Catania
Countries » Italy » Catania

Private transfers and chauffeur service in Catania

Catania
Countries » Italy » Catania

Private transfers and chauffeur service in Catania

Traveling to Italy and going to visit Catania?
You are in a right place!

We offer safe, reliable and cost-effective private door-to-door transfers to Catania from Catania–Fontanarossa Airport (CTA), Comiso Airport (CIY) and vice versa, as well as any other transfers from Catania to any destination within Italy or neighboring countries.

Furthermore, you can book our affordable chauffeur service renting a car with driver for several hours or for the whole day to use it in Catania.

All our drivers are English-speaking professionals, and some of them speak other foreign languages, too. In any case, our 24/7 English-language customer support by phone or by WhatsApp will be at your disposal after placing your order.


How It Works


Choose the route and a vehicle

Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next.

Choose the payment method

Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you.

The driver meets you with a name tag

Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver.

Our Benefits

English-speaking drivers

Always available — friendly, professional, and communicative.

Fixed prices — no surprises

Know your fare in advance, with no hidden fees.

Meet & greet included

Your driver will wait at arrivals with a name tag.


Frequently Asked Questions

How far in advance should I book a ride?

We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.

What pick-up time should I specify for the transfer?

If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.

If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.

How do I know if my order has been accepted?

After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.

If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.

How do I change my booking?

To make changes to your booking, please contact our support team at office@welcome.taxi.

Important note: Requests for changes made less than 72 hours before your trip may be declined.

How can I cancel my booking?

You can cancel your booking in two ways:

  1. Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
  2. By contacting our support team if it’s less than 72 hours before your ride.
    Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?

If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.

If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.

Important note: The driver may charge an additional fee for extended waiting time.

How will I find my driver?

For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).

Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.

For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.

How can I be sure that my driver will pick me up?

WelcomeTaxi guarantees that your driver will do their best to meet you on time.

Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.

I can’t find my driver. What should I do?

If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.

Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.

If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.

Important note: If the driver fails to meet you, we will refund your payment.


What Our Customers Say

5 stars
customer Yowvaluck Phetprasit
United States
19.09.2025

Out standing job

Out standing job
Read full text here: Trustpilot
5 stars
Ann DeBruyn
Canada
03.09.2025

Great Service

Our driver was ready and waiting for us as soon as we got our luggage and cleared Customs. Communication was great and he provided great information on our drive into the city centre.
Read full text here: Trustpilot
5 stars
Komal
Singapore
21.08.2025

Our carrier was amazing

Our carrier was amazing , tafadzwa was very responsive and took great care of us. I will highly recommend welcome taxi for smooth travel abroad.
Read full text here: Trustpilot

What Our Customers Say

5 stars
customer Yowvaluck Phetprasit
United States
19.09.2025

Out standing job

Out standing job
Read full text here: Trustpilot

About Catania

Catania is the second largest city in Sicily after Palermo and one of the top ten cities in Italy. It is located at the foot of Mount Etna on the east coast of Sicily, facing the Ionian Sea. The urban area has a population of 311,584, while the metropolitan Catania has a population of 1,107,702.

Catania was founded in the 8th century BC by the Chalcidian Greeks. The city has survived several geological disasters. In 1169, it was almost completely destroyed by a catastrophic earthquake. In 1669, a large eruption and lava flow near Mount Etna nearly flooded the city, and it was severely damaged by the 1693 Sicily earthquake.

During the 14th century and the Renaissance, Catania was one of the most important cultural, artistic and political centers in Italy. It was home to the first university in Sicily, founded in 1434. It has been the home or adopted home of some of Italy's most famous artists and writers, including composers Vincenzo Bellini and Giovanni Passini, as well as writers Giovanni Vega, Luigi Ca Puana, Federico de Roberto and Nino Matolio.

Catania is today the industrial, logistical and commercial center of Sicily. Catania-Fontanarossa Airport is the largest airport in southern Italy. At the same time, Catania's central "Old Town" features a thriving late-Baroque architecture that emerged after the 1693 earthquake and is a UNESCO World Heritage Site.

How to get from Catania to Catania–Fontanarossa Airport

Alibus Shuttle

For those travelling alone or on a budget, AMT Alibus offers a Catania airport shuttle service from the city centre and Catania Centrale train station to Catania International Airport. The bus runs every 25 minutes from 05:00 to 00:00. Buses to the airport usually take about 20 minutes. The price of a one-way ticket is €2.50. You can purchase your ticket on board in cash or by bank card at any AMT resellers.

Taxi

In Italy you cannot hail a taxi on the street. Instead, you need to walk to the nearest public taxi rank. The vehicles used by the taxi service in the city of Catania are white and can be distinguished by the words "TAXI" on the roof and the identification number of the license plate on the door, rear and inside of the car. Alternatively, you can order your taxi by phone calling one of the local taxi companies.

Taxis in Catania use a taximeter to calculate fares based on travel time and distance. Good to know that taxi prices in Sicily vary depending on whether they travel during the day, night or weekend. A taxi from Catania city centre to Catania airport will cost around 25 euros during the day and around 28 euros for a night or weekend trip, depending on traffic. Additionally, Catania taxis charge a surcharge of EUR 1 per bag, which is then added to the total price.

Be aware, that almost nobody among Sicilian taxi drivers speaks English. Moreover, even the phone operators rarely speak English.

Private transfer

The best option to get from Catania to Catania-Fontanarossa Airport or to any other destination within Sicily is a private door-to-door transfer, especially if you don't speak Italian or travel in a large group of more than three people. You only need to book your transfer and pre-pay it in advance. Professional English-speaking driver will meet you at the doors of your accomodation, will help you with your luggage and will safely drive you straight to your destination. Use the button below to get your instant quote from WelcomeTaxi and to book your hassle-free private transfer in Catania.