WelcomeTaxi provides pre-booked airport transfers from Sangster International Airport (MBJ) to Montego Bay and resorts throughout northern and western Jamaica. Choose a private transfer with an English-speaking driver for direct transportation to hotels, villas, cruise terminals and private addresses.
Our services also include chauffeur service and long-distance transfers to Negril, Ocho Rios, Falmouth, Runaway Bay and other destinations across Jamaica. Ian Fleming International Airport (OCJ) and Norman Manley International Airport (KIN) provide additional air gateways for different parts of the island.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Airport Transfers and Chauffeur Service from Sangster International Airport
Sangster International Airport (MBJ) is the main airport serving Montego Bay and Jamaica's leading gateway for international tourism. Its location on the northwestern coast makes it particularly convenient for travellers staying in Montego Bay, Negril, Falmouth and many of the major resort areas along Jamaica's northern and western coastline.
WelcomeTaxi offers pre-booked private airport transfers from MBJ for individual travellers, couples, families and groups. Your vehicle can be arranged before arrival, with the destination, passenger count and luggage requirements provided in advance.
Transfers are available to hotels, all-inclusive resorts, villas, cruise terminals and private addresses throughout Montego Bay and beyond. English-speaking drivers can be requested, and larger vehicles can be arranged for families and groups travelling with additional luggage.
Getting from Montego Bay Airport to the City and Resorts
Sangster International Airport is located close to Montego Bay, making transfers to many city hotels relatively short. However, a large proportion of passengers arriving at MBJ continue directly to resorts outside the city, sometimes involving journeys of an hour or more along Jamaica's northern or western coast.
Ground transportation options include taxis, hotel shuttles, shared transfers, rental cars and pre-booked private transfers. The best choice depends on the location of your accommodation, group size, luggage and whether you prefer a direct or shared journey.
Private Airport Transfer
A private airport transfer provides direct transportation from MBJ to your hotel, villa or other destination without additional passenger pickups or scheduled stops. This can be especially useful after a long international flight or when travelling to a resort some distance from Montego Bay.
Pre-booking also allows passengers to choose an appropriate vehicle in advance. Families, groups and travellers carrying several large suitcases can arrange a van or other larger vehicle rather than relying on whichever taxi happens to be available after arrival.
For many visitors to Jamaica, the airport transfer is the first substantial road journey of the holiday. Having transportation arranged beforehand can make arrival considerably simpler.
Taxis from Sangster International Airport
Authorized taxis are available at Sangster International Airport and can provide transportation to Montego Bay and other destinations. Taxi services are suitable for passengers who prefer to organize their journey after landing.
For longer resort transfers, however, travellers may prefer to know their transportation arrangements before departure. A pre-booked private transfer confirms the vehicle requirements and destination in advance and provides direct transportation to the booked accommodation.
Hotel Shuttles and Shared Transfers
Many resorts and tour operators offer shared shuttle services from MBJ. These can be economical for solo travellers or couples staying at major hotels, although the journey may involve waiting for other passengers and stopping at several resorts.
A private transfer travels directly to your destination, making it a more convenient option for passengers who want to leave the airport without unnecessary intermediate stops.
Rental Cars
Car rental is available at Montego Bay Airport and can be useful for travellers planning an independent road trip around Jamaica. Visitors should remember that traffic drives on the left and that road conditions and driving styles may differ significantly from those in their home country.
For passengers who prefer not to drive themselves, private transfers and chauffeur services provide an alternative for both airport transportation and longer journeys around the island.
Transfers from MBJ to Montego Bay Hotels
Montego Bay is one of Jamaica's best-known tourism centres, with beachfront hotels, all-inclusive resorts, villas, restaurants and entertainment areas located throughout the city and surrounding coastline.
A private transfer from MBJ can take passengers directly to accommodation in Montego Bay, including properties around the Hip Strip, Rose Hall and other resort districts.
The airport's proximity to the city makes private transfers particularly straightforward, while pre-booking remains useful for groups, families and travellers who want transportation arranged before arrival.
Montego Bay Airport to Negril
Negril is one of the most popular destinations for passengers arriving at Sangster International Airport. Located west of Montego Bay, it is known for Seven Mile Beach, beachfront resorts, boutique hotels and cliffside properties.
A private transfer from MBJ to Negril provides direct door-to-door transportation without the multiple hotel stops that may be involved in shared shuttle services. This can significantly improve the journey after a long flight, especially for families or travellers carrying substantial luggage.
Transfers can be arranged both to central Negril and to hotels and villas located farther along the coastline.
Transfers from MBJ to Falmouth
Falmouth lies east of Montego Bay and is known both as a historic town and as an important cruise destination. Hotels, villas and resorts are located throughout the surrounding area.
A private airport transfer from Sangster International Airport to Falmouth provides direct transportation without the need to arrange a taxi or shuttle after arrival. Chauffeur service can also be useful for travellers combining Falmouth with other destinations on Jamaica's north coast.
Montego Bay Airport to Ocho Rios
Ocho Rios is another major resort destination commonly reached from MBJ. The journey follows Jamaica's northern coastline and is considerably longer than a transfer within Montego Bay.
Private long-distance transportation is particularly useful for this route because passengers can travel directly from the airport to their hotel or villa without changing vehicles. Larger vans can be arranged for groups or families travelling together.
Ocho Rios is also served by Ian Fleming International Airport (OCJ), which is located much closer to the resort area. However, flight availability at OCJ is more limited, so many international passengers still arrive through Montego Bay.
Transfers to Runaway Bay and Discovery Bay
Runaway Bay and Discovery Bay are popular resort areas between Montego Bay and Ocho Rios. They are home to beachfront hotels, villas and holiday properties that attract international visitors throughout the year.
A pre-booked transfer from MBJ provides direct road transportation to these destinations and avoids the need to coordinate local taxis or shared services after landing.
Chauffeur Service in Montego Bay and Jamaica
WelcomeTaxi also offers chauffeur service for travellers who need transportation for several hours or multiple stops. This can be useful for sightseeing, business travel, private excursions or journeys between resorts.
A chauffeur can provide transportation between hotels, restaurants, golf courses, cruise terminals, beaches and other destinations according to the planned itinerary. English-speaking drivers can be requested for international visitors.
Hourly chauffeur service is also suitable for travellers who want to explore Montego Bay and surrounding areas without renting a car or arranging a separate taxi for every journey.
Long-Distance Transfers Across Jamaica
Sangster International Airport is a practical starting point for road journeys throughout Jamaica. WelcomeTaxi can arrange long-distance private transfers to destinations far beyond the Montego Bay resort area.
Routes may include Ocho Rios, Kingston, Port Antonio and other cities or resorts around the island. Travelling by private vehicle provides a direct door-to-door journey and can be particularly convenient when carrying luggage or travelling as a family or group.
For longer routes, advance booking also makes it possible to select a vehicle appropriate for the distance and number of passengers.
Montego Bay Airport to Kingston
Kingston is located on the opposite side of Jamaica and is normally served by Norman Manley International Airport (KIN). Nevertheless, some travellers arriving at MBJ may need to continue to Kingston for business, family visits or onward travel.
A private transfer offers a direct alternative to domestic connections or multiple public transport stages. Because this is a substantial road journey, passengers should allow sufficient time and select a comfortable vehicle suitable for long-distance travel.
Transfers Between Jamaica's Airports
Jamaica has several airports used by international passengers. Sangster International Airport (MBJ) serves Montego Bay and much of the island's northern and western tourism region, while Norman Manley International Airport (KIN) primarily serves Kingston and southeastern Jamaica.
Ian Fleming International Airport (OCJ), near Ocho Rios, provides another option for travellers visiting Jamaica's north coast. Depending on airline schedules, some itineraries may involve arriving through one airport and departing from another.
WelcomeTaxi can arrange private airport-to-airport transfers where required, allowing passengers to travel directly between aviation gateways without arranging multiple local transport services.
Why Pre-Book a Transfer from MBJ?
Montego Bay Airport serves a large number of resort travellers, and many hotels are located considerable distances from the terminal. Pre-booking means that the onward journey can be arranged before the passenger arrives in Jamaica.
A private transfer is especially convenient for families, groups, honeymooners, business travellers and passengers staying at villas or smaller properties without dedicated shuttle services.
It also provides the advantage of direct transportation. Unlike many shared transfers, a private vehicle does not need to visit several hotels before reaching your accommodation.
English-Speaking Drivers in Jamaica
English is the official language used for business and tourism in Jamaica, making communication straightforward for many international visitors. WelcomeTaxi transfers can be arranged with professional English-speaking drivers for airport transportation, chauffeur service and longer journeys.
This can be particularly useful when planning a multi-stop itinerary, confirming hotel entrances or travelling to less familiar destinations around the island.
Useful Travel Information
When booking a transfer from Sangster International Airport, provide accurate flight details, passenger numbers and luggage requirements. Passengers travelling with golf equipment, large suitcases or other oversized baggage should choose a vehicle with sufficient capacity.
Travel times around Jamaica depend on distance, traffic and road conditions. Journeys to Negril, Ocho Rios or Kingston should therefore be planned with more flexibility than a short transfer within Montego Bay.
If you are staying at an all-inclusive resort, confirm the exact property name when booking. Several hotel groups operate multiple resorts in the same area, and giving the full accommodation name helps ensure the correct destination is used.
Whether you are travelling from MBJ to a Montego Bay hotel, continuing to Negril or Ocho Rios, or arranging a longer journey elsewhere in Jamaica, WelcomeTaxi provides pre-booked private transfers and chauffeur services designed around your itinerary.