Traveling to Colombia and going to visit Cali?
You are in a right place!
We offer safe, reliable and cost-effective private door-to-door transfers to Cali from Alfonso Bonilla Aragón International Airport (CLO) and vice versa, as well as any other transfers from Cali to any destination within Colombia or neighboring countries.
Furthermore, you can book our affordable chauffeur service renting a car with driver for several hours or for the whole day to use it in Cali.
All our drivers are English-speaking professionals, and some of them speak other foreign languages, too. In any case, our 24/7 English-language customer support by phone or by WhatsApp will be at your disposal after placing your order.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United States
Out standing job
Cali, officially known as Santiago de Cali, is the capital of the Valle del Cauca department in Colombia. It is the third-largest city in the country, following Bogotá and Medellín. Located in the southwestern part of Colombia, Cali is known for its vibrant culture, salsa music and dance, and warm climate.
Key Features of Cali:
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Salsa Capital:
- Cali is often referred to as the "Salsa Capital of the World" due to its rich salsa music scene. The city hosts numerous salsa festivals and dance schools, attracting both locals and tourists eager to learn and experience the dance.
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Cultural Diversity:
- The city has a diverse population, with influences from Indigenous, African, and Spanish cultures. This diversity is reflected in its festivals, cuisine, and music.
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Historical and Cultural Sites:
- Cali boasts several historical landmarks and cultural sites, including the Cathedral of San Pedro, the Cali Zoo, the Cristo Rey statue, and the Ermita Church. The city also features beautiful parks and plazas, such as Parque de los Gatos.
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Economy:
- Cali is an economic hub in the region, with a strong industrial base, including manufacturing, agriculture, and trade. The city is known for producing sugarcane, coffee, and various agricultural products.
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Natural Beauty:
- Surrounded by the Andes Mountains, Cali offers beautiful landscapes and outdoor activities. The nearby Farallones de Cali National Park provides opportunities for hiking and exploring nature.
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Climate:
- Cali enjoys a tropical savanna climate, characterized by warm temperatures year-round, making it a popular destination for tourists seeking a warm getaway.
Cali's unique blend of culture, music, and natural beauty makes it a vibrant and dynamic city in Colombia.
How to get from Cali to the airport
To get from the city of Cali to Alfonso Bonilla Aragón International Airport, you have several convenient options:
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Taxi
- Taxis are widely available throughout Cali. They also can be pre-booked onlineThe ride to the airport takes about 30–40 minutes, depending on traffic.
- The fare typically ranges from 50,000 to 60,000 Colombian pesos (around $12–15 USD).
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Ride-Sharing Apps
- Services like Uber, Didi, and other ride-sharing platforms operate in Cali. You can easily book a ride to the airport using these apps.
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Airport Shuttle Services
- Some hotels in Cali offer shuttle services to the airport. It's best to check with your hotel in advance to see if this service is available.
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Public Transportation
- Although less common for travelers with luggage, there are public buses that run to the airport. This option is more economical but may take longer and involve more transfers.
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Car Rental
- If you prefer to drive, several car rental agencies operate in Cali. You can rent a car and return it at the airport.
Taking a taxi or using a ride-sharing app is often the most convenient and straightforward option for getting to the airport, especially if you have luggage or are traveling during peak traffic hours.