Travel comfortably across Ho Chi Minh City and southern Vietnam with pre-booked private transfers and professional chauffeur service. WelcomeTaxi provides airport transfers from Tan Son Nhat International Airport (SGN) to District 1, Thu Duc, major hotels, business districts and destinations throughout the city, with English-speaking drivers available for international travellers.
Our services are also suitable for hourly hire, business travel and long-distance transfers from Ho Chi Minh City to Vung Tau, Mui Ne, Can Tho and other destinations in southern Vietnam. With door-to-door pickup and a vehicle reserved specifically for your journey, private transportation offers a convenient alternative to arranging a taxi after arrival.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Airport Transfers and Chauffeur Service in Ho Chi Minh City
Ho Chi Minh City is Vietnam’s largest commercial centre and one of Southeast Asia’s busiest urban destinations. Still widely known by its former name, Saigon, the city combines historic neighbourhoods, modern business districts, major shopping areas and a rapidly developing metropolitan region. Visitors arrive for tourism, international business, conferences and onward travel throughout southern Vietnam.
WelcomeTaxi provides pre-booked private transfers and chauffeur services for travellers who prefer to arrange their transportation before arrival. Services can include airport pickup, hotel transfers, point-to-point journeys within Ho Chi Minh City, hourly chauffeur hire and long-distance transportation to other cities and resorts.
Tan Son Nhat Airport Transfers to Ho Chi Minh City
Tan Son Nhat International Airport (SGN) is the main passenger airport serving Ho Chi Minh City and the principal aviation gateway to southern Vietnam. It is located within the metropolitan area, only several kilometres from central districts such as District 1.
A pre-booked airport transfer can be particularly useful after a long international flight. Instead of looking for transportation at the terminal, passengers can arrange a private vehicle for their journey to a hotel, apartment, office or other destination in advance.
Popular transfer destinations include District 1, District 3, District 5, District 7, Binh Thanh and Thu Duc, as well as hotels and serviced apartments throughout the wider metropolitan area. Private transfers are also suitable for travellers carrying luggage, families, business passengers and small groups who prefer to travel together in one vehicle.
Pickup from SGN Airport
Tan Son Nhat handles a large volume of both domestic and international traffic. For airport pickups, it is important to provide the correct flight information and destination when booking. A pre-arranged service reduces the need to compare transport options immediately after landing and makes it easier to organise a direct journey to the required address.
Private Transfers Around Ho Chi Minh City
Ho Chi Minh City covers a large urban area, and travel times can vary significantly depending on traffic and the time of day. A short distance on the map does not always mean a short journey, particularly during busy periods or when travelling between central districts, the airport and newer areas east or south of the city.
Private transportation is useful when the journey involves a fixed schedule, several passengers or luggage. It is also convenient for transfers between hotels, offices, exhibition venues, restaurants and residential areas where arranging transport repeatedly can be inconvenient.
WelcomeTaxi services are pre-booked rather than street-hailed. The vehicle is arranged for the requested journey in advance, helping travellers plan their schedule more reliably.
Chauffeur Service for Business and Leisure Travel
Ho Chi Minh City is one of Vietnam’s main centres for finance, trade, technology and international business. Chauffeur service can therefore be useful for corporate travellers attending meetings at several locations during the same day, visiting industrial areas or travelling between hotels, offices and event venues.
Hourly chauffeur hire gives passengers greater flexibility than booking a separate taxi for every journey. The same vehicle can remain available for an agreed period, making this option suitable for meetings, shopping, sightseeing, restaurant visits or a customised city itinerary.
English-speaking drivers can be requested for international travellers. This can make coordination easier when confirming destinations, pickup arrangements and changes during the service.
Long-Distance Transfers from Ho Chi Minh City
Ho Chi Minh City is also a convenient starting point for private road travel throughout southern Vietnam. A long-distance transfer allows passengers to travel directly from their hotel, home or airport to another city without changing between buses, trains and local taxis.
One of the most popular coastal destinations is Vung Tau, located southeast of Ho Chi Minh City. Private transfers are also practical for journeys toward Mui Ne and Phan Thiet, particularly for travellers with luggage or those travelling directly to a resort.
To the southwest, private vehicles can be arranged for travel toward the Mekong Delta, including destinations such as My Tho and Can Tho. These routes are suitable both for point-to-point transfers and for travellers beginning a longer itinerary through southern Vietnam.
Long-distance chauffeur service may also be appropriate for business journeys to industrial centres in neighbouring provinces. Door-to-door transportation is particularly convenient when the destination is outside a major railway or intercity bus corridor.
Private Transfer or Regular Taxi?
Taxis and app-based transport are widely used for local journeys in Ho Chi Minh City and can be practical for spontaneous short trips. A pre-booked private transfer serves a different purpose. It is designed for travellers who already know when and where they need to travel and prefer to arrange the vehicle in advance.
This is particularly useful for airport pickups, early departures, business appointments and longer journeys outside the city. The vehicle class and passenger capacity can be selected according to the booking, avoiding the uncertainty of finding a suitable vehicle at the last moment.
For groups or passengers with several suitcases, pre-booking is also helpful because vehicle requirements can be specified before the journey. Sedans, larger passenger vehicles and vans may be available depending on local supply and the number of travellers.
Getting Around Ho Chi Minh City
The historic and commercial heart of the city is concentrated around District 1, where visitors will find many major hotels, restaurants, shopping areas and attractions. Nearby districts contain additional business and residential areas, while the metropolitan area has expanded considerably toward Thu Duc and other developing districts.
Traffic is an important consideration when planning transportation in Ho Chi Minh City. Road congestion can increase journey times, especially during weekday commuting periods and around major intersections. Travellers heading to Tan Son Nhat Airport should therefore allow sufficient time between their scheduled pickup and flight departure.
For visitors who want to explore several areas in one day, hourly chauffeur service can be more convenient than organising individual rides. A vehicle can be reserved for a defined period while the passenger determines the sequence of stops according to their schedule.
Travel Beyond Ho Chi Minh City
Southern Vietnam includes coastal resorts, major industrial zones, river cities and the extensive Mekong Delta. Ho Chi Minh City functions as the main transport gateway for much of this region, making it a natural starting point for private road journeys.
Travellers can arrange a direct transfer from Tan Son Nhat Airport or a city hotel to their next destination without first travelling to a bus terminal or arranging several separate rides. This can be especially valuable after an international arrival, when travelling with children or luggage, or when the final destination is outside a major town centre.
Whether the requirement is a straightforward SGN airport transfer, an executive car for meetings, an hourly chauffeur or a long-distance journey across southern Vietnam, booking transportation in advance provides a clear and convenient way to organise the trip.