Traveling to Italy and going to visit Naples?
You are in a right place!
We offer safe, reliable and cost-effective private door-to-door transfers to Naples from Naples International Airport (NAP) and vice versa, as well as any other transfers from Naples to any destination within Italy or neighboring countries.
Furthermore, you can book our affordable chauffeur service renting a car with driver for several hours or for the whole day to use it in Naples.
All our drivers are English-speaking professionals, and some of them speak other foreign languages, too. In any case, our 24/7 English-language customer support by phone or by WhatsApp will be at your disposal after placing your order.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
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About Naples
Naples is the capital of the Campania region and the third largest city in Italy after Rome and Milan, with a population of 967,069 people (as of 2017) within the city's administrative boundaries. The provincial municipality is the third most populous metropolitan area in Italy with a population of 3,115,320 people.
Naples was founded by the Greeks around 1000 BC, it is one of the oldest continuously inhabited urban areas in the world. In the 9th century BC, a colony called Parthenope was established on Megaride Island. In the 6th century BC it was rebuilt as Neápolis. The city was an important part of Magna Graecia (Greater Greece), played a major role in the fusion of Greek and Roman societies, and was a major cultural center for the Romans.
It was the capital of the Duchy of Naples (661-1139), then the Kingdom of Naples (1282-1816), and finally the Two Sicilies until the unification of Italy in 1861. Naples is also considered the capital of the Baroque period, beginning with the career of the 17th century artist Caravaggio and the artistic revolution it inspired. It was also an important center of humanism and the Enlightenment. The city has long been a global reference point for classical music and opera of the Neapolitan School. Between 1925 and 1936, Benito Mussolini's government expanded and upgraded Naples. It was heavily damaged by Allied bombing during the latter part of World War II when the Allies invaded the peninsula. After 1945, the city underwent extensive reconstruction work.
Since the late 20th century, Naples has experienced significant economic growth, thanks to the development of the Centro Direzionale business district and an advanced transport network, including the Alta Velocità high-speed railway linking Rome and Salerno, and an expanded metro network. Naples is the third largest urban economy in Italy after Milan and Rome. The Port of Naples is one of the most important ports in Europe. In addition to commercial activities, it is also home to the Allied Joint Forces Command in Naples, the NATO agency that oversees North Africa, the Sahel and the Middle East.
Naples' historic city center is the largest of its kind in Europe and has been declared a World Heritage Site by UNESCO. There are many sites of cultural and historical importance nearby, including the Palace of Caserta and the Roman ruins of Pompeii and Herculaneum. Naples is also known for its natural beauty, such as Posillipo, the Plain of Flagling, Nicida and Mount Vesuvius.
Neapolitan cuisine is known for its pizza, which originated in the city, as well as many other local dishes. Restaurants in the Naples region have received the most stars in the Michelin Guide for the Italian provinces.
The Naples skyline at Centro Direzionale was the first in Italy to be built in 1994 and the only one for 15 years until 2009.
How to get from the city of Naples to Naples International Airport
Bus
If you're traveling alone or on a budget, the Alibus Shuttle might be a good choice for you. The Alibus Shuttle departs from Piazza Garibaldi (Napoli Centrale train station) . A one-way ticket only costs EUR 5, and buses leave every 20 to 30 minutes from 6:00 am to 11:00 pm. You can buy your ticket directly from the bus driver, or from the tobacco stores or newsparer kiosks. The total travel time to Naples Airport from Piazza Garibaldi is approximately 15 minutes.
Taxi
Apparently, Uber is unavailable in Naples, in spite of Naple's presence at Uber website. You cannot simply hail a taxi on the street in Italy. Thus, you to take a taxi to the airport, you need to walk with your luggage to the nearest public taxi rank. You can also order taxi by phone, calling one of the local taxi companies. Fixed rate between Naples city center and Naples International Airport is EUR 18. Be aware, that not only taxi drivers but even the phone operators may not always be able to speak English.
Private transfer
No doubt, this is the most convenient and effortless option to get from Naples to Naples International Airport, especially if you travel with huge luggage and do not speak any Italian word. All you need in this case is to book and pre-pay your transfer online in advance, and that's all. Your professional English-speaking driver will meet you at the doors of your accomodation, will help you with your luggage and will safely bring you straight to the airport or to any other place in Campania or in Southern Italy. Check our prices clicking the button below and you will be surprized how affordable they are.