WelcomeTaxi provides pre-booked private transfers in Lisbon, the capital of Portugal, including direct service from Humberto Delgado Airport (LIS). Arrange comfortable airport transfers to Baixa, Chiado, Alfama, Belém, Parque das Nações, hotels, cruise terminals, residences, and business addresses throughout the Lisbon area.
Choose a point-to-point transfer, hourly chauffeur service, or long-distance transfer to Sintra, Cascais, Estoril, Setúbal, Évora, Óbidos, and other Portuguese destinations. Vehicles are available for individuals, families, corporate passengers, and groups, with English-speaking drivers available on request.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Airport Transfers and Chauffeur-Driven Travel in Lisbon
Lisbon is the capital and largest city of Portugal, overlooking the Tagus River near the Atlantic coast. Its historic neighbourhoods, riverfront districts, cultural landmarks, conference venues, cruise terminals, restaurants, and nearby beaches attract leisure and business travellers throughout the year.
WelcomeTaxi provides pre-booked private transfers and chauffeur services throughout Lisbon and the surrounding region. Transportation can be arranged between the airport, hotels, private residences, offices, railway stations, cruise terminals, event venues, tourist attractions, and destinations elsewhere in Portugal.
Passengers may reserve a direct airport pickup, a city transfer, an hourly chauffeur-driven vehicle, or a long-distance journey. Suitable cars and larger vehicles can be arranged for individual travellers, families, corporate clients, organised groups, and passengers carrying additional luggage.
Lisbon Airport Transfers
Humberto Delgado Airport (LIS), commonly known as Lisbon Airport, is the principal international airport serving the Portuguese capital. It is located within the urban area, northeast of the historic centre, and is connected with the city by metro, buses, taxis, app-based ride services, rental cars, and private transfers.
A pre-booked private airport transfer provides direct transportation from the terminal to the requested hotel, residence, office, cruise port, railway station, or regional destination. Pickup details, passenger numbers, luggage requirements, and vehicle category are arranged before arrival.
This service is especially convenient for families, groups, business travellers, late-night arrivals, and passengers staying outside the central transport network. It also removes the need to change between public transport services while carrying luggage.
Private Transfers from LIS Airport
With a private transfer, the reserved vehicle is used only by the passenger or travelling party. After collection at the agreed airport meeting point, the journey continues directly to the confirmed destination without additional stops for unrelated passengers.
A sedan may be suitable for individuals and small parties with standard luggage. Families and groups can request a minivan, van, minibus, or coach, depending on local availability. Executive vehicles may also be arranged for corporate clients, conference delegates, diplomatic visitors, and passengers who prefer a higher service category.
English-speaking drivers are available on request. Although availability depends on the date, route, and vehicle type, advance notice makes it easier to assign a suitable local provider.
Transfers to Lisbon Airport
Private departure transfers can be arranged from hotels, apartments, private residences, offices, cruise terminals, and other locations throughout Greater Lisbon. Passengers should provide their flight departure time and terminal information so that pickup can be planned with sufficient time for traffic, check-in, security, and baggage procedures.
Traffic can be heavy during weekday commuting periods, holiday weekends, major events, and the summer tourism season. Journey time also varies considerably between central Lisbon, Belém, Parque das Nações, Cascais, Sintra, and accommodation south of the Tagus.
Passengers staying in narrow historic streets should provide the complete property name and address. Some hotels and apartments in Alfama, Bairro Alto, Mouraria, and other older districts cannot be reached directly by larger vehicles.
Transportation from Lisbon Airport
Lisbon Airport has several ground transportation options. The airport metro station offers a direct connection into the city network, while buses, taxis, and ride-booking services also operate from the terminal area. Gare do Oriente, one of Lisbon’s principal railway and bus hubs, can be reached conveniently from the airport area.
Public transport is practical for many independent travellers, particularly those staying near a metro station. A private transfer provides a complete door-to-door journey and is usually more comfortable for groups, families, passengers with several suitcases, or travellers continuing outside Lisbon.
Lisbon Airport Metro
The metro provides a fast and economical connection between Lisbon Airport and the city. Passengers can change lines to reach central areas, railway stations, business districts, and residential neighbourhoods.
The metro is most convenient for passengers carrying limited luggage and staying close to a station. Travellers whose accommodation is in hilly historic areas or beyond the metro network may still need to walk, change to another service, or take a taxi for the final part of the journey.
Lisbon Metro operates daily, although service hours, ticketing arrangements, and temporary disruptions should be checked before travel.
Airport Buses
Public buses connect the airport with different parts of Lisbon. They may provide an economical option for travellers familiar with the city and carrying smaller bags.
Large suitcases may be inconvenient on crowded urban services, and the final stop may not be close to the passenger’s accommodation. Routes and timetables can change, so current information should be checked shortly before arrival.
Airport Taxis and Ride-Booking Services
Regular taxis and app-based ride services operate at Lisbon Airport. A taxi may be practical for a straightforward journey into the city when a suitable vehicle is immediately available.
Passengers should use authorised pickup arrangements and confirm that the vehicle has enough luggage capacity. Standard cars may not be suitable for larger groups, several large suitcases, wheelchairs, child equipment, or sports luggage.
A pre-booked transfer offers greater certainty regarding the pickup procedure, route, vehicle category, luggage, additional stops, and travel beyond Lisbon.
Car Rental
Rental cars are available at Lisbon Airport and throughout the city. Self-driving can be useful for travellers planning an independent tour of Portugal, especially when visiting rural areas or several destinations.
Within Lisbon, however, drivers must consider steep streets, tram tracks, restricted-access roads, one-way systems, congestion, tolls, and limited parking. Historic neighbourhoods can be particularly difficult for unfamiliar drivers.
Passengers who prefer not to manage navigation and parking can book point-to-point transfers or hire a chauffeur-driven vehicle for a city or regional itinerary.
Transportation within Lisbon
Lisbon has an extensive transport network consisting of metro services, buses, trams, funiculars, suburban trains, and ferries. These systems connect the historic centre with residential districts, riverside areas, railway stations, coastal towns, and communities south of the Tagus.
Many central areas are also walkable, although Lisbon’s steep hills, cobbled streets, and summer temperatures can make longer journeys tiring. Private transportation is useful when passengers have luggage, limited mobility, business appointments, or several locations to visit in one day.
Metro, Buses, and Trams
The metro provides efficient transportation across much of Lisbon, while buses serve districts and routes beyond the underground network. Historic trams remain an important and distinctive part of the city’s transport system.
Public transport is suitable for independent sightseeing and everyday travel. Popular tram services can become crowded, particularly in central tourist districts, and may be less convenient for passengers carrying valuables or luggage.
Travellers should check the applicable ticket and validation rules. Some transport products cover several operators, while others are restricted to particular networks or geographic areas.
Suburban Trains
Suburban trains connect Lisbon with destinations such as Sintra, Cascais, Estoril, Oeiras, and communities on the southern side of the Tagus. They are a useful option for independent day trips and commuter journeys.
Passengers still need to reach the correct railway station and may require additional transport from the destination station to their hotel, attraction, villa, or business address.
A private transfer provides direct door-to-door service and can be more practical for families, groups, early departures, late returns, and itineraries involving several destinations.
Ferries across the Tagus
Passenger ferries connect Lisbon with Cacilhas, Seixal, Montijo, and other locations across the Tagus. They form part of the metropolitan transport network and can also offer scenic views of the city from the river.
A ferry may be convenient for passengers travelling without substantial luggage. Private road transfers are generally easier for airport journeys, hotel-to-hotel travel, and destinations that are not close to a ferry terminal.
Regular Taxis
Taxis are widely available in Lisbon and can be useful for spontaneous local journeys. They may be found at taxi ranks, railway stations, hotels, and busy visitor areas.
For a simple urban trip, an on-demand taxi may be sufficient. A pre-booked service is more appropriate when passengers need a specific vehicle, a confirmed airport pickup, multiple stops, extended waiting, or travel outside the metropolitan area.
Why Pre-Book a Private Transfer in Lisbon?
Pre-booking allows the full transport arrangement to be confirmed before travel. The pickup location, date, time, destination, passenger count, luggage, and vehicle requirements can be included in a single reservation.
This provides greater predictability than finding an available taxi after arrival. The provider knows in advance whether the booking requires a sedan, executive car, van, minibus, child seat, additional luggage capacity, or direct transportation to another city.
A reserved vehicle is particularly valuable for groups. Instead of separating into several taxis, passengers can request one vehicle appropriate for the entire travelling party.
Advance booking is also recommended for cruise transfers, early-morning flights, business appointments, weddings, and long-distance travel. These services often require more planning than a short urban taxi journey.
Chauffeur Service in Lisbon
WelcomeTaxi offers hourly chauffeur service for passengers who require a vehicle for several hours rather than one direct transfer. The vehicle and driver remain available during the confirmed service period and follow the agreed itinerary.
Hourly hire can be used for business meetings, city sightseeing, shopping, hotel inspections, private events, weddings, restaurant visits, conferences, and journeys involving several stops.
The service may begin at Lisbon Airport, a hotel, cruise terminal, residence, or another confirmed location. Passengers should provide the expected duration, approximate itinerary, passenger count, and any planned travel beyond the city.
Corporate and Executive Transportation
Lisbon is Portugal’s principal centre for government, finance, technology, tourism, international business, higher education, and conferences. Executive transportation can be arranged for visiting managers, consultants, diplomats, investors, event speakers, and corporate delegations.
A chauffeur-driven vehicle can operate between the airport, central hotels, Parque das Nações, Avenida da Liberdade, business districts, conference venues, offices, restaurants, and industrial locations.
For larger delegations, several coordinated vehicles or a minibus may be requested. Providing flight details and a complete programme helps organise arrivals, waiting periods, meeting transfers, and return journeys.
Private Sightseeing in Lisbon
Lisbon’s best-known areas include Baixa, Chiado, Alfama, Bairro Alto, Belém, Graça, Mouraria, and Parque das Nações. Major attractions include Belém Tower, Jerónimos Monastery, Praça do Comércio, São Jorge Castle, and the riverfront.
Many central areas can be explored on foot, although the city’s hills and uneven pavements may be difficult for some visitors. A chauffeur-driven vehicle is useful when combining distant districts, travelling in hot weather, or following a tight schedule.
Passengers should arrange admission tickets and guided tours separately unless they are expressly included in another service. WelcomeTaxi provides transportation and waiting according to the confirmed itinerary.
Lisbon Cruise Port Transfers
Lisbon is an important Atlantic cruise destination with passenger terminals located close to the historic centre and along the Tagus waterfront. Private transfers can be arranged between cruise terminals, Lisbon Airport, hotels, railway stations, and regional destinations.
Passengers should provide the ship name, expected arrival or boarding time, terminal information, passenger count, and luggage details. Cruise schedules and docking locations can change, so accurate and updated information is important.
A private transfer is particularly convenient for passengers travelling with several suitcases or continuing directly to Sintra, Cascais, Porto, the Algarve, or another destination after disembarkation.
Transfers to Sintra, Cascais, and the Lisbon Coast
The Lisbon region includes several of Portugal’s most popular destinations. Sintra lies approximately 25 kilometres from Lisbon and is known for its palaces, historic estates, forested hills, and romantic architecture. Cascais and Estoril offer beaches, hotels, restaurants, marinas, golf courses, and Atlantic coastal scenery.
These destinations are accessible by public transport, but a private transfer offers greater flexibility and direct access to hotels, villas, conference venues, and attractions outside the town centres.
Lisbon to Sintra
Sintra is one of the most popular excursions from Lisbon. Attractions include Pena Palace, the Moorish Castle, Quinta da Regaleira, the historic centre, and estates throughout the surrounding hills.
Road access and parking near major monuments can be restricted, and private vehicles may not be able to stop directly at every entrance. Passengers should follow local access rules and use authorised transfer points where required.
A chauffeur service can combine several accessible locations, but realistic travel and visiting times should be allowed. Attraction tickets and guided tours should be booked separately.
Lisbon to Cascais and Estoril
Cascais and Estoril are popular for beaches, coastal hotels, restaurants, events, golf courses, and residential travel. Private transfers can operate directly from Lisbon Airport, city hotels, cruise terminals, and railway stations.
The service is useful for passengers staying outside the immediate town centre, carrying sports equipment, attending events, or travelling in a larger group.
Cabo da Roca and the Atlantic Coast
Cabo da Roca, Guincho, and the Atlantic coast west of Lisbon can be included in a private regional itinerary. These areas are known for exposed coastal scenery, beaches, cliffs, and changing weather conditions.
Passengers should provide the complete route in advance, especially when combining Lisbon, Sintra, Cabo da Roca, and Cascais in one day. Travel times, parking, and visitor congestion can significantly affect the schedule.
Regional Transfers from Lisbon
Lisbon is a convenient starting point for travel throughout central Portugal, the Alentejo, and the western coast. Private transfers can be arranged as one-way journeys, return excursions with waiting, or stages of a multi-day itinerary.
The booking request should clearly state whether the driver is expected to remain at the destination. A point-to-point transfer does not automatically include sightseeing time or waiting.
Setúbal and Arrábida
Setúbal is located south of Lisbon and is known for its harbour, seafood, nearby beaches, and access to the Arrábida Natural Park and the Tróia Peninsula.
Private transfers can be arranged from Lisbon Airport or a city address to hotels, residences, marinas, business sites, and resort accommodation throughout the region.
Road and ferry arrangements may affect journeys continuing to Tróia and the Alentejo coast, so the precise final destination should be provided when booking.
Óbidos, Nazaré, and Fátima
Óbidos is a historic walled town north of Lisbon, while Nazaré is an Atlantic coastal destination known for beaches, fishing traditions, and large ocean waves. Fátima is one of Portugal’s principal religious pilgrimage destinations.
These locations can be visited individually or combined in a longer itinerary, subject to realistic service hours. A private vehicle provides direct travel without the need to coordinate several bus or rail connections.
Évora and the Alentejo
Évora is one of the main cultural destinations of the Alentejo region and is known for its historic centre, Roman temple, churches, museums, and traditional architecture.
A private transfer from Lisbon offers hotel-to-hotel service and can continue to rural estates, wineries, historic towns, or accommodation elsewhere in the Alentejo.
Passengers planning winery visits should reserve tastings separately and provide the complete itinerary before transportation is confirmed.
Long-Distance Transfers from Lisbon
WelcomeTaxi can arrange direct road transfers from Lisbon to destinations throughout mainland Portugal and, subject to availability, across the border into Spain.
Lisbon to Porto
Porto is one of the most common long-distance destinations from Lisbon. Rail and domestic flight connections are available, but a private transfer provides direct transportation between hotels, residences, airports, cruise terminals, or business locations.
The service can be particularly practical for families, groups, passengers with substantial luggage, and travellers who want to include stops in cities such as Coimbra, Aveiro, Fátima, or Nazaré.
Lisbon to the Algarve
Private transfers can be arranged from Lisbon to Faro, Albufeira, Lagos, Portimão, Vilamoura, Tavira, and resorts throughout the Algarve.
These are long-distance journeys, and the complete hotel or villa address should be provided in advance. Journey time can increase during summer weekends and holiday periods.
Travellers flying into Lisbon because of schedule or fare availability may use a private transfer to continue directly to their Algarve accommodation without changing trains or buses.
Lisbon to Coimbra and Central Portugal
Coimbra is an important university city located between Lisbon and Porto. Private transfers can also continue to Aveiro, Tomar, Leiria, and other destinations in central Portugal.
Door-to-door service is useful when the final accommodation lies outside a railway centre or when passengers are travelling with children, luggage, or a larger group.
International Transfers to Spain
Cross-border transfers may be arranged from Lisbon to destinations in Spain, including Badajoz, Seville, Salamanca, Madrid, and other cities, subject to route and provider availability.
International journeys require advance confirmation because vehicle permissions, tolls, driver working hours, border requirements, and overnight arrangements may affect the service.
Passengers are responsible for holding valid passports, visas, and entry documents for every country on the route.
Useful Travel Information for Lisbon
Portuguese is the official language. English is widely spoken in hotels, restaurants, tourism services, and many international businesses. Passengers who specifically require an English-speaking driver should still request one in advance.
Portugal uses the euro. Card payments are widely accepted, although cash can remain useful for smaller purchases, traditional cafés, and some local services.
Lisbon has warm, dry summers and mild, wetter winters. Coastal conditions can be cooler and windier than central city weather, particularly around Sintra, Cabo da Roca, and Cascais.
The city is built across steep hills, and many historic streets have uneven paving or restricted vehicle access. Passengers with limited mobility should provide detailed accessibility requirements before booking.
Traffic can be heavy on the main approaches to the city, river crossings, airport roads, and routes towards Cascais and Sintra. Additional time should be allowed before flights, cruises, railway departures, and scheduled attraction visits.
Booking Transfers and Chauffeur Services in Lisbon
To request transportation, provide the travel date, pickup time, complete pickup and destination addresses, passenger count, and luggage details. Airport bookings should also include the flight number, terminal, and scheduled arrival or departure time.
For cruise transfers, provide the ship name and terminal details when available. For hourly chauffeur hire, include the expected duration and approximate itinerary. Long-distance requests should list every planned stop and the final destination.
Passengers requiring child seats, oversized luggage, several pickup points, wheelchair-accessible transportation, or a specific vehicle category should mention these requirements before confirmation. Special equipment and particular vehicles remain subject to local availability.
Whether the booking is a short transfer from LIS Airport, a chauffeur-driven day in Lisbon, a regional journey to Sintra or Cascais, or a long-distance transfer across Portugal, advance reservation provides a clearer and more comfortable transportation plan.