WelcomeTaxi provides pre-booked airport transfers from Alejandro Velasco Astete International Airport (CUZ) to Cusco and destinations throughout the surrounding region of Peru. Choose a private transfer with an English-speaking driver for convenient travel to hotels, private addresses, train stations and tourist destinations.
Our services also include chauffeur service and long-distance transfers to the Sacred Valley, Urubamba, Pisac, Ollantaytambo and other destinations around Cusco. Private transportation is particularly useful for travellers continuing directly from the airport towards the Sacred Valley or connecting with trains for Machu Picchu.
How It Works
 |
Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
 |
Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
 |
The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Airport Transfers and Chauffeur Service from Cusco Airport
Alejandro Velasco Astete International Airport (CUZ) is the main commercial airport serving Cusco and one of Peru's most important gateways for tourism. Located within the urban area of Cusco, the airport provides access to the historic city, the Sacred Valley and many of the country's best-known archaeological destinations.
WelcomeTaxi provides pre-booked private airport transfers from CUZ for individual travellers, couples, families and groups. Transportation can be arranged in advance to hotels, apartments, train stations and private addresses in Cusco, as well as directly to destinations outside the city.
English-speaking drivers can be requested, while different vehicle categories allow passengers to choose transportation suitable for their group size and luggage requirements.
Getting from Cusco Airport to the City Centre
Cusco Airport is located only a few kilometres from the historic centre. Despite the relatively short distance, journey times vary according to traffic, particularly during busy periods on the roads around the airport and central districts.
Taxis, ride-hailing services and private transfers are the main transportation options for arriving passengers. Local public transport operates on roads near the airport, but it is generally designed for everyday urban travel rather than visitors carrying substantial luggage.
Private Airport Transfer
A pre-booked private transfer provides direct transportation from Cusco Airport to your hotel or private address. Your destination, passenger count and luggage requirements can be arranged before arrival, avoiding the need to find and negotiate transportation after collecting your bags.
This can be particularly convenient for first-time visitors to Peru, families and groups. It is also useful for passengers arriving at high altitude after a long journey who prefer a simple door-to-door trip to their accommodation.
Private transfers can continue beyond Cusco directly to the Sacred Valley, allowing travellers to avoid an unnecessary journey into the city when their accommodation is elsewhere in the region.
Taxis from Cusco Airport
Taxis are widely used for transportation from Alejandro Velasco Astete Airport and provide a practical option for short journeys into Cusco. Passengers can arrange a taxi after arrival or use local app-based transport services where available.
A pre-booked transfer provides additional certainty because the destination and required vehicle type are arranged beforehand. This can be helpful when travelling with several suitcases, in a larger group or directly to a destination outside Cusco.
Public Transportation
Local minibuses and other public transport services operate around Cusco, including roads near the airport. These are inexpensive but are primarily intended for local passengers and can be difficult to use with luggage.
Visitors unfamiliar with the city may find a taxi or private transfer more practical, especially when travelling to accommodation within the historic centre or continuing to another town.
Transfers from CUZ to Cusco Hotels
Cusco's historic centre is one of the most popular areas for visitors, with hotels and guesthouses concentrated around Plaza de Armas and surrounding streets. Other accommodation is spread across neighbourhoods throughout the city.
A private airport transfer provides direct transportation to the nearest practical vehicle access point for your accommodation. This is relevant in the historic centre, where some narrow streets and pedestrian areas may restrict direct vehicle access.
Providing the exact hotel name and address when booking helps the driver identify the most appropriate drop-off point.
Chauffeur Service in Cusco
Cusco is not only a destination in itself but also a base for exploring a large region of archaeological sites, mountain landscapes and historic towns. A chauffeur service can therefore be particularly useful for travellers planning several stops during the same day.
WelcomeTaxi chauffeur service allows passengers to reserve a vehicle and driver for an agreed period. It can be used for sightseeing, business travel, private excursions or transportation between hotels, restaurants and attractions.
English-speaking chauffeurs can be requested for international visitors. Keeping the same vehicle throughout an itinerary also removes the need to organize separate taxis in different locations.
Private Transfers from Cusco Airport to the Sacred Valley
The Sacred Valley of the Incas is one of the most important destinations for passengers arriving at CUZ. It stretches through the Andean landscape north of Cusco and includes towns such as Pisac, Urubamba and Ollantaytambo.
Many visitors travel directly from Cusco Airport to accommodation in the Sacred Valley rather than staying in Cusco first. A private transfer provides a convenient door-to-door solution, particularly for travellers carrying luggage.
The route also involves substantial changes in elevation and mountain roads, making transportation with a professional local driver an attractive option for visitors unfamiliar with the region.
Cusco Airport to Urubamba
Urubamba is one of the main towns in the Sacred Valley and contains a large selection of hotels, resorts and private accommodation. It is a popular base for travellers exploring archaeological sites and preparing for onward journeys towards Machu Picchu.
A private transfer from CUZ to Urubamba takes passengers directly from the airport to their hotel without the need to arrange transportation in central Cusco.
This can be especially useful for families, small groups and travellers carrying several pieces of luggage.
Transfers from CUZ to Ollantaytambo
Ollantaytambo is one of the Sacred Valley's most important archaeological towns and a major rail departure point for journeys towards Machu Picchu. Many travellers arriving at Cusco Airport continue directly to Ollantaytambo to catch a train or spend a night in the town.
A private transfer provides direct road transportation from the airport to a hotel or the railway station area. This eliminates the need to travel into central Cusco and arrange a separate onward journey.
When connecting with a train, passengers should allow sufficient time for the road journey, traffic and check-in requirements at the station.
Cusco Airport to Pisac
Pisac lies in the eastern part of the Sacred Valley and is known for its archaeological complex, traditional market and mountain setting. It is another popular destination for travellers arriving through Cusco Airport.
A private transfer from CUZ provides direct transportation to hotels, guesthouses and private addresses in Pisac. Chauffeur service can also be useful for travellers combining Pisac with other Sacred Valley destinations during the same day.
Transfers for Machu Picchu Journeys
There is no road transfer directly from Cusco Airport to the Machu Picchu archaeological site. Most visitors combine road and rail transportation, travelling from Cusco or the Sacred Valley to a railway station and continuing by train towards Machu Picchu Pueblo.
Private transfers from CUZ can be arranged to relevant railway departure points, including Ollantaytambo and stations in or around Cusco depending on the traveller's train booking.
Passengers should always check the exact station printed on their rail ticket. Different train services depart from different locations, and some itineraries may include additional transport stages.
Long-Distance Transfers from Cusco Airport
WelcomeTaxi can arrange long-distance private transfers from CUZ to destinations beyond Cusco and the immediate Sacred Valley. Road transportation can be useful for travellers visiting regional towns, hotels, archaeological sites and other destinations that are not conveniently connected by direct public transport.
A private vehicle provides continuous door-to-door transportation and can be particularly valuable for families and groups who prefer to travel together rather than make several connections.
For longer Andean journeys, travel times should be planned conservatively because mountain roads, weather and local traffic conditions can affect the schedule.
High Altitude and Travel in Cusco
Cusco is located at approximately 3,400 metres above sea level. Visitors arriving from lower elevations may notice the effects of altitude, particularly during their first hours in the city.
For this reason, many travellers prefer a simple transfer directly to their accommodation rather than navigating several forms of public transport immediately after arrival.
The Sacred Valley is generally lower than Cusco itself, and some itineraries are designed so that visitors travel directly from the airport to the valley before returning to Cusco later in their trip.
Why Pre-Book a Transfer from CUZ?
Cusco Airport is close to the city and taxis are readily available, but pre-booking can still make arrival easier. The vehicle and destination are arranged before the flight, which is particularly useful for passengers unfamiliar with the city.
A private transfer becomes even more valuable when travelling directly to the Sacred Valley, Ollantaytambo or another regional destination. Rather than negotiating a long journey after arrival, passengers can depart the airport with the route already planned.
The vehicle can also be selected according to passenger numbers and luggage requirements, making private transportation practical for families and larger groups.
English-Speaking Drivers in Cusco
English-speaking drivers can be requested for WelcomeTaxi airport transfers and chauffeur services in Cusco. This can make communication easier for international visitors when confirming hotels, railway stations and regional destinations.
An English-speaking chauffeur may also be helpful for multi-stop itineraries around Cusco and the Sacred Valley.
The Future Chinchero International Airport
A new international airport is under construction at Chinchero in the Sacred Valley region. The project is intended eventually to replace Alejandro Velasco Astete Airport as the principal aviation gateway serving Cusco.
For now, however, Alejandro Velasco Astete International Airport (CUZ) remains Cusco's operating commercial airport. Travellers should therefore continue to use CUZ when arranging current airport transfers unless their flight documentation states otherwise.
Useful Travel Information
When booking a transfer from Cusco Airport, provide accurate flight information, passenger numbers and luggage requirements. Travellers carrying trekking equipment or other oversized baggage should select a vehicle with sufficient capacity.
Cusco's historic streets can be narrow and congested, while some central accommodation is located in pedestrian or restricted-access areas. The driver may therefore need to use the closest practical vehicle access point.
For transfers to the Sacred Valley or railway stations, allow sufficient time for mountain roads and traffic. Train passengers should confirm their departure station carefully before booking transportation.
Whether you are travelling from CUZ to a hotel in Cusco, continuing directly to Urubamba or Ollantaytambo, connecting with a train towards Machu Picchu or arranging chauffeur service for a regional itinerary, WelcomeTaxi provides pre-booked private transportation designed around your journey.