi provides pre-booked private transfers and chauffeur service in Sarajevo for individual travellers, families, business visitors and groups. Transportation can be arranged between the airport, hotels, private addresses, bus and railway stations, business venues and destinations outside the city. Booking in advance is particularly useful when you need a specific vehicle type, have substantial luggage or plan to continue directly beyond Sarajevo.
Sarajevo Airport Transfers
Sarajevo International Airport (SJJ) is the main and largest airport in Bosnia and Herzegovina. It is located in the Butmir area, approximately eight kilometres from central Sarajevo, making it relatively close to the city compared with many European airports.
A private transfer from Sarajevo Airport provides direct transportation to hotels and addresses throughout the city, including the historic centre, Marijin Dvor, Grbavica, Novo Sarajevo, Ilidža and other districts. Instead of arranging transportation after landing, passengers can have the complete journey organised in advance.
Pre-booked airport transfers are especially convenient for families, groups and passengers travelling with several pieces of luggage. English-speaking drivers can also make arrival easier for international visitors unfamiliar with Sarajevo and local transportation.
Getting from Sarajevo Airport to the City
Travellers arriving at Sarajevo International Airport can continue by taxi, airport transport services or private transfer. The airport is only a short distance from the city, although driving time depends on traffic and the exact destination.
A private transfer provides door-to-door transportation directly from the airport terminal to the hotel, apartment, office or other address. This removes the need to arrange another ride after arrival and is particularly convenient after an international flight or when travelling on a fixed schedule.
For departing passengers, sufficient time should be allowed for traffic and airport formalities. The airport advises that journeys from central Sarajevo can take around 20 minutes by car under normal conditions, but travel time may increase during busy periods.
Getting Around Sarajevo
Sarajevo has an established public transport network including trams, buses and trolleybuses. Many central attractions are also within walking distance of one another, particularly around Baščaršija, Ferhadija and the historic core.
Private transportation becomes useful when travelling between more distant districts, carrying luggage, attending several appointments or visiting locations outside the central area. Sarajevo stretches along a valley, so journeys between the historic centre, western districts and Ilidža can cover significant distances.
A pre-booked vehicle can also simplify travel between the airport, hotels, railway or bus stations and destinations in the surrounding mountains.
Chauffeur Service in Sarajevo
Hourly chauffeur service is suitable for travellers who need transportation for several journeys during the same period. The driver and vehicle can remain available according to the booked schedule, allowing passengers to move between meetings, restaurants, attractions and other destinations without arranging a new ride each time.
Business travellers can use a chauffeur for transportation between Sarajevo Airport, hotels, offices, conference venues and appointments throughout the city. Leisure visitors may find the service useful for sightseeing or for combining Sarajevo with nearby mountain and countryside destinations.
Families and groups can reserve vans or larger vehicles so that everyone travels together with sufficient space for luggage.
Private Transfers from Sarajevo to Mostar
Mostar is one of the most popular onward destinations from Sarajevo and a major stop on many Bosnia and Herzegovina itineraries. The journey connects the capital with Herzegovina and passes through some of the country's most dramatic mountain landscapes.
A private transfer provides direct transportation from Sarajevo Airport, a city hotel or another pickup point to an exact address in Mostar. This can be particularly convenient for travellers carrying luggage or those who prefer not to coordinate railway or bus schedules.
Private transportation can also be useful for travellers continuing beyond Mostar to other destinations in Herzegovina according to operational availability.
Transfers to the Olympic Mountains
The mountains surrounding Sarajevo are an important part of the region's tourism. Bjelašnica, Igman and Jahorina are well known for winter sports, mountain scenery and outdoor activities, and can be reached by road from the city.
A private transfer can connect Sarajevo Airport or a city hotel directly with mountain accommodation, ski areas and resorts. This is particularly useful when travelling with winter equipment, substantial luggage or as part of a group.
Hourly or day-based chauffeur service can also be convenient for travellers who want to combine several locations or return to Sarajevo after a day in the mountains.
Long-Distance Transfers from Sarajevo
Sarajevo is centrally located for road journeys across Bosnia and Herzegovina. WelcomeTaxi can arrange long-distance transfers to cities, resorts and regional destinations according to operational availability.
A private transfer offers door-to-door travel from Sarajevo Airport, a hotel or private address directly to the final destination. This can be a practical alternative when public transport requires multiple connections or when passengers prefer to travel according to their own schedule.
Long-distance transfers are particularly suitable for families, small groups and travellers carrying substantial luggage. For more complex itineraries involving several stops, hourly or multi-stop chauffeur service may provide additional flexibility.
Why Pre-Book Instead of Taking a Regular Taxi?
Regular taxis are widely available in Sarajevo and work well for many short urban journeys. A pre-booked private transfer is more suitable when transportation needs to be confirmed before arrival, when a larger vehicle is required or when the destination lies outside the city.
Airport passengers can arrange the pickup and final destination in advance, while groups can reserve a vehicle appropriate for their passenger and luggage requirements. Travellers heading to Mostar, mountain resorts or other regional destinations can also organise the complete route before departure.
International visitors may additionally prefer transportation with an English-speaking driver, particularly for longer or more complex journeys.
Business Transportation in Sarajevo
Sarajevo is the country's principal administrative and business centre, with government institutions, international organisations, corporate offices, hotels and conference venues located across the metropolitan area.
A chauffeur service can help business travellers coordinate airport pickup, hotel transportation and several meetings within the same schedule. Instead of arranging separate rides throughout the day, the vehicle can remain available for the booked period.
For delegations and larger groups, vans and minibuses provide practical coordinated transportation between the airport, hotels, offices and event locations.
Useful Travel Information for Sarajevo
The historic centre of Sarajevo is compact and well suited to walking, especially around Baščaršija and the central pedestrian areas. Other districts extend westward along the valley, so travellers should check the exact location of their accommodation when planning airport or city transportation.
Public transport is useful for many local journeys, while private transfers provide a direct alternative for airport travel, luggage-heavy journeys and destinations outside the central urban area.
When booking a transfer, provide accurate flight details, passenger numbers, luggage information and the exact pickup and destination addresses so that a suitable vehicle can be arranged.
Book a Private Transfer in Sarajevo
WelcomeTaxi offers pre-booked transportation for Sarajevo Airport arrivals, hotel transfers, chauffeur hire and long-distance journeys across Bosnia and Herzegovina. Whether you need a transfer from Sarajevo International Airport, a vehicle for several hours in the city or direct transportation to Mostar or another regional destination, your journey can be arranged in advance with a suitable vehicle and professional driver.