Book private transfers and chauffeur service in Heraklion, Greece, with convenient pickup from Heraklion International Airport (HER), hotels, villas and other locations across the city and central Crete. Pre-booked airport transfers provide comfortable door-to-door travel to Heraklion, Hersonissos, Malia and nearby resort areas with professional English-speaking drivers.
WelcomeTaxi also arranges point-to-point journeys, hourly chauffeur service and long-distance transfers from Heraklion to Agios Nikolaos, Elounda, Rethymno and other destinations across Crete. Whether you are travelling for a beach holiday, sightseeing or an onward island journey, your vehicle and pickup can be arranged in advance.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Airport Transfers and Chauffeur Service in Heraklion
Heraklion is the largest city on Crete and one of Greece's most important island transport, cultural and commercial centres. Located on the north coast, the city combines a historic centre and Venetian harbour with museums, restaurants, shopping and easy access to archaeological sites, beaches and resort areas across central and eastern Crete.
WelcomeTaxi provides pre-booked private transfers and chauffeur service in Heraklion for individual travellers, couples, families and groups. Transportation can be arranged between the airport, hotels, private addresses, the port and destinations elsewhere on the island. Booking in advance is particularly useful when arriving on a flight, travelling with substantial luggage or continuing directly to a resort outside the city.
Heraklion Airport Transfers
Heraklion International Airport (HER), also known as Nikos Kazantzakis Airport, is the main airport serving Heraklion and one of the principal aviation gateways to Crete. It handles domestic and international flights and is especially important during the summer holiday season.
A private transfer from Heraklion Airport provides direct transportation to hotels and addresses in Heraklion as well as resort destinations along the northern coast. Passengers can travel directly to their accommodation without arranging additional transportation after landing.
Pre-booked airport transfers are particularly convenient for families, groups and travellers carrying several pieces of luggage. Cars, vans and larger vehicles can be arranged according to passenger numbers and baggage requirements, while English-speaking drivers can make communication easier for international visitors.
Getting from Heraklion Airport to the City
Heraklion Airport is located close to the city and is connected with central Heraklion by public buses, taxis and road services. Because the airport is near the urban area, transfers to central hotels are generally relatively short compared with journeys to the island's coastal resorts.
A private airport transfer provides door-to-door transportation from the terminal to the exact hotel, apartment or other address. This can be particularly convenient after a late arrival, when travelling with children or when carrying several bags.
For passengers continuing directly to a resort, pre-booking also avoids the need to travel into central Heraklion before beginning the regional journey.
Transfers to Hersonissos and Malia
Hersonissos and Malia are among the best-known resort destinations east of Heraklion. Both are popular for beaches, hotels, restaurants and nightlife and are frequently reached directly from Heraklion Airport.
A private transfer provides direct transportation from HER to the exact hotel or resort without intermediate stops. This is particularly useful for families, groups and travellers arriving with holiday luggage.
Transfers can also be arranged between Heraklion city and these resort areas for travellers combining an urban stay with time on the coast.
Transfers to Agios Nikolaos and Elounda
Agios Nikolaos lies farther east on Mirabello Bay and is one of eastern Crete's main towns and tourism centres. Elounda, located nearby, is known for upscale resorts and views across the bay towards Spinalonga.
Private transfers can connect Heraklion Airport or city hotels directly with accommodation in Agios Nikolaos and Elounda. Door-to-door transportation is particularly convenient because these destinations require a significant road journey from Heraklion.
For travellers following a wider eastern Crete itinerary, hourly or multi-stop chauffeur service can provide additional flexibility.
Heraklion Port Transfers
Heraklion Port is one of Crete's principal ferry gateways and provides regular connections with mainland Greece and other Aegean destinations. It is also used by cruise ships visiting the island.
Private transfers can connect Heraklion Airport, city hotels and regional resorts directly with the port. This can be particularly useful for passengers carrying ferry or cruise luggage or travelling according to a scheduled departure time.
Travellers connecting between a flight and ferry should allow sufficient time for traffic, check-in and boarding procedures.
Getting Around Heraklion
Central Heraklion is relatively compact, and many attractions around the historic centre, Venetian harbour and main shopping streets can be explored on foot. Local buses and taxis provide transportation throughout the urban area and to nearby destinations.
Private transportation becomes more useful when travelling with luggage, visiting several locations or heading to destinations outside the city. A pre-booked vehicle can also simplify journeys between hotels, the airport, port, archaeological sites and resort areas.
Chauffeur Service in Heraklion
Hourly chauffeur service is suitable for travellers who need a vehicle for several journeys during the same period. The driver and vehicle can remain available according to the booked schedule for sightseeing, restaurants, wineries, beaches or other stops.
This can be particularly useful in Crete because attractions and villages are spread across a large island and many itineraries involve several locations during the same day. A chauffeur can provide more flexibility than arranging separate taxis after each stop.
For families and groups, vans and larger vehicles can keep passengers together throughout the itinerary.
Knossos and Cultural Transfers
The Palace of Knossos is one of Crete's most important archaeological sites and lies only a short distance south of Heraklion. It is closely associated with the Minoan civilisation and is one of the city's principal attractions.
Private transportation can connect hotels, Heraklion Airport or the port directly with Knossos. Travellers may also combine the archaeological site with the Heraklion Archaeological Museum or other cultural attractions within the same itinerary.
Hourly chauffeur service is useful when several sightseeing stops are planned and the traveller wants transportation available throughout the visit.
Private Transfers Across Central Crete
Heraklion is an excellent starting point for journeys throughout central Crete. Private transfers can be arranged to inland villages, wineries, beaches and other destinations according to route and operational availability.
A direct vehicle can be especially convenient when the final destination is a villa, countryside hotel or resort away from major public transport routes. Passengers can be collected from the airport, port or a city hotel and taken directly to the required address.
Transfers from Heraklion to Rethymno
Rethymno is one of Crete's major historic cities and lies west of Heraklion along the island's northern coast. It is known for its Venetian and Ottoman architecture, old harbour, beaches and resort accommodation.
A private transfer provides direct transportation from Heraklion Airport or a city hotel to accommodation in Rethymno. This can be especially convenient for families and groups carrying luggage or travellers whose flight schedule does not align well with public transport connections.
Long-Distance Transfers Across Crete
Crete is Greece's largest island, and road journeys between regions can cover substantial distances. WelcomeTaxi can arrange long-distance transfers from Heraklion to destinations elsewhere on the island according to operational availability.
Passengers can be collected from Heraklion Airport, the port, a hotel or private address and taken directly to the final destination in the same vehicle. This is especially useful for travellers heading to resorts or towns that require several public transport connections.
For itineraries involving multiple destinations, hourly or multi-stop chauffeur service may provide more flexibility than a standard one-way transfer.
Why Pre-Book Instead of Taking a Regular Taxi?
Taxis are widely available in Heraklion and are practical for many short urban journeys. A pre-booked private transfer is more suitable when transportation begins at the airport or port, requires a larger vehicle or continues to a resort outside the city.
Airport passengers can arrange their pickup and destination before travelling, while groups can reserve sufficient passenger and luggage capacity. For longer journeys across Crete, the complete route can be organised in advance rather than arranged after entering a local taxi.
International visitors may also prefer transportation with an English-speaking driver, particularly for airport arrivals and longer regional journeys.
Useful Travel Information for Heraklion
Heraklion International Airport uses the IATA code HER and is the principal airport serving central and eastern Crete. Heraklion is also an important ferry port, making the city a major transport hub for travellers arriving by both air and sea.
Crete is much larger than many first-time visitors expect. Hersonissos and Malia lie east of Heraklion, while Agios Nikolaos and Elounda are farther along the northern coast. Rethymno lies to the west, so journey times depend substantially on the exact destination.
When booking private transportation, provide accurate flight or ferry information, passenger numbers, luggage requirements and the complete hotel, villa or resort address so that an appropriate vehicle can be arranged.
Book a Private Transfer in Heraklion
WelcomeTaxi offers pre-booked transportation for Heraklion Airport arrivals, port transfers, hotel and resort journeys, chauffeur hire and long-distance travel across Crete. Whether you need a direct airport transfer, a vehicle for several hours of sightseeing or transportation to Hersonissos, Malia, Agios Nikolaos, Elounda, Rethymno or another destination, your journey can be arranged in advance with a suitable vehicle and professional driver.