Planning your trip to Italy and arriving at Rome Ciampino Airport?
WelcomeTaxi offers reliable private transfers from Rome Ciampino Airport (CIA) to Rome and any destination across Italy. Enjoy meet-and-greet service, English-speaking drivers, and fixed prices — no surprises. You can also book an hourly hire with driver in Rome for sightseeing or business trips. Get your instant quote from WelcomeTaxi and book online in seconds.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United States
Out standing job
Rome Ciampino International Airport "G. B. Pastine" (CIA) is a secondary international airport in Rome, the capital of Italy, second only to Rome-Fiumicino Airport "Leonardo da Vinci". It is a combined civil, commercial and military airport located 12.0 km (7.5 mi) southeast of central Rome, just off the Grande Raccordo Anulare or GRA, the ring road that surrounds the city.
The airport is a major hub for many low-cost airlines and general aviation. In 2020, it served 1,621,159 passengers.
It also houses a military airfield and the headquarters of 31º Stormo and 2nd Reparto Genio of the Italian Air Force. The airport is named after Giovan Battista Pastine, an Italian airship pilot who served in World War I.
How to get from Ciampino Airport to Rome
Train
Since there is no train station at Ciampino Airport, the regional trains to Roma Termni train station leave from the town of Ciampino and you will have to take a bus from the airport. The bus fare is € 1.20 and the train fare is € 1.50. The train runs from 5:30 am to 10:30 pm, every 30 minutes.
Bus
There are several companies offering services between Ciampino Airport and Rome city centre.
The SitBus shuttle bus stops at Via Marsala 5 (next to Termini station). A one-way ticket costs 6 euros. The bus leaves the airport between 7.45am and 11.45am.
Atral offers the same service as the SiTBus Shuttle, but is less expensive. It costs €1.20. A major drawback is that the buses are less frequent.
Terravision shuttle buses connect Ciampino Airport to Termini Train Station in approximately 40 minutes. The first bus leaves the airport at 8.15am and the last bus leaves the airport at 0.15am (midnight).
Taxi
Taxis are available just in front of in the arrivals area. Licensed taxis are white with a "TAXI" sign on the roof. The sign of the reference community is on the front door, and the license plate is on the door, rear and inside the vehicle. Fixed fare for Rome city centre (within the Aurelian Walls), including all supplements, is EUR 30. Be aware, that taxi drivers in Rome usually do not speak English, therefore it may be useful to have the exact address of your accomodation in Rome written in Italian language.
Private transfer
Private door-to-door transfer is the most convenient option to get from Ciampino Airport not only to Rome but also to the Port of Civitavecchia or to any other destination in Lazio region and in Italy. If you book and pre-pay your transfer in advance, your professional English-speaking driver will meet you at Arrivals with name tag, will help you with your luggage and will safely drive you to your hotel in Rome or to any other pre-booked destination. Click the button below to get your instant quote from WelcomeTaxi and to book your hassle-free transfer.