WelcomeTaxi provides pre-booked airport transfers and private transportation in Toronto, Canada, with service to Toronto Pearson International Airport (YYZ), Billy Bishop Toronto City Airport (YTZ), and Hamilton John C. Munro International Airport (YHM). Travel directly between the airport, Downtown Toronto, hotels, residences, business districts, and destinations across the Greater Toronto Area.
Choose private transfers, chauffeur service, or long-distance transportation with professional English-speaking drivers. Whether you are arriving for business, sightseeing, or an onward journey through Ontario, advance booking provides a convenient way to arrange a suitable vehicle and door-to-door transportation for individuals, families, and groups.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Private Transportation in Toronto and Southern Ontario
Toronto is Canada's largest city and one of the country's principal business, cultural, and tourism destinations. Located on the northwestern shore of Lake Ontario, it is also the centre of a large metropolitan region extending through Mississauga, Brampton, Vaughan, Markham, Richmond Hill, Oakville, and other communities across the Greater Toronto Area.
Distances within this urban region can be substantial, and road traffic varies considerably depending on the time of day. For visitors travelling with luggage, families, business travellers, and groups, arranging transportation in advance can make an arrival or departure significantly easier. WelcomeTaxi offers private transfers and chauffeur service in Toronto for airport journeys, city transportation, corporate travel, and longer trips across Ontario.
Toronto Airport Transfers
Toronto is primarily served by Toronto Pearson International Airport (YYZ), located in Mississauga west of the city. Pearson is the main international gateway for Toronto and the Greater Toronto Area. The airport is connected with Downtown Toronto by the Union Pearson Express, which operates between Pearson and Union Station. A private airport transfer is a practical alternative when passengers need door-to-door transportation rather than a connection to the public transport network.
With a pre-booked Toronto airport transfer, the route and destination are arranged before arrival. This is particularly useful for passengers carrying several suitcases, families travelling with children, groups requiring a van or minibus, and travellers whose hotel or residence is outside central Toronto.
Billy Bishop Toronto City Airport (YTZ) serves Toronto from its exceptionally central location close to Downtown. For passengers arriving there, a private transfer can provide convenient onward transportation to hotels, offices, residential areas, railway stations, or destinations elsewhere in the GTA.
Hamilton John C. Munro International Airport (YHM) is another airport relevant to travel in Southern Ontario. Located in Hamilton, southwest of Toronto, it can be useful for passengers whose flights or itineraries make Hamilton a more convenient gateway. The airport continues to operate passenger services alongside its major cargo role. WelcomeTaxi can arrange transfers between Hamilton Airport and Toronto as well as other destinations in the surrounding region.
Airport Transfers Beyond Downtown Toronto
Not every passenger arriving at a Toronto-area airport is travelling to the city centre. Private transfers can be booked directly to Mississauga, Brampton, Vaughan, Markham, Richmond Hill, Oakville, Burlington, Hamilton, and other communities in the Greater Toronto and Hamilton Area.
This can be particularly useful when the destination requires several changes by public transport or when passengers are arriving late, carrying luggage, travelling as a group, or heading directly to a private address. Instead of combining an airport train, subway, regional train, and taxi, travellers can book one vehicle for the complete journey.
Chauffeur Service in Toronto
Toronto is an important centre for finance, technology, media, education, conventions, and international business. A chauffeur service is therefore useful not only for airport transportation but also for meetings, corporate events, roadshows, conferences, dinners, and multiple appointments during the same day.
Hourly chauffeur hire offers more flexibility than booking separate taxis for every journey. A vehicle and driver can remain available for an agreed period while the passenger travels between offices, hotels, event venues, restaurants, and other locations. This format can also work well for sightseeing or private itineraries when travellers prefer to determine their schedule without relying on individual point-to-point rides.
WelcomeTaxi can arrange chauffeur-driven sedans, business-class vehicles, SUVs, vans, and larger vehicles depending on passenger numbers, luggage, and the requirements of the trip. English-speaking drivers make communication straightforward for international visitors to Canada.
Getting Around Toronto
Toronto has an extensive public transportation network, and regional services connect the city with much of the Greater Golden Horseshoe. GO Transit operates regional train and bus services throughout the wider area. Public transport is often an efficient choice for travellers staying close to major stations and travelling without much luggage.
However, Toronto is geographically large, and many hotels, residential districts, corporate locations, and suburban destinations are not directly connected by a single public transport route. Traffic on major roads and expressways can also affect journey times, especially during weekday commuting periods.
A private car becomes more attractive when convenience, luggage capacity, privacy, or a fixed pickup arrangement matters more than finding the lowest-cost transportation option. It also avoids waiting for the next taxi or arranging several vehicles when a larger party is travelling together.
Long-Distance Transfers from Toronto
Toronto is a natural starting point for road travel throughout Southern Ontario. WelcomeTaxi can arrange long-distance private transfers when passengers prefer a direct vehicle rather than combining rail, bus, and local taxi services.
One of the most popular regional destinations is Niagara Falls. Public transport is available between Toronto and Niagara, including GO Transit services, but a private transfer provides direct pickup from an airport, hotel, or residence and can continue directly to a Niagara Falls hotel or another address.
Other common routes can include Toronto to Hamilton, Burlington, Oakville, Niagara-on-the-Lake, Kitchener-Waterloo, London, Kingston, and other destinations across Ontario. Longer journeys can also be arranged for passengers whose itinerary continues beyond the Greater Toronto Area.
Private long-distance transportation is especially convenient for families and groups because passengers keep the same vehicle from origin to destination. There is no need to move luggage between trains or buses, navigate unfamiliar stations, or arrange another taxi at the end of the journey.
Pre-Booked Transfer or Regular Taxi?
A regular taxi can be perfectly suitable for a short spontaneous journey within central Toronto. Airport arrivals and longer regional trips, however, benefit from more planning.
With a pre-booked transfer, passengers can select the required vehicle category in advance and provide the important details of the journey before travelling. This makes it easier to plan transportation for several passengers, substantial luggage, business travel, or destinations well outside the central taxi area.
Advance booking also gives international travellers a single planned journey from pickup to destination. Instead of researching local transportation immediately after a long flight, passengers can leave the airport and continue toward their hotel, home, meeting, or next city according to the arrangements made before arrival.
Toronto Transfers for Families and Groups
Vehicle capacity is an important consideration when travelling through Toronto with a larger party. Several passengers with full-size luggage may require more space than a normal sedan provides. Vans and minibuses can simplify group airport transportation and keep everyone travelling together.
Private vehicles are also useful for families who want to travel directly between the airport and their accommodation without making multiple public transport connections. For corporate delegations, conferences, weddings, sporting events, and other group movements, transportation can be planned around the actual passenger count and itinerary.
Planning Your Toronto Transfer
When booking transportation in Toronto, allow sufficient time for road conditions, particularly during weekday rush hours and when travelling to the airport. Journey times can vary substantially between Downtown Toronto and suburban destinations, so airport departures should be planned with appropriate additional time.
For arrivals, provide the correct airport and flight information as well as the final destination. Toronto Pearson (YYZ), Billy Bishop (YTZ), and Hamilton (YHM) are separate airports in different locations, so using the correct IATA code helps avoid confusion when arranging transportation.
Whether you need an airport transfer to Downtown Toronto, a chauffeur for a business day, a vehicle for a family or group, or a long-distance transfer elsewhere in Ontario, WelcomeTaxi provides pre-booked private transportation designed around your itinerary.