Book private transfers and chauffeur service in Bilbao, Spain, with convenient pickup from Bilbao Airport (BIO), hotels, offices and private addresses across the city. Pre-booked airport transfers provide comfortable door-to-door travel to central Bilbao, Abando, Deusto, Getxo and other destinations across the metropolitan area with professional English-speaking drivers.
WelcomeTaxi also arranges point-to-point journeys, hourly chauffeur service and long-distance transfers from Bilbao to San Sebastián, Vitoria-Gasteiz and other destinations across the Basque Country and northern Spain. Whether you are travelling for business, sightseeing or an onward regional journey, your vehicle and pickup can be arranged in advance.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Airport Transfers and Chauffeur Service in Bilbao
Bilbao is the largest city in the Basque Country and one of northern Spain's most important business, cultural and transport centres. Set along the Nervión estuary, the city combines a historic Old Town with modern architecture, major museums, commercial districts and a wider metropolitan area extending towards the coast.
WelcomeTaxi provides pre-booked private transfers and chauffeur service in Bilbao for individual travellers, families, business visitors and groups. Transportation can be arranged between the airport, hotels, private addresses, railway stations, offices, conference venues and destinations outside the city. Booking in advance is particularly useful when arriving on a flight, travelling with substantial luggage or continuing directly to another destination in the Basque Country.
Bilbao Airport Transfers
Bilbao Airport (BIO) is the principal airport serving Bilbao and the wider Biscay region. It is located in Loiu, approximately 12 kilometres from central Bilbao, and is one of the main aviation gateways to northern Spain.
A private transfer from Bilbao Airport provides direct transportation to hotels and addresses throughout the metropolitan area, including central Bilbao, Abando, Deusto, Getxo and other districts and neighbouring communities. Instead of arranging onward transport after landing, passengers can have the vehicle and destination organised in advance.
Pre-booked airport transfers are especially convenient for families, groups and passengers carrying several pieces of luggage. Cars, vans and larger vehicles can be arranged according to passenger numbers and baggage requirements.
Getting from Bilbao Airport to the City
Bilbao Airport is connected with the city by the Bizkaibus A3247 service, which runs between the airport and Bilbao Intermodal with central stops including Gran Vía and Plaza Moyua. Taxis and other road transport services are also available at the terminal.
Public transport is a practical option for travellers with light luggage and accommodation near a convenient stop. A private airport transfer offers direct door-to-door transportation, taking passengers from the terminal to the exact hotel, apartment or office without changing services.
This can be particularly useful for late arrivals, families with children or travellers staying outside central Bilbao.
Getting Around Bilbao
Bilbao has an extensive public transport system including metro, trams, buses and suburban rail. Many central attractions are also within walking distance, particularly around the Old Town, Abando and the riverfront.
Private transportation becomes more useful when travelling with luggage, attending several appointments or visiting destinations spread across the wider metropolitan area. A pre-booked vehicle can also simplify journeys between hotels, restaurants, event venues and business districts.
For travellers following a busy schedule, hourly chauffeur service can provide greater flexibility than arranging a separate taxi after every stop.
Chauffeur Service in Bilbao
Hourly chauffeur service is suitable for travellers who need a vehicle for several journeys during the same period. The driver and vehicle can remain available according to the booked schedule for meetings, restaurants, sightseeing, shopping and other appointments.
Business visitors can use chauffeur service for transportation between Bilbao Airport, hotels, offices, conference venues and industrial or commercial areas. Leisure travellers may also prefer a private vehicle when combining several neighbourhoods or regional attractions during the same day.
For families, delegations and groups, vans and larger vehicles can provide coordinated transportation while keeping passengers together throughout the itinerary.
Business Transportation in Bilbao
Bilbao is one of northern Spain's main commercial and industrial centres, with corporate offices, conference facilities and business districts across the city and metropolitan area.
A pre-booked chauffeur can help coordinate airport pickup, hotel transportation and several meetings within the same schedule. Instead of arranging individual rides throughout the day, the vehicle can remain available for the booked period.
Group transportation can also be arranged for conferences, exhibitions, corporate events and visiting delegations.
Transfers to the Guggenheim Museum and Central Bilbao
The Guggenheim Museum Bilbao is one of the city's best-known landmarks and lies close to major hotels, business districts and the riverfront. The nearby Abando and Ensanche areas also contain many restaurants, shops and offices.
Private transfers can connect Bilbao Airport directly with central hotels and destinations around the Guggenheim, Plaza Moyua and the Old Town. This can be particularly convenient for passengers arriving with luggage or following a fixed itinerary.
Bilbao Railway and Bus Station Transfers
Bilbao is served by several railway and bus facilities, including Bilbao-Abando station and Bilbao Intermodal. These provide connections across the Basque Country and to destinations elsewhere in Spain.
A private transfer can connect railway or bus stations with Bilbao Airport, hotels, offices and private addresses. This is especially convenient for passengers with luggage or travellers making a time-sensitive connection between different forms of transport.
Private Transfers from Bilbao to San Sebastián
San Sebastián, also known as Donostia, is one of the most popular onward destinations from Bilbao. The two cities are relatively close and are frequently combined within the same Basque Country itinerary.
A private transfer provides direct transportation from Bilbao Airport, a city hotel or private address to accommodation in San Sebastián. This can be especially convenient for families, groups and travellers who prefer door-to-door transportation instead of changing between scheduled services.
Bilbao Airport also has direct coach connections towards San Sebastián, while a private vehicle provides greater flexibility over departure time and exact destination.
Transfers to Vitoria-Gasteiz
Vitoria-Gasteiz is the capital of the Basque Country and another important regional destination from Bilbao. It is known for its historic centre, green spaces, government institutions and business activity.
Private transfers can connect Bilbao Airport or the city directly with hotels, offices and private addresses in Vitoria-Gasteiz. A direct vehicle is particularly useful when the final destination is away from a major transport terminal or when passengers have substantial luggage.
Transfers to Getxo and the Biscay Coast
Getxo lies northwest of central Bilbao near the mouth of the Nervión estuary and forms part of the wider metropolitan area. The surrounding Biscay coast includes beaches, historic towns and coastal attractions.
Private transfers can connect Bilbao Airport and city hotels directly with Getxo and other destinations along the coast. For itineraries involving several stops, hourly chauffeur service can provide additional flexibility.
Regional and Long-Distance Transfers from Bilbao
Bilbao is well positioned for road journeys throughout the Basque Country and northern Spain. WelcomeTaxi can arrange long-distance transfers to regional destinations according to route and operational availability.
Passengers can be collected from Bilbao Airport, a hotel, railway station or private address and taken directly to the final destination in the same vehicle. This can be particularly convenient for families, business travellers and groups who prefer not to combine several public transport services.
For more complex itineraries involving several destinations, hourly or multi-stop chauffeur service may offer greater flexibility than a standard one-way transfer.
Why Pre-Book Instead of Taking a Regular Taxi?
Taxis are widely available throughout Bilbao and are practical for many short urban journeys. A pre-booked private transfer is more suitable when transportation needs to be confirmed before arrival, when a particular vehicle size is required or when the journey extends beyond the city.
Airport passengers can arrange their pickup and destination before travelling, while groups can reserve sufficient passenger and luggage capacity. For regional journeys, the complete route can be organised in advance rather than arranged after entering a local taxi.
International visitors may also prefer transportation with an English-speaking driver, particularly for airport arrivals and longer journeys across the Basque Country.
Useful Travel Information for Bilbao
Bilbao Airport uses the IATA code BIO and is located approximately 12 kilometres from the city in the municipality of Loiu. The Bizkaibus A3247 route connects the airport with central Bilbao and Bilbao Intermodal.
Bilbao is well connected with San Sebastián and Vitoria-Gasteiz, making it a convenient starting point for wider travel across the Basque Country. Public transport is extensive within the city, while private transfers are most valuable when door-to-door convenience, luggage capacity, group travel or fixed timing is important.
When booking transportation, provide accurate flight or train information, passenger numbers, luggage requirements and the complete destination address so that an appropriate vehicle can be arranged.
Book a Private Transfer in Bilbao
WelcomeTaxi offers pre-booked transportation for Bilbao Airport arrivals, city transfers, railway and bus station connections, business travel, chauffeur hire and long-distance journeys. Whether you need a direct airport transfer, a vehicle for several hours in Bilbao or transportation to San Sebastián, Vitoria-Gasteiz or another regional destination, your journey can be arranged in advance with a suitable vehicle and professional driver.