Arriving at Chhatrapati Shivaji Maharaj International Airport (BOM)? WelcomeTaxi provides pre-booked airport transfers and private transfers between the airport, Mumbai and destinations across Maharashtra, India. Travel directly to your hotel, residence, business address or another city with a professional English-speaking driver.
Our chauffeur service is also available for business travel, sightseeing and tailored regional journeys. From South Mumbai, Bandra and Powai to Navi Mumbai, Thane, Lonavala and destinations farther across Maharashtra, private long-distance transfers provide a comfortable door-to-door alternative to taxis, app-based rides, trains or rental cars.
How It Works
 |
Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
 |
Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
 |
The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Airport Transfers and Chauffeur Service from Mumbai Airport
Chhatrapati Shivaji Maharaj International Airport (BOM), commonly known as Mumbai Airport, is one of India’s busiest aviation gateways and the principal airport serving Mumbai. Located within the metropolitan area, it provides convenient access to the city’s business districts, hotels, residential neighbourhoods and destinations throughout the wider Mumbai Metropolitan Region.
WelcomeTaxi provides pre-booked private airport transfers from Mumbai Airport to hotels, residences, offices and regional destinations. Passengers can organise their transportation before travelling and continue directly from the terminal with a professional English-speaking driver rather than arranging their onward journey after arrival.
Private transfers are suitable for individual travellers, couples, families, business passengers and larger groups. Chauffeur service and long-distance transfers can also be arranged for journeys beyond Mumbai to Navi Mumbai, Thane, Lonavala, Pune and other destinations across Maharashtra.
Getting from Mumbai Airport to the City
Mumbai Airport is located within the urban area, but distances and journey times can vary considerably because Mumbai is a large and densely populated city. Ground transportation options include the metro, taxis, app-based cabs, buses, auto-rickshaws in permitted areas and pre-booked private transfers.
The best option depends on the terminal, final destination, amount of luggage, passenger number and time of day. Traffic conditions can significantly affect road journey times, particularly during peak periods.
Mumbai Metro from the Airport
Mumbai Metro Line 3 provides direct rail access to both airport terminals. CSMI Airport T1 and CSMI Airport T2 stations connect the airport with important parts of Mumbai, including Bandra Kurla Complex and central and southern areas of the city.
The metro can be an efficient option for passengers travelling with light luggage and staying near a convenient station. Travellers with several suitcases, children or accommodation away from the metro corridor may prefer direct road transportation.
A private transfer provides door-to-door service from the passenger terminal to the exact hotel, residence or business address without additional local connections.
Taxis at Mumbai Airport
Taxi services are available at Mumbai Airport and provide direct transportation throughout the metropolitan area. Prepaid and other authorised taxi options can be arranged at the airport.
A regular taxi can be practical for passengers organising transportation after arrival. A pre-booked private transfer offers the advantage of having the journey and vehicle requirements arranged before the flight.
App-Based Cabs
App-based cab services are widely used throughout Mumbai and have designated airport pickup arrangements. They can be convenient for passengers who prefer to book their journey after landing.
Prices and waiting times can change according to demand. A pre-arranged private transfer may be more suitable when travellers want a confirmed vehicle, need additional luggage space or are travelling as a larger group.
Rental Cars and Chauffeur-Driven Vehicles
Self-drive and chauffeur-driven car services are available in Mumbai. Renting a vehicle can provide flexibility for longer journeys, but driving in Mumbai requires dealing with dense traffic, navigation and parking.
For visitors who prefer not to drive themselves, a chauffeur-driven transfer provides private transportation without those additional responsibilities.
Why Pre-Book a Private Transfer from BOM?
Pre-booking allows the airport journey to be organised before arrival. The pickup terminal, destination, passenger number, luggage requirements and vehicle type can all be specified in advance.
This is especially useful in Mumbai because the metropolitan area extends across a very large territory. A journey to South Mumbai is very different from a transfer to Navi Mumbai, Thane or a suburban business district.
Families and groups can reserve a vehicle with sufficient seating and luggage capacity rather than depending on the size of the next available taxi or app-based cab.
For international visitors, travelling with an English-speaking driver can also make communication easier during the airport pickup and onward journey.
Transfers from Mumbai Airport to South Mumbai
South Mumbai contains many of the city’s best-known hotels, business districts, historic landmarks and waterfront areas. Popular destinations include Colaba, Nariman Point, Churchgate, Fort and Marine Drive.
A private airport transfer provides direct transportation from BOM to a hotel, residence or office in South Mumbai. Journey times vary considerably according to traffic, so passengers travelling to meetings, ferries or fixed appointments should allow an appropriate margin.
Mumbai Airport Transfers to Bandra and BKC
Bandra is one of Mumbai’s major residential, commercial and hospitality districts, while Bandra Kurla Complex is one of India’s most important business centres.
Both areas are relatively convenient from the airport. A private transfer provides direct transportation to hotels, offices, conference venues and residences without requiring passengers to continue from a metro or railway station.
Transfers from Mumbai Airport to Powai
Powai is an important business, technology and residential district north-east of the airport. It contains hotels, corporate offices, educational institutions and residential developments around Powai Lake.
A pre-booked transfer provides direct airport transportation to addresses throughout Powai and neighbouring business areas.
Transfers to Andheri and Mumbai Suburbs
Andheri surrounds much of the airport area and is one of Mumbai’s largest commercial and residential districts. Other nearby suburban destinations include Vile Parle, Santacruz, Juhu and Goregaon.
Although these areas may be geographically close to the airport, road journey times can still vary because of local congestion. A private transfer provides direct service to the exact destination.
Transfers from Mumbai Airport to Navi Mumbai
Navi Mumbai is a major planned city across Mumbai Harbour and an important business and residential destination. Road connections link BOM with Vashi, Nerul, Belapur, Panvel and other parts of Navi Mumbai.
A private transfer from Mumbai Airport provides direct transportation to hotels, offices and residences without requiring passengers to change between suburban rail, metro and local road transport.
Navi Mumbai now also has its own international airport, so passengers should check the IATA code carefully when arranging airport transportation. BOM and NMI are separate airports serving the same wider metropolitan region.
Transfers from Mumbai Airport to Thane
Thane is a major city within the Mumbai Metropolitan Region and an important destination for business, residential and leisure travel.
A private transfer provides direct transportation from BOM to hotels, residences and offices in Thane. Journey times depend heavily on traffic, particularly during weekday peak periods.
Chauffeur Service in Mumbai
WelcomeTaxi chauffeur service can be arranged for business schedules, sightseeing, events and personalised itineraries throughout Mumbai.
The city’s hotels, corporate offices, attractions and entertainment districts are spread across a large metropolitan area. A private vehicle with driver allows passengers to follow their own programme rather than booking a separate taxi for every journey.
Hourly chauffeur service can also be useful for business meetings, shopping, restaurant visits or sightseeing itineraries involving several stops.
Business Travel from Mumbai Airport
Mumbai is India’s principal financial centre and one of the country’s most important destinations for corporate and international business travel.
A pre-booked chauffeur can provide direct transportation from BOM to offices, hotels, convention venues and business districts including BKC, Lower Parel, Nariman Point, Powai and Andheri.
For schedules involving several appointments, chauffeur service can provide continuous transportation throughout the day.
Transfers from Mumbai Airport to Lonavala
Lonavala is a popular hill destination between Mumbai and Pune and a frequent choice for weekend trips, resorts and private stays.
A private long-distance transfer provides direct transportation from Mumbai Airport to a hotel, villa or resort in Lonavala without requiring passengers to connect through a railway or bus terminal.
Journey time depends on traffic leaving Mumbai and conditions on the Mumbai–Pune corridor.
Transfers from Mumbai Airport to Pune
Pune is one of Maharashtra’s largest cities and an important business, technology and education centre. It is connected with Mumbai by the Mumbai–Pune Expressway.
Private transfers can provide direct transportation from BOM to hotels, offices and residences in Pune. The journey typically takes several hours depending on traffic and the exact destination.
Pune has its own commercial airport, so travellers should compare available flights before deciding whether an airport transfer from Mumbai is the most convenient option.
Regional and Long-Distance Transfers from Mumbai
Private long-distance transfers can be arranged from Mumbai Airport to destinations across Maharashtra according to the required route and vehicle.
Direct road transportation can be particularly useful when passengers prefer hotel-to-hotel service, are travelling as a family or group, or need to carry substantial luggage.
For very distant destinations, rail or domestic flights may be more practical, while a chauffeur-driven transfer remains useful for routes within reasonable driving distance.
Mumbai Airport and Navi Mumbai Airport
The Mumbai Metropolitan Region now has two major commercial airports: Chhatrapati Shivaji Maharaj International Airport (BOM) and Navi Mumbai International Airport (NMI).
BOM remains the established airport within Mumbai itself, while NMI serves Navi Mumbai and the eastern side of the metropolitan region. The airports are only around 20 to 30 kilometres apart geographically, although actual road journey times depend heavily on traffic and the chosen route.
Both airports serve the same broad metropolitan market, so travellers should always confirm the correct airport code before booking transportation.
Useful Information for Arriving Passengers
Chhatrapati Shivaji Maharaj International Airport uses the IATA code BOM and serves Mumbai, Maharashtra. The airport has separate Terminal 1 and Terminal 2 facilities, so passengers should provide the correct terminal when arranging a pickup.
Mumbai Metro Line 3 is now fully operational and includes dedicated stations serving both T1 and T2. Taxis, app-based cab services and private vehicles provide additional ground transportation options throughout the metropolitan region.
When booking a private airport transfer, passengers should provide the correct flight details, terminal, complete destination address, number of travellers and realistic luggage requirements.
With airport transfers, chauffeur service and long-distance private transportation available from Mumbai Airport, travellers can arrange their onward journey before arrival and continue directly to South Mumbai, Bandra, Powai, Navi Mumbai, Thane, Lonavala, Pune or destinations farther across Maharashtra.