WelcomeTaxi provides private transfers and chauffeur service in Sanya, one of China’s leading resort destinations on Hainan Island. Pre-book airport transfers from Sanya Phoenix International Airport (SYX) to Sanya city, Yalong Bay, Haitang Bay, Dadonghai and hotels and resorts across southern Hainan.
For wider Hainan travel, services can also connect Sanya with Qionghai Bo'ao International Airport (BAR) and Haikou Meilan International Airport (HAK). Choose private airport pickups, chauffeur-driven transport and long-distance transfers with professional English-speaking drivers for individual journeys, business travel and resort-to-resort transportation.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Private Transportation in Sanya and Southern Hainan
Sanya is a major tropical resort city on the southern coast of Hainan Island, China. Known for its beaches, warm climate and large concentration of international resorts, the city attracts leisure travelers, families, business visitors and groups throughout the year. Popular areas are spread along a substantial stretch of coastline rather than concentrated around a single compact center, making reliable pre-booked transportation particularly useful.
WelcomeTaxi provides private transfers and chauffeur service throughout Sanya, including airport pickups, hotel transfers, transportation between resort districts and long-distance journeys across Hainan. A private vehicle is suitable both for travelers heading directly to a resort after a flight and for guests who need flexible transportation during a longer stay.
Sanya Phoenix International Airport Transfers
Sanya Phoenix International Airport (SYX) is the main airport serving Sanya and southern Hainan. It is located in the Tianya district, northwest of central Sanya, and handles both domestic and international traffic.
Pre-booked airport transfers provide a straightforward connection from SYX to Sanya city and the principal coastal resort areas. Instead of arranging transportation after landing, passengers can reserve a suitable vehicle in advance according to the number of travelers, luggage and destination.
Private transfers are available between Sanya Phoenix International Airport and areas such as Sanya Bay, Dadonghai, Yalong Bay and Haitang Bay, as well as individual hotels, villas and resort complexes. This can be especially convenient for passengers arriving with children, several suitcases, sports equipment or a larger group requiring a van or minibus.
Transfers to Yalong Bay and Haitang Bay
Yalong Bay and Haitang Bay are among Sanya’s best-known resort districts. Both contain numerous large beachfront hotels, but they are situated east of central Sanya and farther from the airport than many properties around Sanya Bay.
A pre-arranged transfer provides direct transportation from the airport terminal to the booked accommodation without changing between local transport services. For travelers staying in Haitang Bay, private transportation is also useful for journeys to restaurants, attractions, shopping areas and other resorts along the coast.
Chauffeur Service in Sanya
Travel in Sanya does not always involve a simple airport-to-hotel journey. Visitors may need transportation between several resorts, restaurants, business locations, marinas, beaches or attractions during the same day. Chauffeur service offers a more flexible solution for itineraries that require a vehicle for several hours rather than a single point-to-point transfer.
Hourly chauffeur hire can be suitable for business appointments, shopping trips, private sightseeing and evenings with several stops. It also avoids the need to arrange a new taxi after every visit. Travelers can select a vehicle appropriate for the group and organize the itinerary around their own schedule.
For international visitors, the option to request an English-speaking driver can make coordination easier, particularly when pickup instructions, multiple stops or schedule changes need to be communicated during the journey.
Long-Distance Transfers Across Hainan
Sanya can also be used as the starting or finishing point for journeys elsewhere on Hainan Island. Private long-distance transfers are useful for travelers combining several resorts or cities and for passengers whose flights arrive at a different Hainan airport.
WelcomeTaxi can arrange intercity transportation from Sanya toward destinations such as Wanning, Lingshui, Qionghai and Haikou. These journeys can be booked as direct transfers, allowing passengers to travel from one hotel or private address to another without transferring luggage between different modes of transportation.
Haikou and Qionghai Airport Connections
Haikou Meilan International Airport (HAK), near the provincial capital Haikou, is the other major aviation gateway on Hainan Island. Travelers may occasionally arrive in Haikou while staying in Sanya, particularly when flight schedules or international connections make HAK more convenient.
Qionghai Bo'ao International Airport (BAR) serves the Qionghai and Bo'ao area in eastern Hainan. Although it is not a Sanya city airport, it can be relevant to multi-destination Hainan trips combining Sanya with resorts and destinations farther north along the island’s eastern coast.
For such itineraries, a private vehicle offers door-to-door transportation and can be particularly practical for families, groups and travelers carrying substantial luggage.
Why Pre-Book a Transfer Instead of Taking a Taxi?
Regular taxis remain an important part of local transportation in Sanya, but a pre-booked private transfer solves a different travel need. The vehicle is arranged for a specific journey in advance, making it easier to plan airport arrivals, travel with larger groups or reserve a particular vehicle category.
This is particularly valuable in a resort destination where hotels may be separated by considerable distances. A traveler staying in Haitang Bay, for example, may have very different transportation requirements from someone staying close to downtown Sanya or Sanya Bay.
Pre-booking also allows the complete route to be specified beforehand. For long-distance journeys across Hainan, this provides greater certainty than trying to organize an intercity trip with a local taxi after departure.
Getting Around Sanya
Sanya stretches along the southern coastline of Hainan, with major accommodation zones located in several separate bays. Sanya Bay lies relatively close to the airport and city, while Dadonghai is east of central Sanya. Yalong Bay and Haitang Bay extend progressively farther along the coast.
Public transportation can work well for some local journeys, while rail is useful for travel between larger destinations on Hainan. Sanya Phoenix Airport also has access to Hainan’s high-speed rail network. However, passengers traveling directly between an airport and a resort often prefer a private vehicle because it removes station transfers and the need to move luggage between different services.
For excursions or journeys involving several stops, chauffeur hire can provide additional flexibility. It allows travelers to keep the same vehicle for the agreed period and build transportation around their itinerary rather than around public transport schedules.
Private Transfers for Families and Groups
Sanya is strongly oriented toward resort travel, so many bookings involve families or groups rather than individual business passengers. Reserving transportation in advance makes it possible to choose a sedan, SUV, van or larger vehicle according to passenger and luggage requirements.
Groups staying at villas or large resorts can also arrange direct transfers between accommodation properties, restaurants, attractions and airports. For larger parties, keeping the group together in one suitable vehicle can be considerably easier than dividing passengers between several taxis.
Book Your Sanya Transfer in Advance
WelcomeTaxi offers international private transfer and chauffeur services for airport arrivals, resort transportation and longer journeys throughout Hainan. Whether you are traveling from Sanya Phoenix International Airport to a beachfront hotel, moving between Yalong Bay and Haitang Bay, arranging a chauffeur for several hours or traveling across the island to Haikou, your transportation can be organized before the journey begins.
Enter your route, travel date, passenger details and preferred vehicle type to arrange a private transfer in Sanya with clear pickup and destination information prepared in advance.