Arrange a private airport transfer from Aswan International Airport (ASW) in Egypt to Aswan hotels, a confirmed Nile cruise dock or a city address. Give your flight, passenger count and luggage so the pickup can be planned for the correct terminal and vehicle.
For a longer itinerary towards Luxor or another confirmed destination, share the route and any stops. If your flight arrives at Luxor International Airport (LXR), see its guide for pickup details. Ask about private transfer or chauffeur service availability for your itinerary. English-speaking drivers can be requested, subject to availability. Confirm the meeting instructions before travelling.
How It Works
 |
Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
 |
Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
 |
The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United States
On time
Planning your arrival in Aswan
Aswan International Airport serves Aswan and southern Egypt. Give ASW and the flight number when planning pickup. A hotel in Aswan, a cruise embarkation point and a boat landing are different destinations. Ask your accommodation or cruise operator for the exact point a road vehicle can reach.
After arrival, collect your luggage and use the instructions in the booking confirmation. Keep a phone number available so the transfer operator can contact you. If someone booked for the group, send the pickup details to the traveller who will meet the driver. If arrival times differ, tell the operator which flight sets the pickup time and where the passengers will gather.
Compare transport for your arrival
For a short journey into Aswan, compare local taxi availability with the option of arranging a car before arrival. A private transfer is useful when a cruise check-in or other appointment depends on the pickup. Check where a taxi can drop you, particularly when a property is reached by boat or a separate hotel shuttle.
Check where a car can stop at the destination. For a hotel with a river approach, confirm the vehicle entrance with reception. A map pin near the water may mark a walkway or the hotel itself rather than its road drop-off. Ask what part of the trip is arranged by the property.
Nile cruise pickups and road journeys toward Luxor
If you are joining a Nile cruise, ask for the vessel name, berth and road-accessible meeting point. The mooring can change. Share the current details with the driver and check whether you need to reach a dock office before boarding. If the accommodation is on an island, confirm who will meet you at the landside jetty and how you will carry the luggage to the boat.
A longer road trip toward Luxor needs the final address, whether it is a hotel or a cruise dock on either bank. Ask about the route and any agreed stops. A railway connection is another option when your timetable and luggage make a station transfer practical. Check the train and the station pickup separately.
Return transfers and multi-stop itineraries
For a return flight, work backwards from the airline's check-in guidance and allow time for the drive from your actual pickup address. Give the driver the full address and departure airport. For a longer trip, include any confirmed stops in the order you plan to make them. If you need the vehicle to wait, ask whether a chauffeur booking is available and give the expected waiting time.
When an itinerary involves a rail or road connection, confirm who is responsible for each part and share the onward departure time. Allow time to reach the platform or boarding point with luggage. Ask the operator what to do if the first leg is delayed and keep the booking reference handy.
Vehicle and luggage for a cruise itinerary
List the total number of passengers and suitcases. Give the size of a sports bag, stroller or mobility aid and ask about available vehicles. For a child seat, provide the child's age and size. Review the proposed pickup and luggage arrangements before you confirm. If a language preference matters to your party, include it at the quote stage so the operator can check availability.
Use Egypt's Civil Aviation Ministry airport profile for current access details. Recheck your flight and onward timetable before travelling. If a hotel or colleague booked the transfer, make sure the people travelling have both the driver or operator contact and the confirmed address.
Confirm the correct bank of the Nile
For an Aswan address near the river, verify which bank the driver should reach and where passengers can continue on foot or by boat.