Book private transfers in Donostia-San Sebastián, one of Spain’s most celebrated seaside and gastronomic destinations. Travel between San Sebastián Airport (EAS), Biarritz Airport (BIQ), Bilbao Airport (BIO), hotels, private addresses and districts around La Concha Bay with pre-booked door-to-door transportation.
WelcomeTaxi also provides chauffeur service and long-distance transfers from San Sebastián to Hondarribia, Biarritz, Bilbao, Pamplona and destinations across the Basque Country and southwest France. English-speaking drivers are available on selected vehicles, making airport arrivals, business travel and regional journeys easier for international visitors.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Private Transportation in Donostia-San Sebastián
Donostia-San Sebastián is one of the best-known destinations in northern Spain, combining elegant beaches, Basque culture, internationally renowned gastronomy and a spectacular setting on the Bay of Biscay. La Concha Bay, the Old Town, Gros, Ondarreta and the city’s celebrated restaurants attract leisure travelers throughout the year, while conferences, festivals and business activity create additional demand for reliable private transportation.
WelcomeTaxi provides pre-booked private transfers and chauffeur service in San Sebastián for airport journeys, hotel pickups, railway station transfers, business travel and long-distance transportation. Vehicles can be arranged between the city and airports on both the Spanish and French sides of the Basque Country.
San Sebastián Airport Transfers
San Sebastián Airport (EAS) is the nearest airport to the city. The airport is located in Hondarribia, close to the French border and approximately 20 kilometers from central San Sebastián. It serves domestic routes as well as selected international flights.
A private transfer from San Sebastián Airport provides direct transportation from the terminal to hotels, apartments and other addresses in the city. This can be especially convenient for passengers traveling with luggage, families and visitors who want to continue directly to their accommodation after landing.
Return transfers from San Sebastián to EAS can also be booked in advance. Because the airport is outside the city itself, arranging transportation before departure provides a simple door-to-door connection without relying on public transport schedules.
Biarritz Airport to San Sebastián
Biarritz Pays Basque Airport (BIQ) is another important gateway for San Sebastián, particularly for international travelers. Located across the border in France, Biarritz provides access to the French Basque coast and lies approximately 45 kilometers from San Sebastián.
A private transfer between Biarritz Airport and San Sebastián offers direct cross-border transportation between the terminal and the passenger’s hotel or private address. It can be particularly useful when flight schedules make BIQ more convenient than San Sebastián Airport.
Transfers can also be arranged from San Sebastián to Biarritz, Bayonne, Saint-Jean-de-Luz and other destinations in the French Basque Country.
Bilbao Airport to San Sebastián
Bilbao Airport (BIO) is a major international gateway for the Basque Country and is located approximately 100 kilometers from San Sebastián. Its wider range of flight connections makes it an important arrival point for international visitors whose journey continues to Donostia.
A pre-booked transfer from Bilbao Airport to San Sebastián provides direct road transportation without requiring passengers to travel into Bilbao or coordinate onward buses. This is particularly useful for families, groups, business travelers and passengers carrying substantial luggage.
The route can also be booked in the opposite direction from San Sebastián to Bilbao Airport for departing flights.
Transfers to La Concha and Central San Sebastián
La Concha Bay is the iconic heart of San Sebastián. Hotels and apartments around the waterfront provide convenient access to La Concha Beach, the city center and the Old Town.
Private transfers can be booked directly to accommodation around La Concha, Centro and nearby neighborhoods. Passengers should provide the complete hotel or property address because vehicle access and stopping arrangements can vary in central areas.
San Sebastián operates a Low-Emission Zone in the city center, and access regulations can affect certain vehicles. Professional transport providers should follow current local access requirements when planning pickups and drop-offs.
Old Town and Hotel Transfers
The Parte Vieja, or Old Town, is one of San Sebastián’s most popular areas for visitors. Its narrow streets are famous for pintxo bars, traditional restaurants, Plaza de la Constitución, the Basilica of Santa María and easy access to the port and Mount Urgull.
Some streets in the historic center have limited vehicle access, so a transfer may use the nearest practical pickup or drop-off point when a hotel or apartment cannot be reached directly by car. Providing accurate accommodation details helps ensure appropriate meeting arrangements.
Transfers to Gros and Zurriola
Gros lies east of the Urumea River and has developed a distinctive identity around Zurriola Beach, surfing, restaurants and a younger urban atmosphere. It is also home to hotels and cultural venues that attract visitors throughout the year.
Private transfers can connect Gros with EAS, BIQ and BIO airports as well as other areas of San Sebastián. Hotel-to-hotel transportation can also be arranged for travelers changing accommodation during their stay.
Ondarreta, Antiguo and Igeldo Transfers
The western side of the city includes Ondarreta Beach, the Antiguo neighborhood and Mount Igeldo. The area is known for its relaxed seaside atmosphere, the Comb of the Wind sculptures and panoramic views over La Concha Bay.
Private transfers can provide direct transportation between accommodation in these districts and airports, railway stations, restaurants or other destinations. Chauffeur service can also be useful for itineraries combining several neighborhoods and viewpoints during the same day.
Chauffeur Service in San Sebastián
Chauffeur service is suitable for visitors who need a vehicle and driver for several hours rather than a single point-to-point journey. It can be used for business appointments, restaurant reservations, sightseeing, shopping, winery visits or regional day trips.
San Sebastián is particularly well suited to chauffeur travel because many attractive destinations lie within easy road distance of the city. Passengers can arrange a multi-stop itinerary through coastal towns, Basque villages or wine regions and keep the same vehicle available for the agreed service period.
English-speaking drivers are available on selected vehicles and can be helpful for international visitors following more complex itineraries.
Business Transfers in San Sebastián
San Sebastián hosts conferences, cultural events, professional meetings and international visitors throughout the year. Private transportation can be arranged between airports, hotels, offices, conference venues and restaurants.
For schedules involving several meetings, hourly chauffeur service can reduce the need to arrange a new taxi for each journey. A vehicle can remain available according to the confirmed itinerary and service duration.
San Sebastián to Hondarribia
Hondarribia is a historic coastal town near San Sebastián Airport and the French border. Its old fortified center, marina and waterfront make it a popular destination for day trips and overnight stays.
Private transfers between San Sebastián and Hondarribia can be arranged for airport journeys, hotel transfers, restaurants and leisure visits. Because EAS is physically located in Hondarribia, this route also forms part of many airport transfer journeys to and from San Sebastián.
San Sebastián to Biarritz and the French Basque Country
San Sebastián is close to the French border, making cross-border private transportation particularly relevant. Transfers can be arranged to Biarritz, Saint-Jean-de-Luz, Bayonne and other destinations along the French Basque coast.
These journeys are useful for travelers combining Spanish and French Basque Country destinations during one trip, as well as passengers using Biarritz Airport.
San Sebastián to Bilbao
Bilbao is another major Basque destination and a frequent onward journey from San Sebastián. Private transportation provides direct travel between hotels, residences, business addresses and Bilbao Airport.
Travelers combining both cities can book point-to-point transportation without depending on bus or railway schedules. Chauffeur service can also be arranged for itineraries with additional stops along the Basque coast.
San Sebastián to Pamplona
Pamplona is an important regional destination south-east of San Sebastián. Private transfers can be useful for business travel, leisure journeys and passengers continuing through northern Spain.
Door-to-door transportation can be arranged between hotels and private addresses in both cities, avoiding the need to coordinate connections between local transport and intercity services.
Basque Coast Transfers
The coastline west and east of San Sebastián offers numerous destinations suitable for private day trips and hotel-to-hotel transfers. Zarautz, Getaria, Zumaia, Hondarribia and towns across the French border can all form part of a wider Basque Country itinerary.
For travelers visiting several places in one day, chauffeur service provides more flexibility than a series of separate transfers. The itinerary and service duration should be agreed in advance.
Railway Station Transfers
San Sebastián has long-distance and regional rail connections, including services toward Madrid, Barcelona and other Spanish cities. Euskotren also links the city with towns along the Basque coast and toward Hendaye in France.
Private transfers can connect railway stations with hotels, airports and destinations outside the city. This can be particularly useful for passengers carrying luggage or continuing directly to a rural or coastal property.
Private Transfer or Local Taxi?
San Sebastián has taxis and an extensive public transport network that work well for many local journeys. A pre-booked private transfer is particularly useful when passengers need airport transportation, a specific vehicle class, long-distance travel or a journey arranged around a fixed schedule.
For cross-border routes, groups, families with luggage and multi-stop itineraries, arranging the vehicle in advance can make the overall journey considerably simpler.
Planning Your San Sebastián Transfer
When booking an airport transfer, provide accurate flight information, passenger numbers and luggage requirements. For hotel pickups, include the complete accommodation address and any relevant access instructions.
Travel times can vary depending on traffic, border conditions and the precise destination. Passengers traveling to an airport should allow an appropriate time buffer in addition to the airline’s recommended check-in time.
Book a Private Transfer in San Sebastián
WelcomeTaxi offers pre-booked private transfers and chauffeur service in Donostia-San Sebastián for airport arrivals, hotel transportation, business travel and long-distance journeys throughout the Basque Country.
Whether arriving at San Sebastián Airport, Biarritz Airport or Bilbao Airport, traveling between coastal destinations or planning a private chauffeur itinerary, passengers can arrange comfortable door-to-door transportation around their schedule.