Trapani–Birgi Airport (TPS), also known as Vincenzo Florio Airport, is a gateway to western Sicily in Italy. WelcomeTaxi arranges private airport transfers to addresses in Trapani, Marsala and, for suitable itineraries, Palermo. Confirm the airport code and your final destination when booking: TPS and Palermo Falcone Borsellino Airport (PMO) are separate airports.
Plan your onward journey around flight details, passenger numbers and luggage, with a clear meeting arrangement after arrival. Chauffeur service and longer-distance travel can be requested for a wider itinerary, subject to vehicle availability. English-speaking drivers are available on request and must be confirmed; road transport does not include ferry connections or guided visits.
How It Works
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Choose the route and a vehicle |
| Select service type you need, choose the route (or hourly hire duration), indicate number of passengers and luggage, as well as other necessary details if needed. See the price for different vehicle classes, choose one suitable for you and press Next. |
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Choose the payment method |
| Complete the booking form, choose the payment method, press Make Booking button, make online prepayment (if needed) and get email confirmation. When a driver will be assigned to your job, his phone number will be emailed to you. |
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The driver meets you with a name tag |
| Your driver will meet you on-site with a name tag at the right time. He will walk you to the car and safely drive you to your destination. At the end of your ride, if needed, you will pay in cash or by card-to-card transfer to your driver. |
Our Benefits
English-speaking drivers
Always available — friendly, professional, and communicative.
Fixed prices — no surprises
Know your fare in advance, with no hidden fees.
Meet & greet included
Your driver will wait at arrivals with a name tag.
Frequently Asked Questions
How far in advance should I book a ride?
We recommend booking your transfer or hourly hire service at least 72 hours in advance. If you don’t have that much time, you can request an urgent transfer — we’ll let you know as soon as possible whether we can confirm it.
What pick-up time should I specify for the transfer?
If your transfer starts from an airport or railway station, please specify your flight or train arrival time as the start of your transfer. This helps the driver organize the meeting more accurately.
If your transfer starts from a hotel to an airport, please indicate the time you wish to be picked up at reception. You’ll need to calculate it yourself, allowing extra time for check-in. We recommend adding about 3 hours before your flight’s departure. For example, if your flight leaves at 14:00 and the trip takes 1 hour, your pick-up time should be 10:00.
How do I know if my order has been accepted?
After submitting your booking, you’ll receive an email with all trip details and your order status as “Waiting”. Once we receive and confirm your payment, the status will change to “Accepted”, and you’ll receive another email confirmation.
If you don’t receive the confirmation email, please contact our support team at office@welcome.taxi.
How do I change my booking?
To make changes to your booking, please contact our support team at office@welcome.taxi.
Important note: Requests for changes made less than 72 hours before your trip may be declined.
How can I cancel my booking?
You can cancel your booking in two ways:
- Via the booking page on our website — use the cancellation number provided in your booking voucher, at least 72 hours before the trip.
- By contacting our support team if it’s less than 72 hours before your ride.
Important note: In case of urgent cancellation, we may not be able to refund your deposit. The free cancellation period is stated in your confirmation email.
What should I do if my flight is delayed?
If your flight is delayed by less than 30 minutes, the driver will adjust their arrival time automatically.
If the delay is longer, please inform the driver directly (their phone number is in your confirmation voucher) or contact WelcomeTaxi Customer Support at office@welcome.taxi. Please include your order number and the new arrival time.
Important note: The driver may charge an additional fee for extended waiting time.
How will I find my driver?
For airport transfers, if you’ve added the meet-and-greet option to your order, the driver will meet you in the arrivals area — right after passport control and baggage claim. You’ll see a name sign with your first and last names (or custom text, if specified in your booking).
Important note: We strongly recommend adding the meet-and-greet option to your airport transfer booking.
For hotel pickups, the driver will wait for you in the hotel lobby. Detailed meeting instructions and your driver’s contact number are provided in your booking confirmation voucher.
How can I be sure that my driver will pick me up?
WelcomeTaxi guarantees that your driver will do their best to meet you on time.
Both you and the driver will have each other’s phone or WhatsApp number. Please keep your mobile phone switched on at the time of pickup. If you can’t reach the driver, contact our support team immediately.
I can’t find my driver. What should I do?
If you can’t find your driver, please double-check the name signs again — the driver may have missed you in the crowd.
Try calling or messaging the driver via WhatsApp. If there’s no response within the meeting time, contact our support team.
If necessary, go to the airport’s Information Desk to arrange a local taxi to your destination.
Important note: If the driver fails to meet you, we will refund your payment.
What Our Customers Say
Italy
Vincenzo was excellent
Arriving at western Sicily's Birgi airport
Trapani–Birgi Airport serves journeys into western Sicily. The airport is also named Vincenzo Florio, so these names may appear on the same travel documents. The IATA code TPS is the clearest identifier to include in your transfer request. Do not substitute Palermo airport details: a booking made for the wrong airport can leave the driver and passengers in different places.
Arrange the road journey to your actual accommodation or meeting address, rather than simply selecting a nearby city. A property in central Trapani, a stay near Marsala and a hotel in Palermo represent different journeys. Provide the complete address and disclose stops or changes of destination before confirmation, so that the vehicle and service can be planned for the correct route.
Meeting your driver and travelling with luggage
For an airport pickup, supply the flight number, arrival date and a contact number that you can use while travelling. The meeting instructions for your booking determine where to go after leaving the arrivals area. Do not assume that a driver can wait beside any terminal door or that a vehicle in the public pickup area belongs to your reservation.
Choose a vehicle with suitable capacity for both passengers and luggage. Larger suitcases, pushchairs, sporting equipment and mobility aids should be declared before booking. If a child seat is needed, give the child's age and the relevant requirements in advance. These details help establish whether a suitable vehicle can accommodate the complete group without relying on unused passenger seats for baggage.
Trapani, Marsala and onward coastal journeys
Trapani and Marsala are distinct destinations on the western side of Sicily. Give the street address of your hotel or rental property, and include any arrival instructions from the host. Some accommodation is reached through older streets where the final approach or a convenient stopping place needs to be checked. A precise location also helps avoid confusing a city address with a property in the surrounding countryside.
If continuing by ferry from Trapani, provide the sailing details and confirm the correct passenger departure point with the ferry operator. Leave time for disembarking from the aircraft, baggage collection, the road journey and the ferry's own check-in requirements. Weather, flight delays and road conditions can affect a connection; an airport transfer cannot guarantee that a sailing will be reached.
Travelling from TPS to Palermo
A transfer to Palermo can be appropriate when your flight arrives at TPS but your stay is on Sicily's north coast. Share the final address and check any restrictions affecting vehicle access. The historic centre includes pedestrian streets and controlled traffic areas, so the agreed stopping point may need to be close to, rather than directly outside, the accommodation.
Allow a realistic margin for this longer road journey, especially when it connects with another departure. Palermo Falcone Borsellino Airport (PMO) is a separate destination from Palermo city. If transferring between airports, enter both airport names and flight details explicitly. Do not use a city hotel transfer as a substitute for an airport-to-airport itinerary.
Public transport and private transfer choices
The airport operator lists bus and shuttle connections to Trapani and other western Sicilian destinations, including Marsala and Palermo. Check the current operator, stops and timetable for your travel date. A scheduled bus can be a practical choice when its route suits your accommodation and you are comfortable handling luggage between the stop and your destination. Services and stopping patterns can change.
A pre-booked private transfer is useful when the destination is away from the scheduled stops, several passengers are travelling together or you need a direct address-to-address journey. It does not remove airport access rules or road delays. Compare the complete itinerary, including the final local connection, rather than assuming that every public transport service reaches the same door as a private vehicle.
Longer itineraries and the return journey
For several stops or a wider visit to western Sicily, request the itinerary in advance and distinguish a direct transfer from hourly chauffeur service. State how long you expect to spend at each stop and whether the vehicle is needed afterwards. The driver provides transport; attraction admission, a tour guide and ferry arrangements are separate matters unless expressly included in your confirmed booking.
For departure from TPS, work backwards from your airline's current check-in and baggage requirements and allow extra time for the road approach. Confirm the pickup address, date, flight number and suitcase count. Request an English-speaking driver if required and check availability. Keep the agreed collection instructions and contact details available so that any last-minute location issue can be resolved promptly.