Traveling to Colombia and going to visit Bogota?
You are in a right place!
We offer safe, reliable and cost-effective private door-to-door transfers to Bogota from El Dorado International Airport (BOG) and vice versa, as well as any other transfers from Bogota to any destination within Colombia or neighboring countries.
Furthermore, you can book our affordable chauffeur service renting a car with driver for several hours or for the whole day to use it in Bogota.
All our drivers are English-speaking professionals, and some of them speak other foreign languages, too. In any case, our 24/7 English-language customer support by phone or by WhatsApp will be at your disposal after placing your order.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United States
Out standing job
Bogotá is the capital and largest city of Colombia, situated on a high plateau in the Andes Mountains at an altitude of about 2,640 meters (8,660 feet) above sea level, making it one of the highest capital cities in the world. Known for its vibrant culture, rich history, and economic importance, Bogotá is a city where traditional and modern influences meet.
Key Features of Bogotá:
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Geography and Climate:
- Located in the Andean region, Bogotá has a temperate, cool climate due to its altitude, with temperatures generally ranging between 9-20°C (48-68°F) year-round.
- The city is known for frequent rainfall, especially from April to November, and a mix of sunny and cloudy days.
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History:
- Originally inhabited by the indigenous Muisca people, Bogotá was founded by Spanish conquistador Gonzalo Jiménez de Quesada in 1538.
- It became a center for independence movements in Latin America and is now a key hub for Colombia’s political and cultural life.
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Culture and Attractions:
- La Candelaria: The historical district with colonial architecture, museums, and landmarks like Plaza Bolívar and the Gold Museum (Museo del Oro).
- Monserrate: A mountain offering panoramic views of Bogotá, accessible by cable car or a hiking trail.
- Museums: Home to renowned museums, including the Gold Museum and the Botero Museum, showcasing Colombian and international art.
- Events and Festivals: Bogotá hosts numerous cultural events, such as the Ibero-American Theater Festival and Rock al Parque, one of Latin America’s largest free music festivals.
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Economy and Infrastructure:
- Bogotá is Colombia’s economic center, with strong finance, business, and manufacturing sectors.
- The city is known for its innovative public transit system, the TransMilenio, and its emphasis on bicycle lanes, helping to manage urban traffic and reduce pollution.
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Education and Innovation:
- The city is a leading educational center with top universities, research institutions, and tech hubs, drawing students and professionals from across Latin America.
Bogotá’s cultural diversity, green spaces, and its combination of old-world charm and modern infrastructure make it a unique and dynamic city at the heart of Colombia’s identity.
How to get from Bogotá to the airport
Getting from Bogotá to El Dorado International Airport (BOG) is straightforward, with several options available depending on your schedule, budget, and preference:
1. Taxi or Ride-Hailing Services
- Cost: Around 25,000 to 40,000 COP (approximately $6 to $10 USD).
- Time: 20-40 minutes, depending on traffic and starting location.
- How to Book: You can call an official taxi or use ride-hailing apps like Uber, DiDi, or Cabify.
- Tips: Since taxis use a fixed fare based on zones, request a fare card from the driver before starting to avoid confusion.
2. TransMilenio (Bus Rapid Transit System)
- Cost: Approximately 2,950 COP (about $0.75 USD).
- Time: 45-60 minutes, depending on traffic and required transfers.
- How to Get There: Take any TransMilenio route that connects to the Portal El Dorado station, then transfer to a free airport shuttle bus to reach the terminals.
- Tips: Expect crowded buses during peak hours. Be sure to allow extra time for any required transfers.
3. Airport Shuttle Buses
- Cost: 7,000 to 10,000 COP ($2 to $3 USD).
- Time: Around 45 minutes.
- How to Use It: Various private companies offer shuttle services from popular areas in Bogotá, such as La Candelaria and Chapinero, directly to the airport.
- Tips: Check shuttle schedules ahead of time since they might not run as frequently.
4. Private Transfer or Hotel Shuttle
- Cost: Varies, typically between $15 and $40 USD.
- Time: 20-40 minutes, depending on traffic.
- How to Arrange It: Many hotels provide shuttles to the airport, and private transfers can also be booked through agencies or online.
- Tips: This option provides door-to-door service and is convenient for travelers with a lot of luggage or those leaving early or late in the day.
5. Car Rental
- Cost: Daily rates start around 100,000 COP ($25 USD), plus fuel and possible parking fees.
- Time: Varies depending on traffic.
- How to Return the Car: Most car rental companies have drop-off locations at El Dorado Airport, which can be arranged in advance.
- Tips: Traffic in Bogotá can be complex, so this option is better suited to experienced drivers who are comfortable with city driving.
Additional Tips:
- Traffic: Bogotá traffic can be heavy, especially during peak hours (7-9 a.m. and 4-7 p.m.), so plan accordingly.
- Time Considerations: It's recommended to leave at least 2-3 hours before your flight if traveling during rush hour, or at least 2 hours otherwise.