Shanghai Hongqiao International Airport (SHA) is one of the two main airports serving Shanghai, China, and a major hub for domestic and regional travel. WelcomeTaxi offers private airport transfers, chauffeur service and comfortable door-to-door rides from SHA to hotels, business districts, private residences, railway stations and destinations across the city.
For intercity routes across the Yangtze River Delta, we can arrange long-distance transfers with professional English-speaking drivers. Shanghai’s other main airport is Pudong International Airport (PVG), while nearby regional airports may include Hangzhou Xiaoshan Airport (HGH), Sunan Shuofang Airport (WUX) and Ningbo Lishe Airport (NGB).
How It Works
Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Airport Transfers and Chauffeur Service from Shanghai Hongqiao International Airport
Shanghai Hongqiao International Airport (SHA) is one of Shanghai’s two main passenger airports and an important transport hub for domestic and regional travel in China. Located west of central Shanghai, Hongqiao Airport is much closer to many city districts than Pudong Airport and is directly connected with the major Hongqiao Railway Station. This makes SHA especially convenient for passengers arriving from other Chinese cities, regional Asian destinations or high-speed rail connections.
WelcomeTaxi provides pre-booked private transfers from Shanghai Hongqiao Airport to hotels, business districts, private residences, serviced apartments, exhibition venues, railway stations and regional destinations. A private airport transfer is a practical choice for travelers who want a direct, comfortable ride without navigating public transport or arranging a taxi after arrival. The route, pickup time, passenger count and luggage requirements can be arranged in advance, making the journey smoother from the airport to the final destination.
Shanghai is a large and complex city, with important business and leisure areas spread across both sides of the Huangpu River. Although Hongqiao Airport is well located for western Shanghai, travel times still depend on traffic, time of day and the exact destination. A pre-booked transfer helps reduce uncertainty, especially for international visitors, business travelers, families and passengers with luggage.
Transportation Options from Shanghai Hongqiao Airport to the City
Passengers arriving at Shanghai Hongqiao International Airport have several transport options. These include regular taxis, metro lines, ride-hailing services, airport buses, private hotel transfers, car rental and pre-booked private airport transfers. Because SHA is integrated into a major transport zone, it is generally easier to connect with the city than from more remote airports. However, the best option still depends on the traveler’s luggage, language comfort, destination and schedule.
The metro is a useful option for passengers with light luggage and a clear understanding of Shanghai’s transport system. It connects Hongqiao with many parts of the city, including central districts and other railway or metro hubs. However, metro travel can be tiring after a flight, especially if the passenger needs to change lines, walk through busy stations or travel during peak hours. It may also be less practical for families, business travelers with equipment or passengers carrying several suitcases.
Regular taxis are available at the airport and can work well for simple trips within the city. Ride-hailing services are also widely used in Shanghai. Still, passengers may need to manage pickup locations, waiting time, luggage capacity and destination communication. For visitors who do not speak Chinese, providing the address correctly can be important, especially when traveling to a private residence, office building or serviced apartment.
Car rental is possible but is usually not the most convenient choice for short stays in Shanghai. Traffic, parking, toll roads and local driving rules can make self-driving less attractive for visitors. For most travelers who simply need reliable transportation from the airport to a hotel, meeting venue or railway station, a private transfer with driver is a more comfortable and practical solution.
Private Transfers from SHA to Shanghai Hotels and Districts
WelcomeTaxi can arrange private airport transfers from Hongqiao Airport to all major areas of Shanghai. Popular destinations include Jing’an, People’s Square, the Bund, Xintiandi, the former French Concession area, Lujiazui, Xuhui, Minhang, Changning, Hongqiao business district, Gubei, Pudong and other residential or commercial districts.
Hongqiao Airport is particularly convenient for western Shanghai, including Changning, Minhang, Gubei, Hongqiao CBD and areas near the National Exhibition and Convention Center. It is also a practical arrival point for passengers staying in hotels near Hongqiao Railway Station or attending business events in the western part of the city.
For hotel transfers, a pre-booked private car provides a direct door-to-door service. Instead of changing metro lines, waiting for a taxi or explaining the destination at the airport, passengers can travel straight to the hotel entrance. This is especially useful after a domestic connection, late arrival or business flight when time and comfort matter.
For private residences, offices and serviced apartments, it is best to provide the full address in advance. If available, the Chinese version of the address can be especially helpful. Shanghai has many large compounds, office towers and mixed-use developments, so precise location details can make the transfer easier to coordinate.
Transfers from Hongqiao Airport to Pudong Airport
Shanghai has two main airports: Hongqiao International Airport (SHA) and Pudong International Airport (PVG). Many passengers use Hongqiao for domestic or regional flights and Pudong for long-haul international travel. Because the airports are located on opposite sides of the city, transfers between SHA and PVG should be planned carefully.
A private transfer from Hongqiao Airport to Pudong Airport can be more comfortable than using public transport with luggage. The journey may take a significant amount of time, especially during peak traffic periods. Passengers connecting between flights should allow a realistic buffer for road travel, terminal procedures, check-in and security. A pre-booked airport-to-airport transfer helps reduce stress and avoids the need to manage multiple transport changes after arrival.
WelcomeTaxi can arrange private transfers between SHA and PVG, as well as transfers from Hongqiao Airport to Pudong-area hotels, business parks and residential districts. This is useful for travelers continuing to international flights, arriving from domestic routes or moving between different parts of the Shanghai transport network.
Transfers to and from Hongqiao Railway Station
One of the most important features of Shanghai Hongqiao Airport is its close connection with Hongqiao Railway Station. This station is one of the largest high-speed rail hubs in China and provides connections to many major cities, including Hangzhou, Suzhou, Nanjing, Wuxi, Ningbo and Beijing. For passengers combining air travel and high-speed rail, Hongqiao is a highly convenient transport area.
However, the size of the Hongqiao transport hub can be confusing for first-time visitors. The airport terminals, railway station, metro connections, taxi areas and surrounding roads form a large complex. A private transfer can be useful when the passenger needs to reach a specific terminal, hotel or address without walking long distances with luggage.
WelcomeTaxi can arrange transfers from SHA to Hongqiao Railway Station, from the railway station to hotels, or from the station to Pudong Airport. For train connections, passengers should provide the train time and allow enough margin for station navigation, security checks and boarding procedures. This is especially important for travelers unfamiliar with Chinese high-speed rail stations.
Chauffeur Service in Shanghai
WelcomeTaxi also offers chauffeur service in Shanghai for travelers who need a car with driver for several hours or a full day. This service is useful for business meetings, corporate roadshows, shopping trips, hotel-to-office transportation, city visits, event logistics and flexible itineraries with multiple stops. Instead of booking separate rides throughout the day, passengers can keep one vehicle and driver for the required period.
Hongqiao Airport is well positioned for business travel in western Shanghai and the Yangtze River Delta. A chauffeur service can help passengers move between Hongqiao CBD, the National Exhibition and Convention Center, Gubei, Changning, Minhang, Jing’an, Xuhui, Lujiazui and other business areas. It is also convenient for executives attending meetings across different districts in one day.
For leisure travelers, chauffeur service can be used for city sightseeing, shopping, restaurant transfers, cultural visits and selected day trips. Popular areas may include the Bund, Yu Garden area, Xintiandi, the French Concession area, Lujiazui and modern shopping districts. WelcomeTaxi focuses on private transportation and chauffeur-driven travel; guiding services, attraction tickets and tour arrangements should be organized separately when required. English-speaking drivers can be requested where available, helping international guests communicate more clearly about timing, routing and pickup points.
Long-Distance Transfers from Shanghai Hongqiao Airport
Shanghai Hongqiao Airport is an excellent starting point for long-distance road transfers across the Yangtze River Delta. Because SHA is located on the western side of Shanghai, it can be convenient for routes toward Suzhou, Kunshan, Wuxi, Jiaxing, Hangzhou and other nearby cities. Business travelers often use Hongqiao for regional trips to factories, offices, industrial zones, trade venues and partner locations.
WelcomeTaxi can arrange long-distance private transfers from SHA depending on route, passenger count, luggage and vehicle availability. A direct car with driver can be more convenient than combining metro, railway stations, high-speed trains and local taxis, especially when traveling with luggage or heading to a specific address outside a city center.
Common regional routes may include Shanghai Hongqiao Airport to Suzhou, Hangzhou, Wuxi, Kunshan, Jiaxing, Nantong, Ningbo or industrial areas around Shanghai. These transfers should be booked in advance because journey time, toll roads, luggage, vehicle class and passenger requirements all affect the service. For groups, vans or minibuses may be more appropriate than sedans. For executive travel, business-class vehicles can be requested where available.
Why Pre-Book a Shanghai Hongqiao Airport Transfer?
Pre-booking a private transfer from Shanghai Hongqiao International Airport gives travelers a more predictable and comfortable arrival experience. Even though SHA is well connected by metro, taxi and rail, a private transfer remains the easiest option for passengers who want a direct ride to their final destination. It avoids the need to carry luggage through stations, find the correct taxi area or explain an address on arrival.
A regular taxi or ride-hailing car can be convenient for some city trips, but it may not always provide the right level of certainty. Vehicle size, pickup point, waiting time and destination communication can vary. With a pre-booked transfer, passengers provide the route and requirements in advance, allowing the service to be planned before the journey begins.
Private transfers are especially useful for business travelers, families, elderly passengers, groups, visitors with several suitcases and passengers with flight or train connections. They are also practical for airport-to-airport transfers, transfers to Hongqiao Railway Station and long-distance routes where timing matters.
Local Transportation Specifics in Shanghai
Shanghai has one of the most developed urban transport systems in China, but it is also a very large and busy city. Public transport can be efficient, yet it is not always the best option for airport arrivals with luggage. Distances between districts may be longer than expected, and travel times can vary depending on traffic and time of day.
Hongqiao Airport is generally more convenient than Pudong Airport for western Shanghai, but trips to the Bund, Lujiazui, Pudong, cruise terminals or eastern districts may still take time. Departure transfers should be scheduled with enough buffer, especially when traveling from the opposite side of the city or during peak hours.
Language and address formatting can also affect transportation. Many hotels have English names, but local drivers often rely on Chinese addresses and map locations. For a smoother transfer, passengers should provide complete destination details, including the district, building name and Chinese address if possible. WelcomeTaxi can request English-speaking drivers where available, but accurate address information remains important.
Useful Travel Information for SHA Passengers
When booking a private transfer from Shanghai Hongqiao Airport, passengers should provide the flight number, arrival date, pickup time, terminal if known, destination address, phone number, passenger count and luggage details. If the transfer is connected with a train journey, it is useful to include the train number and departure or arrival time.
For hotel transfers, the full hotel name and district are usually enough, though a Chinese address can be helpful. For offices, factories, serviced apartments and private residences, more detailed instructions are recommended. Shanghai has many large buildings and gated compounds, so exact entrance information can help the driver reach the correct point.
WelcomeTaxi provides an international private transfer and chauffeur service for travelers who want a reliable alternative to regular taxis and last-minute ride arrangements. Whether the trip is a simple airport-to-hotel transfer, a connection between SHA and PVG, a chauffeur booking in Shanghai or a long-distance transfer across the Yangtze River Delta, advance planning helps make the journey smoother, more comfortable and easier to manage.


