Alfonso Bonilla Aragón International Airport (CLO) is the main airport serving Cali, Palmira, and Colombia’s Valle del Cauca region. WelcomeTaxi provides pre-booked private airport transfers from CLO to hotels, residences, offices, and tourist destinations in Cali, with professional service and clear arrangements before arrival.
Choose a direct airport transfer, an hourly chauffeur service, or a long-distance transfer to Palmira, Buga, Buenaventura, Pereira, Armenia, Popayán, and other regional destinations. Vehicles are available for individual travellers, families, business passengers, and larger groups, with English-speaking drivers available on request.
How It Works
Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Airport Transfers and Chauffeur Service from Cali Airport
Alfonso Bonilla Aragón International Airport (CLO), commonly known as Cali Airport, is the principal air gateway to Santiago de Cali and the wider Valle del Cauca region of Colombia. The airport is located in the municipality of Palmira, outside Cali itself, and serves domestic and international passengers travelling to one of the country’s most important commercial, cultural, and tourism centres.
Because the airport is separated from central Cali by an intercity road journey, arranging ground transportation in advance can make arrival considerably easier. WelcomeTaxi offers private airport transfers from Cali Airport to hotels, private addresses, offices, event venues, medical facilities, and destinations throughout southwestern Colombia.
Passengers can book a standard airport pickup, a larger vehicle for families or groups, an executive chauffeur service, or a long-distance transfer to another city. The service is suitable for both leisure and corporate travellers who prefer to have their transport confirmed before landing.
Getting from Alfonso Bonilla Aragón Airport to Cali
CLO Airport is situated near Palmira and serves Cali as well as the surrounding region. The journey to central Cali normally follows the main Cali–Palmira road, although the exact route and travel time depend on the passenger’s destination and current traffic conditions.
Cali is a large and geographically extended city. Travel time can therefore vary significantly between destinations such as the city centre, Granada, San Antonio, El Peñón, Ciudad Jardín, Pance, the northern business districts, and hotels near major shopping or conference areas.
A pre-booked transfer provides direct transportation from the terminal to the requested address. There is no need to change vehicles, interpret local bus routes, negotiate a fare after arrival, or travel first to a transport terminal. This is particularly useful for international passengers, travellers arriving at night, families with luggage, and visitors unfamiliar with the layout of Cali.
Private Airport Transfers
With a private airport transfer, the vehicle is reserved specifically for the passenger or group. The trip operates according to the confirmed booking rather than a shared shuttle timetable, allowing travellers to continue directly to their hotel or other destination.
Private transfers can be arranged for individuals, couples, families, business delegations, and groups. Depending on availability, passengers may choose sedans, executive vehicles, minivans, vans, minibuses, or coaches. The appropriate vehicle should be selected according to both the number of passengers and the amount of luggage.
English-speaking drivers can be requested for international visitors. Although availability may depend on the destination and vehicle category, requesting this service during booking allows suitable local transport providers to be considered in advance.
Airport Taxi Services
Official airport taxis are available for passengers who wish to arrange transportation after landing. This can be practical for straightforward trips when vehicles are immediately available. However, passengers may still need to confirm the destination, fare procedure, vehicle capacity, and payment arrangements at the airport.
A pre-booked private transfer offers a different type of service. The itinerary, pickup details, passenger count, luggage requirements, and vehicle category are arranged before the journey. This makes it easier to plan transport for larger groups, travellers carrying substantial luggage, passengers requiring child seats, or customers travelling beyond Cali.
Buses and Public Transportation
Bus and intermunicipal transport options operate in the airport and Palmira area. They may be suitable for passengers travelling with limited luggage who are comfortable navigating local transportation and making additional connections.
Public transportation is generally less convenient for door-to-door journeys. Passengers may need to continue from a bus stop or terminal by local taxi or urban transport. Cali’s public transport network can be useful once visitors are already in the city, but it does not provide the same direct arrival experience as a reserved vehicle from the airport terminal.
Schedules and routes may also change, so travellers planning to use public transport should check current local information close to their travel date.
Car Rental
Renting a car gives travellers flexibility, particularly when planning several independent journeys around Valle del Cauca. It may be a practical choice for visitors who are familiar with Colombian roads and comfortable driving in a large city.
However, rental customers must consider insurance, deposits, fuel policies, parking, navigation, traffic conditions, and the procedures for collecting and returning the vehicle. For passengers who only need transportation between the airport, their accommodation, and a few planned destinations, private transfers or chauffeur hire may be simpler.
Why Pre-Book a Transfer from CLO Airport?
The principal advantage of pre-booking is predictability. Instead of organising transport after a flight, passengers receive a confirmed reservation based on their route, date, pickup time, passenger count, and vehicle requirements.
This is especially helpful at an airport located outside the destination city. The driver is prepared for the complete journey from Palmira to Cali or another regional destination, rather than only a short urban taxi ride.
Pre-booking also allows travellers to select a suitable vehicle before arrival. A standard car may be sufficient for one or two passengers, while families, sports teams, production crews, wedding groups, or corporate delegations may require a van, minibus, or coach. Passengers travelling with oversized items should describe them when requesting a quotation so that vehicle capacity can be assessed correctly.
For business travellers, a reserved transfer reduces uncertainty between the airport and a meeting, office, hotel, or conference venue. For tourists, it provides a straightforward introduction to the city without the need to arrange transport immediately after immigration and baggage collection.
Chauffeur Service in Cali
WelcomeTaxi also provides chauffeur service in Cali for passengers who need a vehicle for several hours rather than a single point-to-point transfer. Hourly hire can be used for business meetings, site visits, shopping, private appointments, events, restaurant visits, or sightseeing.
A chauffeur-driven vehicle remains available according to the booked schedule. This can be more efficient than arranging separate taxis throughout the day, especially when the itinerary includes several stops or when passengers need to keep luggage or personal belongings with them.
Corporate clients may use chauffeur services for executives, visiting partners, conference speakers, or small delegations. Larger vehicles can be requested for teams and groups. The itinerary should include expected service hours, approximate stops, passenger numbers, and any special requirements.
Long-Distance Transfers from Cali Airport
Cali Airport is a convenient starting point for journeys throughout Valle del Cauca and neighbouring regions. A private long-distance transfer allows passengers to travel directly from the arrivals terminal to their final destination without first entering Cali or changing at a bus station.
Common regional destinations include Palmira, Yumbo, Jamundí, Buga, Tuluá, Cartago, Buenaventura, Armenia, Pereira, and Popayán. Transfers may also be arranged to smaller towns, rural properties, business sites, hotels, and private residences that are difficult to reach using scheduled public transportation.
Palmira and Northern Valle del Cauca
Palmira is the municipality in which the airport is located and is therefore one of the most convenient destinations from CLO. Private transfers can also continue north towards Buga, Tuluá, Cartago, and other communities along the Valle del Cauca corridor.
These journeys are useful for business passengers, visitors attending family events, and tourists travelling beyond Cali. Booking the complete route in advance avoids the need to arrange separate transport in Palmira or Cali.
Buenaventura and the Pacific Region
Buenaventura is Colombia’s major Pacific port and an important commercial destination. Road travel from Cali Airport involves a longer journey through changing terrain, so a private transfer can be preferable for passengers carrying luggage or travelling on a fixed business schedule.
Travel conditions and journey times can vary. Customers should therefore allow sufficient time and provide accurate pickup and destination details when requesting transportation.
Armenia, Pereira, and Colombia’s Coffee Region
Private transfers from CLO can also connect passengers with Armenia, Pereira, and destinations in Colombia’s Coffee Region. These routes may appeal to travellers continuing to hotels, coffee estates, rural accommodation, or private tours without taking another flight.
For longer journeys, a comfortable vehicle and planned pickup can offer a more relaxed alternative to travelling through intercity bus terminals. Stops can be requested where operationally possible, although they should be included in the booking so that the route and price are calculated correctly.
Popayán and Southern Colombia
Popayán is another important long-distance destination from Cali Airport. Travellers may book direct transportation for tourism, university visits, business, or onward travel in southern Colombia.
As with any intercity transfer, journey duration depends on traffic, road conditions, weather, and the exact pickup and drop-off points. Passengers should avoid planning very tight connections after a long road journey.
Local Travel Information for Cali
Cali is the capital of Valle del Cauca and one of Colombia’s largest cities. It is internationally associated with salsa music and dance, but it is also a major centre for business, healthcare, education, sport, and regional commerce.
Popular visitor areas include Granada, San Antonio, El Peñón, the historic centre, and the southern districts around Ciudad Jardín and Pance. The city covers a wide area, so passengers should provide the full address or hotel name rather than requesting a general transfer to “Cali centre.”
Traffic can be heavier during weekday commuting periods, major events, and adverse weather. Travellers heading to the airport should leave a reasonable margin before their required check-in time. The transfer schedule should account not only for the distance to CLO but also for the passenger’s location within Cali.
Spanish is the main language used locally. International visitors who would prefer assistance in English should request an English-speaking driver in advance. Availability cannot always be guaranteed for every route or vehicle type, but advance notice improves the possibility of matching the request with an appropriate provider.
Booking Your Cali Airport Transfer
To request transportation, provide the flight date, pickup time, flight number, destination, passenger count, and luggage details. For hotel pickups, include the hotel’s complete name and address. For private residences or business locations, provide an accurate street address and any necessary access instructions.
Customers requiring child seats, additional stops, oversized luggage, wheelchair-accessible transportation, or a larger vehicle should mention these requirements before confirming the booking. Special equipment and vehicle types depend on local availability and should not be assumed unless included in the reservation.
WelcomeTaxi operates as an international private transfer and chauffeur service, connecting passengers with suitable transportation for airport pickups, city travel, hourly hire, and long-distance journeys. By reserving in advance, travellers arriving at Alfonso Bonilla Aragón International Airport can continue to Cali or another Colombian destination with their itinerary already organised.


