Arriving at Xi’an Xianyang International Airport (XIY)? WelcomeTaxi provides pre-booked airport transfers and private transfers between the airport, Xi’an and destinations across Shaanxi, China. Travel directly to your hotel, residence, business address or another city with a professional English-speaking driver.
Our chauffeur service is also available for business travel, sightseeing and tailored regional journeys. From central Xi’an and the High-Tech Zone to the Terracotta Army area, Xianyang and destinations farther across Shaanxi, private long-distance transfers provide a comfortable door-to-door alternative to metro services, airport buses, taxis or rental cars.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Airport Transfers and Chauffeur Service from Xi’an Xianyang Airport
Xi’an Xianyang International Airport (XIY) is the main international airport serving Xi’an and the wider Shaanxi region in north-western China. Located near Xianyang, around 40 kilometres from central Xi’an, the airport is a major domestic and international aviation hub and the natural gateway for visitors travelling to Xi’an, its historic attractions and destinations throughout the province.
WelcomeTaxi provides pre-booked private airport transfers from Xi’an Airport to hotels, residences, offices and regional destinations. Passengers can organise their transportation before travelling and continue directly from the terminal with a professional English-speaking driver rather than arranging their onward journey after arrival.
Private transfers are suitable for individual travellers, couples, families, business passengers and larger groups. Chauffeur service and long-distance transfers can also be arranged for journeys beyond Xi’an to destinations across Shaanxi.
Getting from Xi’an Airport to the City
Xi’an Xianyang International Airport is connected with the city by metro, airport buses, taxis and private road transport. The most suitable option depends on the final destination, amount of luggage, passenger number and whether cost or direct door-to-door convenience is the priority.
Metro from Xi’an Airport
Xi’an Metro Line 14 provides a direct public transport connection between the airport and the city. Airport stations serve the main terminal areas, allowing passengers to continue towards central Xi’an and connect with other metro lines.
The metro is a practical option for solo travellers with light luggage whose accommodation is close to a station. Passengers staying elsewhere may still need another metro connection, taxi or walk after leaving the train.
A private airport transfer provides direct transportation from XIY to the exact hotel, residence or business address without changing services.
Airport Bus Services
Airport buses connect Xi’an Xianyang International Airport with several parts of Xi’an and Xianyang. These services provide an economical alternative for travellers whose destination is close to one of the scheduled stops.
Shared buses operate according to fixed routes and timetables rather than providing door-to-door transportation. Passengers staying away from the main stops may therefore need another local journey to reach their accommodation.
Taxis at Xi’an Airport
Taxis are available from the airport and provide direct road transportation to Xi’an, Xianyang and surrounding destinations. They are a practical option for passengers who prefer to arrange their journey after landing.
A pre-booked private transfer offers greater certainty before the flight and can be particularly useful for families, groups, business travellers or passengers continuing directly beyond central Xi’an.
Rental Cars and Private Vehicles
Independent car rental can be less straightforward for international visitors in China because of local driving licence requirements. Travellers who want the flexibility of private road transportation without driving themselves can instead use chauffeur service or book individual private transfers.
Why Pre-Book a Private Transfer from XIY?
Pre-booking allows the airport journey to be organised before arrival. The pickup, destination, passenger number and vehicle requirements can all be specified in advance.
This is particularly useful in Xi’an because the airport is a considerable distance from the city centre and many hotels, offices and attractions are spread across a large urban area.
Families and groups can reserve a vehicle with sufficient seating and luggage capacity rather than depending on the size of the next available taxi.
For visitors who do not speak Chinese, travelling with an English-speaking driver can also make communication easier during the airport pickup and journey to the destination.
Transfers from Xi’an Airport to Central Xi’an
Central Xi’an is the main destination for many passengers arriving at XIY. The city contains major hotels, business districts, universities and historic attractions, including areas around the Bell Tower, Drum Tower and ancient city walls.
Metro and airport bus services provide economical public transport options, while taxis and private transfers offer direct road transportation.
A private transfer takes passengers directly to their hotel, apartment or business address and avoids the need for additional local transport after reaching the city.
Transfers to the Bell Tower and Old City
The Bell Tower area is one of the most central and recognisable parts of Xi’an and is surrounded by hotels, restaurants, shopping streets and historic attractions.
Passengers using the metro can reach the wider central area with onward connections, while a private transfer provides direct transportation to the passenger's accommodation or the nearest practical vehicle access point.
Transfers to Xi’an High-Tech Zone
Xi’an High-Tech Industries Development Zone is one of the city's most important business and technology districts. It contains corporate offices, research facilities, hotels and residential developments.
A pre-booked chauffeur can provide direct transportation from XIY to an office, hotel or meeting location in the High-Tech Zone without requiring passengers to navigate the metro network with luggage.
Chauffeur Service in Xi’an
WelcomeTaxi chauffeur service can be arranged for business schedules, sightseeing, events and personalised itineraries throughout Xi’an and the surrounding region.
The city is geographically extensive, with historic attractions, business districts, hotels and transport hubs spread across different areas. A private vehicle with driver allows passengers to travel according to their own programme rather than arranging a separate taxi for every journey.
Hourly chauffeur service can also be useful when several meetings, events or sightseeing stops are planned during the same day.
Business Travel from Xi’an Airport
Xi’an is one of western China's most important technology, education, manufacturing and logistics centres. International and domestic business travellers frequently arrive through XIY for meetings, exhibitions and corporate travel.
A pre-booked chauffeur can provide direct transportation from the airport to an office, hotel, conference venue, industrial park or meeting location.
For schedules involving several appointments, chauffeur service can provide continuous transportation throughout the day.
Transfers from Xi’an Airport to Xianyang
Xianyang is located close to the airport and is one of the nearest major urban destinations to XIY. The airport itself lies within the wider Xianyang area while serving Xi’an as its principal city market.
Airport buses, taxis and private vehicles provide convenient transportation to hotels, residences and business addresses in Xianyang.
A private transfer offers direct door-to-door transportation without requiring passengers to change services.
Transfers to the Terracotta Army
The Terracotta Army is one of the most famous attractions in China and a major reason many international visitors travel to Xi’an. The archaeological site lies east of the city near Lintong.
Travellers arriving at XIY can reach the site using a combination of public transport or road transportation. A private transfer or chauffeur service provides a direct alternative and can be particularly convenient when visiting the Terracotta Army as part of a personalised sightseeing itinerary.
Chauffeur service also allows visitors to combine the site with other attractions in the Xi’an region according to their own schedule.
Regional Transfers across Shaanxi
Xi’an Airport is an important starting point for journeys throughout Shaanxi Province. Private regional transfers can be arranged to cities, hotels, business destinations and attractions where direct road transportation is more convenient than combining several public transport services.
Travellers whose final destination is outside Xi’an can continue directly from the airport rather than entering the city simply to change transportation.
Long-Distance Transfers from Xi’an
Private long-distance transfers provide an alternative to rail and intercity coaches when direct address-to-address transportation is preferred.
Journeys can be arranged from Xi’an Xianyang International Airport to destinations farther across Shaanxi according to the required route and vehicle.
China's high-speed rail network is often the most efficient option for very long journeys, while chauffeur-driven transportation remains useful when the destination is away from a major railway station, the itinerary includes several stops or passengers value direct door-to-door travel.
Xi’an Airport and Alternative Airports
Xi’an is effectively a one-airport metropolitan market. Xi’an Xianyang International Airport is the only major commercial passenger airport serving the city and has a very large domestic and international route network.
The nearest scheduled commercial airports, including Qingyang Airport and Ankang Fuqiang Airport, are around 180 kilometres away in straight-line distance and serve their own regional markets.
For travellers whose destination is Xi’an itself, XIY is therefore the clear airport choice.
Useful Information for Arriving Passengers
Xi’an Xianyang International Airport uses the IATA code XIY and is located near Xianyang, approximately 40 kilometres from central Xi’an.
Metro Line 14, airport buses, taxis and private road transportation provide connections from the airport to Xi’an and surrounding destinations.
When booking a private airport transfer, passengers should provide the correct flight details, terminal where known, complete destination address, number of travellers and realistic luggage requirements. For accommodation in China, providing the Chinese hotel name or address where available can also help identify the destination accurately.
With airport transfers, chauffeur service and long-distance private transportation available from Xi’an Xianyang International Airport, travellers can arrange their onward journey before arrival and continue directly to Xi’an or destinations farther across Shaanxi.