Travel comfortably in Santiago, Chile, with pre-booked private transfers from Arturo Merino Benítez International Airport (SCL). WelcomeTaxi provides airport transfers, chauffeur service, and direct transportation between the airport, city hotels, private residences, business districts, conference venues, railway stations, and tourist attractions.
Choose a suitable vehicle with an English-speaking driver for local journeys or long-distance transfers across central Chile. Services are available for business travel, family holidays, ski trips, wine tours, cruise connections, and journeys to Valparaíso, Viña del Mar, San Antonio, Maipo Valley, Casablanca Valley, and the Andes.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Private Transportation in Santiago and Central Chile
Santiago is the capital of Chile and the country’s principal centre for business, government, culture, finance, and international travel. Located in a broad valley between the Andes and the Chilean Coastal Range, the city combines historic neighbourhoods, modern business districts, residential communities, universities, shopping centres, parks, restaurants, and major event venues.
The Santiago metropolitan area is extensive, and travel between the airport, central districts, hotels, offices, and attractions can take considerable time. A pre-booked private transfer provides direct transportation without requiring passengers to navigate unfamiliar public transport connections or arrange several separate rides with luggage.
WelcomeTaxi provides private transfers and chauffeur service in Santiago for individual travellers, couples, families, corporate passengers, conference delegates, cruise guests, ski groups, and organised parties. Transportation can be arranged from the airport, hotels, private residences, offices, railway stations, hospitals, restaurants, tourist attractions, and other accessible pickup locations.
Airport Transfers from Santiago International Airport
Arturo Merino Benítez International Airport (SCL), also commonly called Santiago International Airport, is the main aviation gateway serving Santiago and central Chile. The airport is located in the Pudahuel area northwest of the city centre and handles domestic and international flights.
A private airport transfer from SCL provides direct transportation to the passenger’s hotel, apartment, office, private residence, railway station, or other confirmed destination. The vehicle is reserved for the booking and is not shared with unrelated travellers.
Airport pickups can be arranged according to the flight details, passenger count, luggage, and required vehicle category. Depending on the group size, travellers may request a sedan, minivan, van, minibus, or larger vehicle.
Passengers should provide the correct flight number and confirm whether they are arriving on a domestic or international service. The airport has separate terminal facilities, and accurate arrival information helps determine the appropriate pickup arrangement.
Return transfers from Santiago to SCL are also available. The pickup time should account for the passenger’s location, weekday traffic, airport access roads, terminal procedures, and the airline’s recommended check-in time.
Chauffeur Service in Santiago
Chauffeur service is suitable for travellers who need a private vehicle for several appointments, multiple destinations, or a personalised programme. A driver can be booked for a specified number of hours or for a full day.
Hourly chauffeur hire can be used for business meetings, corporate roadshows, conferences, property visits, restaurant reservations, shopping, private events, sightseeing, winery visits, and journeys outside the city. It reduces the need to arrange a new taxi after every stop and allows the day’s transportation to be planned in advance.
English-speaking drivers make communication easier for international passengers. Pickup details, planned stops, waiting arrangements, and the final destination can be confirmed before the service begins.
For itineraries involving several locations, passengers should provide complete addresses and approximate appointment times. Santiago contains long avenues, large commercial developments, gated residences, and buildings with multiple entrances, so precise instructions help avoid delays.
Transfers to Santiago’s Main Districts
Central Santiago contains many of the capital’s historic and administrative landmarks, including Plaza de Armas, La Moneda Palace, museums, universities, and traditional commercial streets. Private transfers can be arranged between the historic centre, the airport, hotels, and destinations elsewhere in the metropolitan area.
Providencia is one of the most popular districts for international visitors, offering hotels, offices, restaurants, shopping areas, and convenient access to central attractions. Las Condes is an important business and residential district containing modern office towers, international hotels, shopping centres, medical facilities, and corporate headquarters.
Vitacura is known for upscale residential areas, embassies, restaurants, galleries, parks, and business facilities. Transfers are also available to Ñuñoa, Santiago Centro, Bellavista, Lo Barnechea, Estación Central, and other parts of the city.
Passengers should provide the full hotel or building name rather than only the district. Major hotel groups may operate several properties in Santiago, while office complexes and residential towers can have separate vehicle entrances.
Business and Corporate Transfers
Santiago welcomes executives, investors, consultants, government visitors, mining industry professionals, technology specialists, and conference delegates from around the world. Private transportation can be arranged between the airport, hotels, offices, exhibition venues, industrial locations, and business meetings.
Chauffeur service is especially practical for travellers attending several appointments in Providencia, Las Condes, Vitacura, Santiago Centro, or locations outside the central business districts. The driver can remain available between meetings and continue according to the confirmed schedule.
Transportation can also be arranged for corporate delegations and event participants. Vans, minibuses, and larger vehicles may be requested when colleagues, clients, or guests need to travel together.
For visits to mines, factories, warehouses, or project sites outside Santiago, passengers should provide detailed location information, access requirements, road conditions, and the expected duration of the visit.
Transfers to Valparaíso and Viña del Mar
Valparaíso and Viña del Mar are among the most frequently requested destinations from Santiago. Valparaíso is a historic port city known for its hills, colourful neighbourhoods, viewpoints, cultural heritage, and cruise activity. Viña del Mar is a coastal resort city with beaches, hotels, restaurants, gardens, and event venues.
Private transfers can be arranged from Santiago Airport or a city hotel directly to accommodation, cruise terminals, residences, or meeting points in either city. A direct vehicle is particularly convenient for passengers carrying cruise luggage or travelling in a group.
The journey can also include a planned stop in Casablanca Valley, subject to the booking and available time. Passengers should avoid arranging a tight connection between an international flight and a cruise departure without allowing a suitable margin for immigration, baggage collection, road travel, and port procedures.
Santiago Cruise Port Transfers
Santiago is not located directly on the coast, but many cruise passengers use the city and its airport before or after voyages departing from ports in central Chile. San Antonio is an important cruise port southwest of Santiago, while Valparaíso also serves maritime and passenger traffic.
Private cruise transfers are available between SCL, Santiago hotels, San Antonio, and Valparaíso. The vehicle can be selected according to the number of passengers and the amount of cruise luggage.
Passengers should provide the ship name, cruise company, embarkation date, terminal information, and required arrival time. Port instructions can change, so the most recent documents supplied by the cruise operator should be checked before travel.
Transportation can also be arranged after disembarkation. Travellers may continue directly to Santiago Airport, a city hotel, a winery, or another destination in central Chile.
Wine Region Transfers from Santiago
Central Chile is internationally known for its vineyards and wine production. Several wine regions can be visited from Santiago by private transfer or chauffeur-driven day hire.
Maipo Valley is one of the closest and most established wine regions to the capital. Private transportation allows travellers to visit selected wineries, restaurants, and countryside properties without driving themselves.
Casablanca Valley lies between Santiago and the Pacific coast and can be included in a trip towards Valparaíso or Viña del Mar. Other possible destinations include Colchagua Valley and additional wine-producing areas farther from the city.
Winery visits should be reserved separately in advance, as many estates require appointments and have fixed tour or tasting times. Passengers should provide the winery names, reservation schedule, and lunch arrangements when requesting chauffeur service.
The driver provides transportation unless professional guiding or winery services have been separately arranged and confirmed.
Ski Resort Transfers from Santiago
The Andes near Santiago contain several ski and mountain destinations that attract visitors during the Chilean winter. Private transfers can be requested to resorts and accommodation in areas such as Valle Nevado, Farellones, El Colorado, and La Parva.
Mountain journeys require careful planning because road conditions can change due to snow, ice, congestion, weather restrictions, or mandatory equipment requirements. A standard airport transfer vehicle should not automatically be assumed suitable for every winter route.
Passengers should provide the complete resort or accommodation name, travel date, number of passengers, luggage, and details of skis or snowboards. This allows sufficient storage capacity and an appropriate operating arrangement to be confirmed.
Additional travel time should be allowed during weekends, holidays, fresh snowfall, and periods when mountain roads operate under traffic controls.
Long-Distance Transfers from Santiago
Santiago is a convenient starting point for private journeys throughout central Chile. Long-distance transfers provide door-to-door transportation without requiring passengers to change buses or arrange an additional vehicle after reaching another city.
Possible destinations include Rancagua, Curicó, Talca, the coastal resorts of central Chile, wine valleys, mountain communities, and business or industrial locations outside the metropolitan area.
A regional booking may be arranged as a one-way transfer, return journey, hourly service, or multi-day itinerary. Private transportation is particularly useful when the final destination is a rural hotel, winery, private property, project site, or resort located away from a major bus or railway terminal.
For multi-day travel, passengers should provide the route for each day, pickup times, planned stops, overnight locations, approximate daily duration, and final drop-off. This information is necessary to select a suitable vehicle and prepare accurate pricing.
Why Pre-Book Instead of Taking a Regular Taxi?
Local taxis and ride-hailing services can be convenient for spontaneous journeys within Santiago. However, pre-booking provides greater certainty when airport timing, vehicle capacity, substantial luggage, or a long-distance itinerary is involved.
A private transfer confirms the date, pickup time, route, destination, passenger count, luggage requirements, and vehicle category in advance. Passengers do not need to search for a sufficiently large vehicle after arriving at the airport.
This is particularly useful for families, corporate groups, cruise passengers, ski travellers, and guests requiring vans, minibuses, child seats, or additional baggage capacity. The vehicle remains private and does not collect unrelated passengers.
For airport departures, cruise connections, winery reservations, business appointments, and regional journeys, advance booking also provides better control over timing and pickup instructions.
Local Transportation and Useful Travel Information
Santiago has an extensive public transport system that includes the Metro and urban buses. These services are useful for many local journeys, but they may be less convenient with heavy luggage, young children, ski equipment, or several passengers travelling together.
The airport is outside the central Metro network, and public airport journeys may require a bus connection followed by the Metro or another form of transportation. A private transfer provides direct service to the final hotel or address.
Traffic conditions vary according to the district, time of day, holidays, weather, and major events. Congestion can occur on airport approaches, central motorways, and routes through the principal business districts.
Addresses should be provided as precisely as possible. Santiago contains streets with similar names, numbered buildings, gated residential communities, and large complexes with several entrances. A map location and local contact number can help confirm the correct pickup point.
Private Transfers for Business and Leisure Travel
Santiago welcomes international tourists, business executives, conference delegates, cruise passengers, wine travellers, ski groups, students, and families throughout the year. WelcomeTaxi can provide transportation for a single airport pickup, a return journey, several scheduled appointments, or a complete central Chile itinerary.
Services are available between airports, hotels, residences, offices, cruise ports, wineries, ski resorts, restaurants, tourist attractions, event venues, and destinations outside the city. Each booking is planned according to the route, schedule, passenger count, luggage, and required vehicle type.
By arranging transportation in advance, passengers receive a direct private service with an English-speaking driver and a suitable vehicle. Whether you require an airport transfer, chauffeur service, cruise connection, winery itinerary, ski resort transfer, or long-distance journey from Santiago, pre-booking provides greater comfort and control over your travel plans.