WelcomeTaxi provides private transfers and chauffeur service in Amman, Jordan, with pre-booked transportation for business trips, holidays and individual itineraries. Services are available between the city and Queen Alia International Airport (AMM), as well as Amman Civil Airport (ADJ), hotels, residences and business locations throughout the capital.
Book airport transfers, local chauffeur-driven journeys or long-distance transfers to the Dead Sea, Petra, Jerash, Aqaba and other destinations across Jordan. A suitable vehicle and an English-speaking driver can be arranged in advance, giving you a comfortable and straightforward alternative to finding local transportation after arrival.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
United Kingdom
Highly recommended taxi service
Private Transportation in Amman and Across Jordan
Amman is the capital of Jordan and the country’s principal centre for business, government, culture and international travel. Built across a series of hills, the city combines busy commercial districts, modern hotels, residential neighbourhoods and important historical sites. Visitors may be travelling to Amman for business meetings, sightseeing, medical appointments, conferences or as the starting point for a wider journey through Jordan.
WelcomeTaxi offers pre-booked private transfers and chauffeur services for travellers who want dependable transportation without having to arrange each journey after arrival. A service can be organised from the airport to your hotel, between addresses in Amman, for a business itinerary or for a long-distance trip to another part of the country.
Amman Airport Transfers
Queen Alia International Airport (AMM) is the main international gateway for Amman and Jordan. It is located outside the central urban area, so travellers should allow sufficient time for the road journey between the airport and their accommodation. The exact travel time depends on the destination within Amman, traffic conditions and the time of day.
A pre-booked airport transfer provides direct transportation from Queen Alia International Airport to hotels, apartments, offices and private addresses. The driver receives the booking information in advance, while the vehicle is selected according to the number of passengers and the stated luggage requirements.
Transfers can also be arranged from Amman to Queen Alia International Airport for departing flights. Booking in advance is particularly useful for early-morning departures, groups carrying several suitcases, families requiring child seats and business passengers working to a fixed schedule.
Amman Civil Airport (ADJ), also known as Marka Airport, is situated closer to the city and is associated with private, charter, training and specialist aviation services. Transportation can be arranged to or from ADJ when passengers have confirmed flight and terminal information.
Airport Pickup and Meet-and-Greet Service
Airport passengers may request a meet-and-greet service when booking. With this option, the driver waits in the designated arrivals area with a name sign, helping the passenger locate the vehicle more easily. This can be especially convenient for first-time visitors, corporate guests, families and travellers arriving on unfamiliar routes.
Passengers who do not require a meet-and-greet service can arrange direct communication with the driver according to the booking instructions. Providing a correct mobile telephone number and complete flight details helps coordinate the pickup efficiently.
Chauffeur Service in Amman
A private chauffeur service offers flexible transportation for travellers who need a vehicle for several appointments or destinations. Instead of booking separate taxis for each journey, passengers can reserve a vehicle with a driver for an agreed period and follow a planned itinerary.
Hourly chauffeur hire may be suitable for business meetings, embassy visits, conferences, shopping, restaurant reservations and sightseeing. It can also be useful when the passenger needs waiting time between appointments or expects the schedule to change during the day.
Amman’s districts are spread across a hilly metropolitan area, and journeys between neighbourhoods can take longer during busy periods. A chauffeur who already has the itinerary can reduce the need to repeatedly explain addresses or arrange new transportation. Popular areas include Abdoun, Jabal Amman, Sweifieh, Shmeisani, Al Rabieh, Khalda, the city centre and the areas around major hotels and commercial complexes.
Long-Distance Transfers from Amman
Amman is a practical starting point for private journeys to many of Jordan’s best-known destinations. Long-distance transfers provide door-to-door transportation without the fixed departure times, intermediate stops or luggage limitations commonly associated with shared services.
Amman to the Dead Sea
The Dead Sea is one of the most frequently requested destinations from Amman. Private transfers can be arranged directly to resort hotels, spa properties and other addresses along the Jordanian shore. The service is suitable for overnight stays, business events and one-way journeys connecting the Dead Sea with Queen Alia International Airport.
Amman to Petra
Petra and the nearby town of Wadi Musa are located several hours from Amman by road. A private transfer offers a direct journey with a vehicle selected for the passengers and their luggage. Transportation can be booked from an Amman hotel, a private address or the airport, with optional stops specified in advance.
Amman to Jerash, Madaba and Mount Nebo
Shorter regional journeys can be arranged to Jerash, Madaba, Mount Nebo and other cultural or religious sites. Travellers may book a one-way transfer, a return journey or a chauffeur-driven itinerary covering several locations. When multiple stops are required, the route and estimated duration should be included in the request so that the correct service can be quoted.
Amman to Wadi Rum and Aqaba
Private long-distance transportation is also available from Amman to Wadi Rum and Aqaba in southern Jordan. These routes are useful for travellers continuing to desert camps, Red Sea hotels, cruise facilities or the southern border region. For longer journeys, passengers should provide the complete destination name and accommodation details rather than only the nearest town.
Why Pre-Book Instead of Taking a Regular Taxi?
Local taxis and ride-hailing services are available in Amman, but they may not be the best solution for every journey. Vehicle size, luggage capacity, driver availability and fare expectations can vary, particularly for airport pickups, long-distance routes and larger groups.
With a pre-booked private transfer, the route, pickup time, passenger number and vehicle category are agreed before the service. This makes it easier to plan airport arrivals, important appointments and journeys outside Amman. It also reduces the need to negotiate or search for a suitable vehicle at the last minute.
Pre-booking is especially valuable when travelling with children, bulky luggage, several passengers or a detailed itinerary. Requests such as child seats, additional stops or a larger vehicle should be submitted in advance because they may not be available from an ordinary taxi without prior arrangement.
Vehicles for Individuals, Families and Groups
WelcomeTaxi can arrange different vehicle categories depending on local availability. Sedans are suitable for individual travellers, couples and small parties with limited luggage. Minivans and vans offer additional passenger and baggage capacity, while minibuses and coaches may be requested for larger groups.
Passengers should enter the total number of travellers and suitcases accurately. Choosing a vehicle only by passenger capacity without considering luggage may result in insufficient space. For airport transfers, equipment, pushchairs and unusually large items should also be mentioned when requesting the service.
Useful Information for Travelling Around Amman
Amman’s street layout can be challenging for first-time visitors. Addresses may be described using neighbourhood names, landmarks, hotel names or nearby intersections rather than only a street and building number. Providing the exact hotel name, business name or map location can help avoid confusion.
Traffic can be heavy during weekday commuting periods, and journey times may vary considerably between different parts of the city. Passengers travelling to the airport, a meeting or an organised event should include an appropriate time allowance. The pickup time should be based on the required arrival time rather than an optimistic estimate of the fastest possible journey.
English is used in many hotels, tourism businesses and professional environments, but communication levels can differ. WelcomeTaxi can request an English-speaking driver, making it easier to coordinate pickup arrangements and basic journey details. The driver provides transportation but should not be treated as a licensed tour guide unless a separate guiding service has been specifically arranged.
Booking a Private Transfer in Amman
To request a transfer, provide the pickup and drop-off locations, date, time, passenger number and total luggage. Airport bookings should include the flight number, while hourly and multi-stop services should include an outline of the planned itinerary and estimated duration.
For long-distance journeys, enter the complete destination and any required stops. Once the details have been reviewed, an appropriate vehicle and price can be offered. Advance booking gives more time to confirm availability and is strongly recommended for groups, special vehicle requests and travel during busy periods.