Chengdu Tianfu International Airport (TFU) is a major gateway to Chengdu and Sichuan Province, China. WelcomeTaxi provides pre-booked private airport transfers to central Chengdu, hotels, business districts and popular visitor destinations, with suitable vehicles for individuals, families and groups.
Our services include airport transfers, professional chauffeur service and long-distance transfers throughout the region. English-speaking drivers can also provide direct connections between TFU and Chengdu Shuangliu International Airport (CTU), helping international travellers avoid language barriers and complicated local transport arrangements.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Airport Transfers and Chauffeur Service from Chengdu Tianfu Airport
Chengdu Tianfu International Airport (TFU) is one of the two principal airports serving Chengdu, the capital of Sichuan Province in southwestern China. Located southeast of central Chengdu, it handles a significant range of domestic and international flights and serves as an important aviation hub for travel throughout western China.
Because Tianfu Airport is situated considerably farther from central Chengdu than Chengdu Shuangliu International Airport, arranging ground transportation in advance can make an important difference to the arrival experience. WelcomeTaxi offers private airport transfers, chauffeur-driven vehicles and long-distance transportation from TFU to hotels, private addresses, railway stations, business districts and destinations across Sichuan.
Getting from Tianfu Airport to Chengdu
Passengers arriving at TFU can choose between metro services, railway connections, airport buses, regular taxis, app-based ride services and private transfers. The best option depends on arrival time, luggage, group size and the final destination within the city.
Private Airport Transfer
A pre-booked private transfer provides direct transportation from the airport to the passenger’s hotel or address. There is no need to change trains, carry luggage through metro stations or explain the destination to a taxi driver after arrival. The vehicle is reserved for the passengers named in the booking and selected according to the number of travellers and their luggage requirements.
This service is especially useful for international visitors, families with children, corporate travellers and groups arriving with several suitcases. English-speaking drivers may be requested, making communication easier for passengers who do not speak Mandarin Chinese.
Chengdu Metro
Chengdu Metro Line 18 connects Tianfu Airport with the city’s metro network and provides access towards Chengdu South Railway Station and other interchange points. It is generally one of the most economical ways to travel from the airport.
The metro can work well for passengers travelling alone with light luggage during operating hours. However, the journey may involve further changes depending on the location of the hotel. Carrying large suitcases through stations, finding the correct exit and completing the final part of the journey can be inconvenient after a long flight.
Intercity and High-Speed Rail
Tianfu Airport has an integrated railway connection that forms part of the regional high-speed rail network. Depending on the current timetable, passengers may find services towards Chengdu and cities southeast of the airport.
Rail can be practical for travellers continuing directly to another city, but tickets, schedules and station navigation should be checked carefully. A private transfer remains more suitable when the destination is not close to a railway station or when passengers prefer uninterrupted door-to-door transportation.
Airport Buses
Airport bus routes connect TFU with several important areas of Chengdu. These services may offer a useful alternative when metro or railway connections are unsuitable. Travel times depend on the route, traffic and the location of the final stop.
Passengers should remember that an airport bus normally provides transportation only to a designated stop. A taxi, metro ride or walk may still be required to reach a hotel or private address.
Regular Taxis and Ride-Hailing Services
Official taxis are available at the airport, while app-based ride services are widely used in Chengdu. These can provide direct transport to the city, although foreign visitors may encounter difficulties with Chinese-language applications, mobile payment systems, pickup zones or communication with the driver.
Queues and waiting times may also vary according to flight arrivals and local demand. Passengers should use only authorised taxi ranks and confirm that they are at the correct pickup point before entering a vehicle.
Transfers to Central Chengdu and Popular Districts
WelcomeTaxi can arrange transportation from Chengdu Tianfu Airport to accommodation and business addresses throughout the metropolitan area. Common destinations include the city centre, Chunxi Road, Taikoo Li, Tianfu Square, the financial district, Chengdu High-Tech Industrial Development Zone and areas around Chengdu South and Chengdu East railway stations.
Private transfers can also be booked to hotels near the Chengdu Research Base of Giant Panda Breeding, although the attraction itself is outside the main central hotel districts. Passengers planning an early visit can arrange transportation directly from their hotel or, when practical, from the airport.
Transfers Between TFU and CTU Airports
Chengdu is served by two airports, and passengers should check the IATA code carefully before travelling. Chengdu Tianfu International Airport uses the code TFU, while Chengdu Shuangliu International Airport uses CTU.
An airport change may be required when connecting between flights operated from different airports. The two terminals are located in different parts of the Chengdu metropolitan area, so travellers should allow generous time for the journey, baggage collection, security procedures and unexpected traffic or flight delays.
A pre-booked airport-to-airport transfer provides a direct connection between TFU and CTU without the need to navigate metro interchanges with luggage. This is particularly valuable for families, larger groups and passengers travelling on separate airline tickets.
Professional Chauffeur Service in Chengdu
WelcomeTaxi chauffeur service is suitable for business appointments, conferences, hotel transfers, private sightseeing and transportation between several locations. Services can be arranged for a direct journey or for a vehicle and driver retained for an agreed number of hours.
Hourly chauffeur hire offers greater flexibility than booking a separate taxi for every journey. Passengers can travel between meetings, restaurants, hotels and attractions while keeping the same vehicle and driver, subject to the confirmed itinerary and booked duration.
For corporate guests, an organised chauffeur service also helps maintain a consistent schedule and avoids delays caused by searching for transport at each stop.
Long-Distance Transfers from Tianfu Airport
TFU is a useful starting point for private road travel across Sichuan. Long-distance transfers can be arranged to destinations such as Dujiangyan, Mount Qingcheng, Leshan, Emeishan, Meishan, Ziyang and other cities or visitor areas within the region.
A private long-distance transfer is particularly useful when public transport does not reach the final hotel, resort or rural address. It also allows passengers to travel directly without returning to central Chengdu to make a railway or bus connection.
For longer itineraries, the route, estimated travel time, luggage volume and any requested stops should be confirmed in advance. Multi-day transportation may also be available for private groups requiring a dedicated vehicle and driver for travel around Sichuan.
Why Pre-Book Instead of Taking a Taxi?
Pre-booking provides greater certainty about vehicle capacity, pickup arrangements and the cost of the service. This is important at Tianfu Airport because the road journey to many parts of Chengdu is relatively long, and the correct vehicle may not always be immediately available at the taxi rank.
Passengers travelling with children, oversized luggage or a large group can request an appropriate vehicle before arrival. A confirmed booking also reduces the risk of communication difficulties concerning hotel names, addresses or airport pickup locations.
Unlike a regular taxi, a private transfer is planned for a specific journey. The driver receives the booking details in advance, while the passenger has a confirmed service rather than relying entirely on local availability after landing.
Useful Information for Arriving Passengers
Always check whether your flight arrives at TFU or CTU, as the airports are not interchangeable. Passengers should provide the correct flight number when booking an airport pickup and keep their phone available after landing in case coordination is required.
Chinese addresses may appear differently in English and Mandarin. Providing the complete hotel name and address, preferably together with a Chinese-language version when available, helps the driver identify the destination accurately.
Mobile access to some international services can be restricted in China, so travellers should save their booking details, hotel address and driver contact information before departure. Alipay and WeChat Pay are commonly used locally, while international payment cards may not be accepted everywhere.
For departures from TFU, additional time should be allowed for the road journey, terminal navigation, airline check-in and security. Traffic conditions can vary during weekday commuting periods, public holidays and major events. A scheduled private transfer allows the pickup time to be planned around the flight rather than leaving the journey to the last moment.
Book a Private Transfer from TFU
WelcomeTaxi provides international private transfer and chauffeur services for passengers arriving at Chengdu Tianfu International Airport. Whether the journey is a direct airport transfer to central Chengdu, a connection to CTU, an hourly chauffeur booking or a long-distance trip across Sichuan, the service can be arranged according to the passenger count, luggage and itinerary.
Booking in advance offers a comfortable and organised start to a visit to Chengdu, with door-to-door transportation and no need to negotiate local travel arrangements immediately after landing.