Book private transfers in Cartagena, Colombia, with convenient service to and from Rafael Núñez International Airport (CTG). Pre-booked airport transfers with English-speaking drivers provide a comfortable way to reach the Walled City, Getsemaní, Bocagrande, El Laguito, the hotel districts and other destinations across Cartagena.
WelcomeTaxi also provides chauffeur service for business and leisure travel, as well as long-distance transfers beyond the city. Whether you need an airport pickup, a private ride between addresses or transportation to another destination on Colombia’s Caribbean coast, advance booking helps make your journey simpler and more predictable.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Airport Transfers and Chauffeur Service in Cartagena
Cartagena de Indias is one of Colombia’s best-known coastal destinations, combining a historic Caribbean port, colonial architecture, modern hotel districts and a major tourism industry. Its compact historic centre, beaches, restaurants and island excursions attract visitors throughout the year, while the city also serves as an important business and transport centre on Colombia’s northern coast.
For travellers arriving by air or moving between hotels, ports, residential areas and regional destinations, pre-booked private transportation can make the journey easier. WelcomeTaxi provides airport transfers, point-to-point private transfers, chauffeur service and long-distance transportation in Cartagena for individual travellers, couples, families, business passengers and groups.
Cartagena Airport Transfers
Rafael Núñez International Airport (CTG) is the main passenger airport serving Cartagena. It is located within the urban area in the Crespo neighbourhood, relatively close to the historic centre and the city’s principal hotel districts.
A pre-booked private transfer from Cartagena Airport provides direct transportation to your hotel, apartment, villa or other destination without having to arrange a ride after landing. Popular destinations include the Walled City, Getsemaní, Bocagrande, El Laguito, Castillogrande, Marbella and the northern hotel and residential areas.
The airport handles both domestic and international flights, making it the principal gateway for visitors arriving in Cartagena from other parts of Colombia and from overseas. Private airport transfers can be particularly convenient for passengers travelling with luggage, children or larger groups, as the vehicle can be selected according to the number of travellers and baggage requirements.
Private Transfer from CTG to Cartagena Hotels
Rafael Núñez International Airport is located much closer to the city centre than many major international airports. Nevertheless, arranging transportation in advance can still be useful, especially after an international flight or during busy tourism periods.
A private transfer provides a direct journey from the airport to the requested address. There is no need to find the correct public transport connection or negotiate the details of the journey after arrival. The service can be arranged in advance according to the flight and final destination.
Travel times depend on traffic and the location of the hotel. The historic centre and Getsemaní are relatively close to the airport, while Bocagrande, El Laguito and Castillogrande are located farther south around Cartagena Bay. Traffic conditions can vary considerably, particularly around the entrances to the historic district and during busy periods.
Getting Around Cartagena
Cartagena offers several forms of local transportation, including taxis and the Transcaribe integrated public transport system. Within the historic centre, many attractions, restaurants and hotels are also within walking distance of one another.
For visitors with luggage, passengers unfamiliar with the city or travellers following a fixed schedule, private transportation can provide a more convenient alternative. Door-to-door service avoids transfers between buses and reduces the need to arrange a separate vehicle for each stage of the journey.
Cartagena taxis do not operate with conventional taximeters, so travellers should pay attention to the applicable fare before beginning a journey. At Rafael Núñez International Airport, authorized taxi stations are available outside both domestic and international arrivals. Pre-booking a private transfer offers another option for passengers who prefer to organize the vehicle and journey in advance.
Private Transfers Around Cartagena
Private transfers can be booked between hotels, residences, restaurants, business locations and other addresses throughout the city. This is useful when changing hotels, travelling to an event or moving between neighbourhoods with luggage.
The geography of Cartagena means that journeys between districts may involve bridges, coastal roads and busy urban corridors. Although distances can appear short on a map, traffic can affect journey times. Having a vehicle arranged for a specific pickup time can therefore be useful when travelling to the airport, a meeting or another time-sensitive appointment.
Private transportation can also be convenient for groups. Families or larger parties may require more capacity than a standard taxi provides, while travellers carrying several suitcases can arrange a suitable vehicle in advance.
Chauffeur Service in Cartagena
Chauffeur service is suitable for travellers who need a vehicle for more than a simple airport transfer. It can be used for business appointments, events, restaurants, hotel movements, sightseeing or itineraries involving several destinations during the same day.
For business travellers, a chauffeur-driven vehicle can help simplify transportation between the airport, hotels, offices and meeting venues. Leisure travellers may also prefer to have transportation arranged when visiting several parts of Cartagena or travelling between the historic centre and coastal districts.
English-speaking drivers can make practical communication easier for international passengers, particularly when confirming pickup locations, schedules and destinations. Spanish is the principal language in Colombia, so arranging an English-speaking driver in advance can be useful for visitors who do not speak Spanish.
Cartagena’s Historic Centre and Hotel Districts
The Walled City is the historic heart of Cartagena and one of the most popular areas for visitors. Its colonial streets, plazas, churches, restaurants and hotels are concentrated inside and around the old fortifications. Nearby Getsemaní is another popular district known for its colourful streets, restaurants and nightlife.
Bocagrande offers a very different environment, with high-rise hotels, apartments, shops and beaches along a narrow peninsula south of the historic centre. El Laguito and Castillogrande continue around this coastal area and contain additional hotels and residential properties.
North of the airport, Cartagena has also expanded with newer hotels, residential developments and beach areas. Private transfers can provide direct transportation between these districts and the historic centre without requiring passengers to organize separate local journeys.
Long-Distance Transfers from Cartagena
Cartagena is an important starting point for road travel along Colombia’s Caribbean coast. Private long-distance transfers can be arranged for destinations outside the city when travellers prefer door-to-door transportation instead of connecting through bus terminals or arranging several separate journeys.
Regional transfers may be suitable for travel toward Barranquilla, Santa Marta and other destinations along the Caribbean corridor. They can also be useful for hotels, resorts and residential areas located outside central Cartagena.
For families, groups and passengers carrying significant luggage, a private vehicle can make regional travel simpler by providing a direct journey from the airport or hotel to the final destination. Pickup can also be arranged in the opposite direction for passengers travelling from another city to Cartagena or Rafael Núñez International Airport.
Transfers for Cruises and Island Departures
Cartagena is an important Caribbean port and receives both cruise passengers and travellers continuing to nearby islands. Private ground transportation can be useful between Rafael Núñez International Airport, city hotels and Cartagena’s port or marina areas.
Many visitors also travel by boat to islands and beaches off the coast. The sea portion of these journeys requires separate marine transportation, but a pre-booked road transfer can provide transportation between the airport or hotel and the relevant departure point in Cartagena.
When connecting with a boat, cruise departure or other fixed-time service, it is advisable to allow additional time for traffic and check-in procedures.
Why Pre-Book Instead of Taking a Regular Taxi?
Regular taxis are widely available in Cartagena and can be practical for spontaneous local journeys. A pre-booked private transfer, however, can be more convenient when the journey is planned in advance, particularly for airport arrivals, larger groups, travellers with substantial luggage or longer routes.
Booking ahead allows the pickup location, destination, passenger count and vehicle requirements to be organized before travel. This reduces the number of decisions that need to be made immediately after landing and provides a clear transportation arrangement for the journey.
Advance booking is also useful for long-distance travel, where relying on an available city taxi may not be the most practical solution. For chauffeur service and multi-stop itineraries, one planned transportation arrangement can be considerably easier than finding a new vehicle for each journey.
Useful Travel Information for Cartagena
Cartagena has a tropical Caribbean climate and remains warm throughout the year. Visitors should take local weather conditions into account, especially during periods of heavy rain, when traffic may become slower.
The historic centre is compact and well suited to walking, but the heat and humidity can make longer journeys tiring. Private transportation is therefore useful when moving between more distant districts or travelling with luggage.
Public transport is available through the Transcaribe system, while authorized taxis operate throughout the city and from the airport. Travellers with fixed schedules should allow sufficient time for road traffic, particularly when heading to Rafael Núñez International Airport.
Pre-Booked Transportation in Cartagena
WelcomeTaxi provides an international booking option for travellers who prefer to arrange their transportation before arriving in Colombia. Services can include Cartagena airport transfers, private city transfers, chauffeur service and long-distance journeys along the Caribbean coast.
Whether you are arriving at Rafael Núñez International Airport, staying in the historic centre, travelling to a hotel in Bocagrande or continuing to another destination in northern Colombia, a pre-booked private vehicle provides a straightforward way to organize the road portion of your journey in advance.